EN 50518-2:2013
(Main)Monitoring and alarm receiving centre - Part 2: Technical requirements
Monitoring and alarm receiving centre - Part 2: Technical requirements
This part of EN 50518 specifies the technical requirements of an ARC. This also includes functional performance criteria and verification of performance. This part of EN 50518 is to be read in conjunction with Part 1 and Part 3, and cannot be used separately.
Alarmempfangsstelle (AES) - Teil 2: Technische Anforderungen
Centre de contrôle et de réception d’alarme - Partie 2: Exigences techniques
Nadzorni in sprejemni centri za alarme - 2. del: Tehnične zahteve
Ta del standarda EN 50518 določa tehnične zahteve sprejemnih centrov za alarme. To vključuje tudi merila funkcionalne učinkovitosti in preverjanje učinkovitosti.
General Information
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Standards Content (Sample)
SLOVENSKI STANDARD
01-december-2013
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SIST EN 50518-2:2010
SIST EN 50518-2:2010/AC:2011
1DG]RUQLLQVSUHMHPQLFHQWUL]DDODUPHGHO 7HKQLþQH]DKWHYH
Monitoring and alarm receiving centre - Part 2: Technical requirements
Alarmempfangsstelle (AES) - Teil 2: Technische Anforderungen
Centre de contrôle et de réception d’alarme - Partie 2: Exigences techniques
Ta slovenski standard je istoveten z: EN 50518-2:2013
ICS:
13.320 Alarmni in opozorilni sistemi Alarm and warning systems
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN 50518-2
NORME EUROPÉENNE
November 2013
EUROPÄISCHE NORM
ICS 13.320 Supersedes EN 50518-2:2010, EN 50518-2:2010/AC:2011
English version
Monitoring and alarm receiving centre -
Part 2: Technical requirements
Centre de contrôle et de réception Alarmempfangsstelle (AES) -
d’alarme - Teil 2: Technische Anforderungen
Partie 2: Exigences techniques
This European Standard was approved by CENELEC on 2013-10-07. CENELEC members are bound to comply
with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard
the status of a national standard without any alteration.
Up-to-date lists and bibliographical references concerning such national standards may be obtained on
application to the CEN-CENELEC Management Centre or to any CENELEC member.
This European Standard exists in three official versions (English, French, German). A version in any other
language made by translation under the responsibility of a CENELEC member into its own language and notified
to the CEN-CENELEC Management Centre has the same status as the official versions.
CENELEC members are the national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus,
the Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany,
Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.
CENELEC
European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung
CEN-CENELEC Management Centre: Avenue Marnix 17, B - 1000 Brussels
© 2013 CENELEC - All rights of exploitation in any form and by any means reserved worldwide for CENELEC members.
Ref. No. EN 50518-2:2013 E
Contents Page
Foreword . 3
Introduction . 4
1 Scope . 5
2 Normative references . 5
3 Terms, definitions and abbreviations. 5
3.1 Terms and definitions . 5
3.2 Abbreviations . 6
4 Performance requirements . 6
5 Communication requirements . 8
6 Reception of signals . 8
6.1 General requirements . 8
6.2 Operator actions . 8
7 Testing . 8
7.1 General . 8
7.2 Daily tests . 8
7.3 Weekly tests . 9
7.4 Fault procedures and reporting . 9
8 Data . 9
8.1 General . 9
8.2 Client data . 9
8.3 Data of ARC external communications . 9
8.4 Log of operator actions . 10
9 Data storage . 10
10 Availability and verification of performance of the ARC . 10
11 Contingency plan . 10
11.1 General . 10
11.2 Abnormal occurrence examples . 10
Annex A (normative) ARC availability calculations . 12
Bibliography . 14
Figure
Figure 1 ― Sequence of operations . 7
- 3 - EN 50518-2:2013
Foreword
This document (EN 50518-2:2013) has been prepared by CLC/TC 79 "Alarm systems".
The following dates are fixed:
(dop) 2014-10-07
• latest date by which this document has to be implemented
at national level by publication of an identical
national standard or by endorsement
(dow) 2016-10-07
• latest date by which the national standards conflicting with
this document have to be withdrawn
This document supersedes EN 50518-2:2010.
– There was no mandatory connection for certification between the three parts of the standard with the
result that it could be possible to certify only against one or two of the three parts of the standard, which is
clearly not the purpose of the WG. This is solved by adding a sentence “This part of EN 50518 is to be
read in conjunction with Part 1 and Part 3, and cannot be used separately.” to the foreword.
– The scope is limited to intruder and hold-up alarm systems.
– All normative references are updated.
– Corrigendum AC:2011 is included, and event 1 of Annex A is removed.
EN 50518 consists of the following parts under the generic title “Monitoring and alarm receiving centre”:
Part 1: Location and construction requirements;
Part 2: Technical requirements;
Part 3: Procedures and requirements for operation.
This part of EN 50518 is to be read in conjunction with Part 1 and Part 3, and cannot be used separately.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CENELEC [and/or CEN] shall not be held responsible for identifying any or all such patent rights.
Introduction
This European Standard applies to all Monitoring and Alarm Receiving Centres (MARCs) that monitor and/or
receive and/or process signals that require an emergency response.
In all existing EN 50131 series accomplished under CLC/TC 79 "Alarm systems", the abbreviation ARC is
used. To avoid confusion and to achieve consistency in terminology the abbreviation ARC will be used
throughout this European Standard, where MARC is equivalent for ARC.
It is noted that this European Standard cannot supersede any legislative requirements deemed necessary by
a National Government to control the security sector on a national basis. This European Standard cannot
interfere with items that are regulated by (inter)national regulations concerning external services (e.g. water,
wastewater, fuel supplies, gas, oil and mains power supplies).
- 5 - EN 50518-2:2013
1 Scope
This part of EN 50518 specifies the technical requirements of an ARC. This also includes functional
performance criteria and verification of performance.
2 Normative references
The following documents, in whole or in part, are normatively referenced in this document and are
indispensable for its application. For dated references, only the edition cited applies. For undated references,
the latest edition of the referenced document (including any amendments) applies.
EN 50131-1, Alarm systems – Intrusion and hold-up systems – Part 1: System requirements
EN 50136-1, Alarm systems – Alarm transmission systems and equipment – Part 1: General requirements for
alarm transmission systems
EN 50518-1, Monitoring and alarm receiving centre – Part 1: Location and construction requirements
EN 50518-3, Monitoring and alarm receiving centre – Part 3: Procedures and requirements for operation
3 Terms, definitions and abbreviations
3.1 Terms and definitions
For the purposes of this document, the terms and definitions given in EN 50518-1:2013 and the following
apply.
3.1.1
alarm transmission equipment
collective term to describe SPT, MCT and RCT
[SOURCE: EN 50136-1:2012, 4.1.4]
3.1.2
alarm transmission system
ATE and networks used to transfer information concerned with the state of one or more ASs to the AE of one
more ARCs
Note 1 to entry: An ATS may consist of ATPs of different classes, e.g. for use in so called "dual path systems".
[SOURCE: EN 50136-1:2012, 4.1.8, modified]
3.1.3
annunciation equipment
equipment located at an ARC which displays the alarm status, or the changed alarm status of ASs in
response to the receipt of incoming alarm messages
Note 1 to entry: The AE is not part of the ATS.
[SOURCE: EN 50136-1:2012, 4.1.12, modified]
...
Frequently Asked Questions
EN 50518-2:2013 is a standard published by CLC. Its full title is "Monitoring and alarm receiving centre - Part 2: Technical requirements". This standard covers: