Thermal insulation products - Evaluation of conformity

This European Standard specifies the procedures and the criteria for the evaluation of the conformity of a thermal insulating product with the relevant European product specification.

Wärmedämmstoffe - Konformitätsbewertung

Diese Europäische Norm legt die Verfahren und die Anforderungen für die Bewertung der Konformität eines Wärmedämmstoffes mit der entsprechenden europäischen Produktnorm fest.

Produits isolants thermiques - Évaluation de la conformité

La présente Norme européenne spécifie les procédures et les critères pour l’évaluation de la conformité d’un produit isolant thermique avec les spécifications européennes du produit correspondant.

Toplotnoizolacijski proizvodi - Vrednotenje skladnosti

Ta evropski standard določa postopke in merila za vrednotenje skladnosti toplotnoizolacijskega proizvoda z ustrezno evropsko specifikacijo proizvoda. Ta evropski standard se uporablja za tovarniško izdelane proizvode za stavbe, tovarniško izdelane proizvode za gradbeno opremo in industrijsko napeljavo, proizvode za stavbe, izdelane na kraju samem, proizvode za gradbeno opremo in industrijsko napeljavo, izdelane na kraju samem, ter za toplotnoizolacijske sestavljene sisteme.

General Information

Status
Published
Public Enquiry End Date
29-Jun-2010
Publication Date
02-May-2012
Technical Committee
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
10-Feb-2012
Due Date
16-Apr-2012
Completion Date
03-May-2012

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2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Toplotnoizolacijski proizvodi - Vrednotenje skladnostiWärmedämmstoffe - KonformitätsbewertungProduits isolants thermiques - Évaluation de la conformitéThermal insulation products - Evaluation of conformity91.100.60Thermal and sound insulating materialsICS:Ta slovenski standard je istoveten z:EN 13172:2012SIST EN 13172:2012en,fr,de01-junij-2012SIST EN 13172:2012SLOVENSKI
STANDARDSIST EN 13172:20081DGRPHãþD



SIST EN 13172:2012



EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN 13172
January 2012 ICS 91.100.60 Supersedes EN 13172:2008English Version
Thermal insulation products - Evaluation of conformity
Produits isolants thermiques - Évaluation de la conformité Wärmedämmstoffe - Konformitätsbewertung This European Standard was approved by CEN on 9 December 2011.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre:
Avenue Marnix 17,
B-1000 Brussels © 2012 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 13172:2012: ESIST EN 13172:2012



EN 13172:2012 (E) 2 Contents Page Foreword .41 Scope .62 Normative references .63 Terms and definitions .64 General requirements .75 Requirements for factory production control - Tasks for the manufacturer .85.1 General .85.2 Organisation .85.2.1 General .85.2.2 Responsibility and authority .85.2.3 Management representative for factory production control .85.2.4 Management review .85.3 Quality manual .85.4 Inspection and testing .95.4.1 General .95.4.2 Test equipment .95.4.3 Inspection and testing of raw materials and other constituent materials . 105.4.4 Inspection and testing during manufacture . 115.4.5 Product testing . 115.4.6 Inspection and test status . 135.4.7 Inspection and test records (manufacturer's log) . 135.5 Actions in the case of nonconforming products . 135.6 Handling, storage, packaging, and marking of products . 135.7 Traceability of products . 145.8 Training of personnel . 146 Initial type testing . 14Annex A (informative)
Certification of conformity (not for CE marking purposes) . 15A.1 Bodies involved in the evaluation of conformity procedure . 15A.2 Tasks for the approved body . 15A.2.1 General . 15A.2.2 Initial inspection. 15A.2.3 Initial type testing . 15A.2.4 Continuous surveillance . 16A.3 Conformity mark . 20A.3.1 General . 20A.3.2 Certificate of conformity . 20A.3.3 Withdrawal of certificate . 20Annex B (informative)
Certification of conformity (for products of reaction to fire classes under system 1
.............................................................................................................................................. 22B.1 Bodies involved in the evaluation of conformity procedure .......................................................... 22B.2 Tasks for the approved body ............................................................................................................. 22B.2.1 General ................................................................................................................................................. 22B.2.2 Initial inspection of factory and factory production control .......................................................... 22B.2.3 Initial type testing ............................................................................................................................... 23B.2.4 Continuous surveillance, assessment and approval of the factory production control ............. 23B.3 Conformity mark ................................................................................................................................. 25B.3.1 General ................................................................................................................................................. 25B.3.2 Certificate of conformity .................................................................................................................... 25SIST EN 13172:2012



EN 13172:2012 (E) 3 B.3.3 Withdrawal of certificate . 25Annex C (informative)
Declaration of conformity by the manufacturer (for the performance requirements under system 3 ) . 26C.1 Bodies involved in the evaluation of conformity procedure. 26C.2 Tasks for the approved body . 26C.2.1 General . 26C.2.2 Initial type testing . 26C.3 Conformity mark . 27C.3.1 General . 27C.3.2 Declaration of conformity . 27Annex D (informative)
Declaration of conformity by the manufacturer (for products of reaction to fire classes under system 4 ) . 28D.1 Conformity mark . 28Annex E (informative)
Guidance on the use of annex(es) . 29E.1 CE marking . 29E.2 Voluntary product certification . 30E.3 Overview of the elements of the evaluation of conformity systems . 30Annex F (informative)
Criteria for assessing non-conformity – Procedures in case of a complaint . 31F.1 Complaint on the product declaration . 31F.1.1 General . 31F.1.2 Complaint on the declared thermal resistance or thermal conductivity . 31F.1.3 Complaint on other characteristics . 32F.2 Complaint on a lot . 32Bibliography . 33 SIST EN 13172:2012



EN 13172:2012 (E) 4 Foreword This document (EN 13172:2012) has been prepared by Technical Committee CEN/TC 88 “Thermal insulating materials and products”, the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by July 2012, and conflicting national standards shall be withdrawn at the latest by July 2012. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights. This document supersedes EN 13172:2008. This document has been prepared under a mandate given to CEN by the European Commission and the European Free Trade Association The main changes to EN 13172:2008 are: a) Clause 5.4.2 text has been reorganised and reworded to distinguish clearly between calibration (check of calibration) and internal checks on equipment; b) Clause 5.4.5 text has been reworded to distinguish clearly between ITT and FPC. Also the use of statistics to reduce testing frequencies in case of "safe" values has been extended to other characteristics than dimensions; c) Table A.1 has been divided into two tables, Table A.1 for building insulation products and Table A.2 for building equipment and industrial installations. Some adjustments of testing frequencies for the characteristics in the tables have been introduced. This European Standard contains six informative annexes:  Annex A, Certification of conformity (not for CE marking purposes);  Annex B, Certification of conformity (for products of reaction to fire classes under system 1);  Annex C, Declaration of conformity by the manufacturer (for the performance requirements under system 3);  Annex D, Declaration of conformity by the manufacturer (for products of reaction to fire classes under system 4);  Annex E, Guidance on the use of annex(es);  Annex F, Criteria for assessing non-conformity – Procedure in case of a complaint. Evaluation of conformity is necessary for products in order to provide support for CE marking and for voluntary certification. The guidance contained in annex ZA of the product standards will determine which of the above annexes shall be used for CE marking.
Annex E describes how to use the annexes together with the main body of this standard to fulfil the requirements to the certification and/or declaration of conformity for a product. SIST EN 13172:2012



EN 13172:2012 (E) 5 Although the annexes are informative in this standard, their use by the manufacturer will require that they assume a normative status. When an annex is used the requirements in the annex need to be followed, as given in the text. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. SIST EN 13172:2012



EN 13172:2012 (E) 6 1 Scope This European Standard specifies the procedures and the criteria for the evaluation of the conformity of a thermal insulating product with the relevant European product specification. This European Standard applies to factory made products for buildings, factory made products for building equipment and industrial installations, in-situ products for buildings, in-situ products for building equipment and industrial installations and to external thermal insulation composite systems. 2 Normative references Not applicable 3 Terms and definitions For the purposes of this document, the following terms and definitions apply. 3.1 product
thermal insulation product produced under conditions which are presumed uniform to a given specification and placed on the market 3.2 factory production control permanent, internal control of production exercised either by the manufacturer or by his agent on the responsibility of the manufacturer himself NOTE Factory production control comprises operational techniques and all measures necessary to regulate and maintain the conformity of the product to the requirements of the relevant product standard. 3.3 production line assemblage of equipment that produces products using a continuous process 3.4 production unit assemblage of equipment that produces products using a discontinuous process 3.5 production plant/factory all the production equipment on the same site including all production lines and units 3.6 third party approved organisation or body which is able to provide independent verification or approval 3.7 witness testing test performed by the manufacturer at his own facilities monitored by the representative of the third party SIST EN 13172:2012



EN 13172:2012 (E) 7 4 General requirements The evaluation of conformity involves either a manufacturer or a manufacturer in conjunction with a third party. The procedure is given either in the relevant product standard or agreed between parties; it shall include at least those tasks given in Clause 5. The tasks for the third party and/or the manufacturer shall be carried out in accordance with the requirements of Clause 7 of the product standard, which makes reference to this standard and one or more of the annexes B, C, or D for the purposes of CE marking.
NOTE 1 Annex A is included for the purposes of voluntary product certification. NOTE 2 Annex F is included for the purposes of describing how to handle the case of a complaint (outside the scope of a voluntary certification, in which case the annex A rules apply). The content of Clause 5 will also be met by supplementing the provisions of EN ISO 9001 with requirements of this standard. For ITT and FPC, each production line is considered separately.
For ITT and FPC, production units using the same process in one factory are considered together (as if one production line). Products may be collected into product groups for declaration and testing purposes subject to the following conditions: • They shall have the same type of production process and shall be derived from the same family of raw material; a distinction is made between glass wool and rock wool and between foams with different blowing agents.
• They shall differ only in aspects that do not influence the properties required in the relevant product standard. • They shall be covered by a single thermal insulation standard, e.g. from the series EN 13162 to EN 13171. • Products which differ only with regard to some properties may be grouped together by their common properties. • Products which are identical except the facing and for which the different facings have been shown to have the same effect on the declared characteristics (e.g. regarding thermal properties, the gas tight facings of some PU products), may be grouped. Products covered by more than one European Standard may be grouped for testing purposes only providing that, • They have a common production specification and that they are from the same type of production process and the same family of raw material, e.g. cellular glass for the EN 13167 and EN 14305.
The properties outside this (these) common group(s) shall be tested product by product. Products which are outside the scope of a product standard cannot be grouped for declaration purposes with products declared under the scope of that standard. Providing that a product within the group meets the requirements of the product standard then all products within the same group shall be deemed to comply with the product standard for the properties concerned. If the same product fails to comply with the product standard then the whole group shall be assumed to have failed to comply with the product standard. SIST EN 13172:2012



EN 13172:2012 (E) 8 5 Requirements for factory production control - Tasks for the manufacturer 5.1 General This clause specifies the requirements for factory production control that shall be fulfilled by the manufacturer for each factory 5.2 Organisation 5.2.1 General Factory production control shall be operated according to a documented system that shall be given in a quality manual. 5.2.2 Responsibility and authority The responsibility, authority and the interrelationships between all personnel who manage, perform, or verify work affecting quality, shall be defined. This applies particularly to personnel who need the organisational freedom and authority to
a) initiate action to prevent the occurrence of product non-conformity; b) identify and record any product quality problems. 5.2.3 Management representative for factory production control At every place of production, a representative, with the appropriate knowledge and production experience, shall be appointed by the manufacturer and given responsibility for managing and supervising factory production control procedures and for ensuring that the requirements of this standard are implemented and maintained.
5.2.4 Management review Management shall review at appropriate intervals the factory production control system to ensure its continuing suitability and effectiveness. Records of such reviews shall be maintained. 5.3 Quality manual The manufacturer's documentation and procedures shall be relevant to the production and process control used during manufacture of the product, and shall provide the following details in a quality manual: a) the quality aims and the organizational structure, responsibilities and authority of the management with regard to product conformity; b) the procedures for specifying and verifying the raw materials and other constituent materials; c) the manufacturer's production control and other techniques, processes and systematic actions that will be used; d) the inspections and tests to be carried out before, during and after manufacture, together with their frequency (see 5.4) and possible retest procedures (see 5.5); e) the procedures for handling, storage, packaging, marking and labelling the product (see 5.6); f) the procedures for all personnel to receive training in the activities affecting quality (see 5.8). SIST EN 13172:2012



EN 13172:2012 (E) 9 5.4 Inspection and testing 5.4.1 General All necessary facilities, equipment and personnel shall be available to carry out the inspections and tests. The manufacturer, or his representative, may employ, under contract, a subcontractor who has the facilities, equipment and personnel to carry out the inspection and tests on behalf of the manufacturer. The manufacturer shall be responsible for control, calibration, and maintenance of testing, measuring, and inspection equipment, whether owned by or on loan to the manufacturer or a subcontractor. Inspection and testing shall be performed by personnel qualified for such tasks on the basis of documented appropriate education, training and/or experience. Equipment shall be used in a manner that ensures that any measurement uncertainty is not greater than the required measurement capability. 5.4.2 Test equipment 5.4.2.1 General Tests to demonstrate conformity of the finished product to the relevant product standard shall be performed using equipment in accordance with the test methods referred to in the product standard. The manufacturer shall ensure the on-going suitability of the test equipment.
The test equipment (including software) shall be capable of achieving the accuracy required by the test methods referred to in the product standard. 5.4.2.2 Calibration The accuracy of the test equipment shall be ensured by periodic calibration. All calibrations shall be traceable to relevant internationally or, failing that, nationally recognised reference test specimens (standards). Where no such reference test specimens exist, the basis used for calibration shall be documented. The manufacturer shall define compliance criteria for each piece of equipment. The equipment shall be calibrated  before being placed into service;  periodically at a frequency described by the manufacturer respecting the minimum frequencies specified in Table 1;  after any repair (see 5.4.2.4);  to verify the test results obtained before being taken out of service. If internal checks are sufficient (e.g. Heat Flow Meter (HFM) equipment) then this calibration is not needed. Equipment not listed in Table 1 shall be calibrated in accordance with the manufacturer's documented procedures.
The manufacturer shall assess the calibration results and document the results of such assessments. The calibration records shall be maintained for a period of 10 years. SIST EN 13172:2012



EN 13172:2012 (E) 10 5.4.2.3 Internal checks on equipment In addition to the traceable calibration, the manufacturer shall carry out internal checks to verify the stability of the equipment. The manufacturer shall define compliance criteria for results of internal checks. Internal checks shall be carried out at frequencies respecting the minimum frequencies given in Table 1.
Equipment not listed in Table 1 shall be checked in accordance with the manufacturer's documented procedures. Records of internal checks shall be maintained for a period of 10 years.
Table 1 — Minimum frequencies of checks and calibrations of test equipment Properties
Internal checks Calibration of
test equipment Thickness Once per montha
Prior to first use of equipment and thereafter annually Mass Once per montha Mechanical properties
- Thermal properties b :
- heat flow meter
- guarded hot plate
Once per two weeks Once per year a A lower frequency of once every 3 months may be used when stability has been verified for a period of at least one year. If any single measurement indicates significant variation, the frequency reverts to once a month. b For thermal properties a part of the calibration shall be to compare test results obtained by the manufacturer with those obtained by an approved body on the same sample. The reference test specimen to be used is the IRMM 440 defining the European thermal conductivity level.
5.4.2.4 Defective equipment Equipment that has been subjected to abuse or mishandling, which gives suspect results or has been shown to be defective or outside specified limits, shall be taken out of service immediately and marked as defective.
The manufacturer shall examine whether or not defective equipment gives cause for concern regarding the conformity of the products tested using the defective equipment. This examination shall be documented. In case of any doubt regarding conformity of products, 5.5 applies. After any repair, calibration shall be repeated before the equipment is placed into use. 5.4.3 Inspection and testing of raw materials and other constituent materials The manufacturer shall ensure that raw materials and other constituent materials conform to his specified requirements. In determining the checks necessary consideration shall be given to the control exercised by the supplier and the documented evidence of conformity supplied (often referred to as supplier certified components or certified raw materials). The manufacturer shall ensure that incoming raw materials and other constituent materials are used or processed only after they have been verified as conforming to the specified requirements. Where incoming material is released for urgent production purposes prior to verification it shall be identified and recorded in order to permit immediate recall in the event of non-conformity. SIST EN 13172:2012



EN 13172:2012 (E) 11 5.4.4 Inspection and testing during manufacture In order to manufacture products which meet the requirements of the product standard the manufacturer shall control his process and perform inspection and tests as described in his quality manual. 5.4.5 Product testing 5.4.5.1 General Prior to placing a product on the market, the manufacturer shall ensure that initial type testing in accordance with Clause 6 is carried out. The manufacturer shall test the finished products in accordance with the relevant product standard, using direct and/or indirect testing, in accordance with 5.4.5.3. One test is considered as the test(s) on one sample of the product using one or more test specimens as specified in the relevant test or product standard. The samples shall be drawn periodically from each production unit (line) according to the manufacturer's test plan. The minimum testing frequencies for the relevant properties for continuous production conditions are specified in the annex "Factory production control" of the relevant product standard. For properties that are automatically recorded during the manufacturing process at a higher frequency than given in this annex, the testing frequency may be lowered. 5.4.5.2 Direct testing Direct testing shall be applied according to the test regime specified in the relevant product standard.
Reduced testing frequencies for direct testing may be used for well established production lines/units for properties other than reaction to fire and thermal resistance/conductivity: • in the case of a given characteristic where a well controlled production process can be demo
...

SLOVENSKI STANDARD
oSIST prEN 13172:2010
01-junij-2010
Toplotnoizolacijski proizvodi - Vrednotenje skladnosti
Thermal insulation products - Evaluation of conformity
Wärmedämmstoffe - Konformitätsbewertung
Produits isolants thermiques - Évaluation de la conformité
Ta slovenski standard je istoveten z: prEN 13172
ICS:
91.100.60 0DWHULDOL]DWRSORWQRLQ Thermal and sound insulating
]YRþQRL]RODFLMR materials
oSIST prEN 13172:2010 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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oSIST prEN 13172:2010

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oSIST prEN 13172:2010


EUROPEAN STANDARD
DRAFT
prEN 13172
NORME EUROPÉENNE

EUROPÄISCHE NORM

April 2010
ICS 91.100.60 Will supersede EN 13172:2008
English Version
Thermal insulation products - Evaluation of conformity
Produits isolants thermiques - Évaluation de la conformité Wärmedämmstoffe - Konformitätsbewertung
This draft European Standard is submitted to CEN members for enquiry. It has been drawn up by the Technical Committee CEN/TC 88.

If this draft becomes a European Standard, CEN members are bound to comply with the CEN/CENELEC Internal Regulations which
stipulate the conditions for giving this European Standard the status of a national standard without any alteration.

This draft European Standard was established by CEN in three official versions (English, French, German). A version in any other language
made by translation under the responsibility of a CEN member into its own language and notified to the CEN Management Centre has the
same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of which they are aware and to
provide supporting documentation.

Warning : This document is not a European Standard. It is distributed for review and comments. It is subject to change without notice and
shall not be referred to as a European Standard.


EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2010 CEN All rights of exploitation in any form and by any means reserved Ref. No. prEN 13172:2010: E
worldwide for CEN national Members.

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oSIST prEN 13172:2010
prEN 13172:2010 (E)
Contents Page
Foreword .4
1 Scope .4
2 Normative references .5
3 Terms and definitions .5
4 General requirements .5
5 Requirements for factory production control - Tasks for the manufacturer .6
5.1 General .6
5.2 Organisation .6
5.2.1 General .6
5.2.2 Responsibility and authority .7
5.2.3 Management representative for factory production control .7
5.2.4 Management review .7
5.3 Quality manual .7
5.4 Inspection and testing .7
5.4.1 General .7
5.4.2 Test equipment .8
5.4.3 Inspection and testing of raw materials and other constituent materials .9
5.4.4 Inspection and testing during manufacture .9
5.4.5 Product testing .9
5.4.6 Inspection and test status . 12
5.4.7 Inspection and test records (manufacturer's log) . 12
5.5 Actions in the case of nonconforming products . 12
5.6 Handling, storage, packaging, and marking of products . 12
5.7 Traceability of products . 12
5.8 Training of personnel . 12
6 Initial type testing . 13
Annex A (informative) Certification of conformity (not for CE marking purposes) . 14
A.1 Bodies involved in the evaluation of conformity procedure . 14
A.2 Tasks for the approved body . 14
A.2.1 General . 14
A.2.2 Initial inspection. 14
A.2.3 Initial type testing . 14
A.2.4 Continuous surveillance . 15
A.3 Conformity mark . 18
A.3.1 General . 18
A.3.2 Certificate of conformity . 18
A.3.3 Withdrawal of certificate . 18
Annex B (informative) Certification of conformity (for products of reaction to fire classes under system
1 . 20
B.1 Bodies involved in the evaluation of conformity procedure . 20
B.2 Tasks for the approved body . 20
B.2.1 General . 20
B.2.2 Initial inspection of factory and factory production control . 20
B.2.3 Initial type testing . 21
B.2.4 Continuous surveillance, assessment and approval of the factory production control . 22
B.3 Conformity mark . 23
B.3.1 General . 23
B.3.2 Certificate of conformity . 23
2

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oSIST prEN 13172:2010
prEN 13172:2010 (E)
B.3.3 Withdrawal of certificate . 23
Annex C (informative) Declaration of conformity by the manufacturer (for the performance requirements
under system 3 ) . 25
C.1 Bodies involved in the evaluation of conformity procedure . 25
C.2 Tasks for the approved body . 25
C.2.1 General. 25
C.2.2 Initial type testing . 25
C.3 Conformity mark . 26
C.3.1 General. 26
C.3.2 Declaration of conformity . 26
Annex D (informative) Declaration of conformity by the manufacturer (for products of reaction to fire
classes under system 4 ) . 27
D.1 Conformity mark . 27
Annex E (informative) Guidance on the use of annex(es) . 28
E.1 CE marking . 28
E.2 Voluntary product certification . 29
E.3 Overview of the elements of the evaluation of conformity systems . 29
Annex F (informative) Criteria for assessing non-conformity – Procedures in case of a complaint . 30
F.1 Complaint on the product declaration . 30
F.1.1 General. 30
F.1.2 Complaint on the declared thermal resistance or thermal conductivity . 30
F.1.3 Complaint on other characteristics . 31
F.2 Complaint on a lot . 31
Bibliography . 32

Tables
Table 1 — Minimum frequencies of checks and calibrations of test equipment . 9
Table 2 — k factors for estimated standard deviations. . 11
Table A.1 — Audit testing to be performed for each factory . 17
Table E.1 — Attestation of conformity systems for CE marking . 28
Table E.2 — Overview of the elements of the evaluation of conformity systems . 29

3

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oSIST prEN 13172:2010
prEN 13172:2010 (E)
Foreword
This document (prEN 13172:2010) has been prepared by Technical Committee CEN/TC 88 “Thermal insulating
materials and products”, the secretariat of which is held by DIN.
This document is currently submitted to the CEN Enquiry.
This document will supersede EN 13172:2008.
This document has been prepared under a mandate given to CEN by the European Commission and the European
Free Trade Association, and supports essential requirements of Construction Products Directive 89/106/EEC.
Attention is drawn to the possibility that some of the elements of this document may be subject of patent rights. CEN
(and/or CENELEC) shall not be held responsible for identifying any or all such patent rights.
This European Standard contains six informative annexes:
Annex A  Certification of conformity (not for CE marking purposes)
Annex B  Certification of conformity (for products of reaction to fire classes under system 1)
Annex C  Declaration of conformity by the manufacturer (for the performance requirements under system 3)
Annex D  Declaration of conformity by the manufacturer (for products of reaction to fire classes under system 4)
Annex E  Guidance on the use of annex(es)
Annex F  Criteria for assessing non-conformity – Procedure in case of a complaint
Evaluation of conformity is necessary for products in order to provide support for CE marking and for voluntary
certification. The guidance contained in annex ZA of the product standards will determine which of the above
annexes shall be used for CE marking.
Annex E describes how to use the annexes together with the main body of this standard to fulfil the requirements to
the certification and/or declaration of conformity for a product.
Although the annexes are informative in this standard, their use by the manufacturer will require that they assume a
normative status. When an annex is used the requirements in the annex shall be followed, as given in the text.
This standard applies to factory made products for buildings, factory made products for building equipment and
industrial installations, in-situ products for buildings, in-situ products for building equipment and industrial installations
and to external thermal insulation composite systems.


1 Scope
This European Standard specifies the procedures and the criteria for the evaluation of the conformity of a thermal
insulating product with the relevant European product specification.
4

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oSIST prEN 13172:2010
prEN 13172:2010 (E)
2 Normative references
Not applicable
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
3.1
product
item or good produced under conditions which are presumed uniform to a given specification and placed on the
market
3.2
factory production control
permanent, internal control of production exercised either by the manufacturer or by his agent on the responsibility of
the manufacturer himself
NOTE Factory production control comprises operational techniques and all measures necessary to regulate and maintain the
conformity of the product to the requirements of the relevant product standard
3.3
production line
assemblage of equipment that produces products using a continuous process
3.4
production unit
assemblage of equipment that produces products using a discontinuous process
3.5
production plant/factory
all the production equipment on the same site including all production lines and units
3.6
third party
approved organisation or body which is able to provide independent verification or approval
3.7
witness testing
test performed by the manufacturer at his own facilities monitored by the representative of the third party
4 General requirements
The evaluation of conformity involves either a manufacturer or a manufacturer in conjunction with a third party. The
procedure is given either in the relevant product standard or agreed between parties; it shall include at least those
tasks given in Clause 5. The tasks for the third party and/or the manufacturer shall be carried out in accordance with
the requirements of Clause 7 of the product standard, which makes reference to this standard and one or more of the
annexes B, C, or D for the purposes of CE marking.
NOTE 1 Annex A is included for the purposes of voluntary product certification.
NOTE 2 Annex F is included for the purposes of describing how to handle the case of a complaint (outside the scope of a
voluntary certification, in which case the annex A rules apply)
The content of Clause 5 will also be met by supplementing the provisions of EN ISO 9001 with requirements of this
standard.
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For ITT and FPC, each production line is considered separately.
For ITT and FPC, production units using the same process in one factory are considered together (as if one
production line).
Products may be collected into product groups for declaration and testing purposes subject to the following
conditions:
• They shall have the same type of production process and shall be derived from the same family of raw
material; a distinction is made between glass wool and rock wool and between foams with different blowing
agents.
• They shall differ only in aspects that do not influence the properties required in the relevant product standard.
• They shall be covered by a single thermal insulation standard, e.g. from the series EN 13162 to EN 13171.
• Products which differ only with regard to some properties may be grouped together by their common
properties.
• Products which are identical except the facing and for which the different facings have been shown to have
the same effect on the declared characteristics (e.g. regarding thermal properties, the gas tight facings of
some PU products), may be grouped.
Products covered by more than one European Standard may be grouped for testing purposes only providing that,
• They have a common production specification and that they are from the same type of production process
and the same family of raw material, e.g. cellular glass for the EN 13167 and prEN 14305.
The properties outside this (these) common group(s) shall be tested product by product.
Products which are outside the scope of a product standard cannot be grouped for declaration purposes with
products declared under the scope of that standard.
Providing that a product within the group meets the requirements of the product standard then all products within the
same group shall be deemed to comply with the product standard for the properties concerned. If the same product
fails to comply with the product standard then the whole group shall be assumed to have failed to comply with the
product standard.
5 Requirements for factory production control - Tasks for the manufacturer
5.1 General
This clause specifies the requirements for factory production control that shall be fulfilled by the manufacturer for
each factory
5.2 Organisation
5.2.1 General
Factory production control shall be operated according to a documented system that shall be given in a quality
manual.
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5.2.2 Responsibility and authority
The responsibility, authority and the interrelationships between all personnel who manage, perform, or verify work
affecting quality, shall be defined. This applies particularly to personnel who need the organisational freedom and
authority to
a) initiate action to prevent the occurrence of product nonconformity;
b) identify and record any product quality problems.
5.2.3 Management representative for factory production control
At every place of production, a representative, with the appropriate knowledge and production experience, shall be
appointed by the manufacturer and given responsibility for managing and supervising factory production control
procedures and for ensuring that the requirements of this standard are implemented and maintained.
5.2.4 Management review
Management shall review at appropriate intervals the factory production control system to ensure its continuing
suitability and effectiveness. Records of such reviews shall be maintained.
5.3 Quality manual
The manufacturer's documentation and procedures shall be relevant to the production and process control used
during manufacture of the product, and shall provide the following details in a quality manual:
a) the quality aims and the organizational structure, responsibilities and authority of the management with regard to
product conformity;
b) the procedures for specifying and verifying the raw materials and other constituent materials;
c) the manufacturer's production control and other techniques, processes and systematic actions that will be used;
d) the inspections and tests to be carried out before, during and after manufacture, together with their frequency
(see 5.4) and possible retest procedures (see 5.5);
e) the procedures for handling, storage, packaging, marking and labelling the product (see 5.6);
f) the procedures for all personnel to receive training in the activities affecting quality (see 5.8).
5.4 Inspection and testing
5.4.1 General
All necessary facilities, equipment and personnel shall be available to carry out the inspections and tests. The
manufacturer, or his representative, may employ, under contract, a subcontractor who has the facilities, equipment
and personnel to carry out the inspection and tests on behalf of the manufacturer. The manufacturer shall be
responsible for control, calibration, and maintenance of testing, measuring, and inspection equipment, whether
owned by or on loan to the manufacturer or a subcontractor.
Inspection and testing shall be performed by personnel qualified for such tasks on the basis of documented
appropriate education, training and/or experience.
Equipment shall be used in a manner that ensures that any measurement uncertainty is not greater than the required
measurement capability.
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5.4.2 Test equipment
5.4.2.1 General
Tests to demonstrate conformity of the finished product to the relevant product standard shall be performed using
equipment in accordance with the test methods referred to in the product standard.
The manufacturer shall ensure the on-going suitability of the test equipment.
The test equipment (including software) shall be capable of achieving the accuracy required by the test methods
referred to in the product standard.
5.4.2.2 Calibration
The accuracy of the test equipment shall be ensured by periodic calibration. All calibrations shall be traceable to
relevant internationally or, failing that, nationally recognised reference test specimens (standards). Where no such
reference test specimens exist, the basis used for calibration shall be documented.
The manufacturer shall define compliance criteria for each piece of equipment.
The equipment shall be calibrated
 before being placed into service,
 periodically at a frequency described by the manufacturer respecting the minimum frequencies specified in
Table 1,
 after any repair (see 5.4.2.4)
 to verify the test results obtained before being taken out of service, other than for reasons falling under 5.4.2.4. If
internal checks are sufficient (e.g. Heat Flow Meter (HFM) equipment) then this calibration is not needed.

Equipment not listed in Table 1 shall be calibrated in accordance with the manufacturer's documented procedures.
The manufacturer shall assess the calibration results and document the results of such assessments. The calibration
records shall be maintained for a period of 10 years.
5.4.2.3 Internal checks on equipment
In addition to the traceable calibration, the manufacturer shall carry out internal checks to verify the stability of the
equipment. The manufacturer shall define compliance criteria for results of internal checks. Internal checks shall be
carried out at frequencies respecting the minimum frequencies given in Table 1.
Equipment not listed in Table 1 shall be checked in accordance with the manufacturer's documented procedures.
Records of internal checks shall be maintained for a period of 10 years.




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Table 1 — Minimum frequencies of checks and calibrations of test equipment
Properties Internal checks Calibration of
test equipment
a
Thickness Once per month
a
Mass Once per month Prior to first use of
equipment and thereafter
Mechanical properties -
annually
b
Thermal properties :
- heat flow meter Once per two weeks
- guarded hot plate Once per year

a A lower frequency of once every 3 months may be used when stability has been verified for a
period of at least one year. If any single measurement indicates significant variation, the

frequency reverts to once a month.
b For thermal properties a part of the calibration shall be to compare test results obtained by the manufacturer
with those obtained by an approved body on the same sample.
The reference test specimen to be used is the IRMM 440 defining the European thermal conductivity level.

5.4.2.4 Defective equipment
Equipment that has been subjected to abuse or mishandling, which gives suspect results or has been shown to be
defective or outside specified limits, shall be taken out of service immediately and marked as defective.
The manufacturer shall examine whether or not defective equipment gives cause for concern regarding the
conformity of the products tested using the defective equipment. This examination shall be documented.
In case of any doubt regarding conformity of products, 5.5 applies.
After any repair calibration shall be repeated before the equipment is placed into use.
5.4.3 Inspection and testing of raw materials and other constituent materials
The manufacturer shall ensure that raw materials and other constituent materials conform to his specified
requirements. In determining the checks necessary consideration shall be given to the control exercised by the
supplier and the documented evidence of conformity supplied (often referred to as supplier certified components or
certified raw materials).
The manufacturer shall ensure that incoming raw materials and other constituent materials are used or processed
only after they have been verified as conforming to the specified requirements. Where incoming material is released
for urgent production purposes prior to verification it shall be identified and recorded in order to permit immediate
recall in the event of nonconformity.
5.4.4 Inspection and testing during manufacture
In order to manufacture products which conform to the product standard the manufacturer shall control his process
and perform inspection and tests as described in his quality manual.
5.4.5 Product testing
5.4.5.1 General
Prior to placing a product on the market, the manufacturer shall ensure that initial type testing in accordance with
Clause 6 is carried out.
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The manufacturer shall test the finished products in accordance with the relevant product standard, using direct
and/or indirect testing, in accordance with 5.4.5.3. One test is considered as the
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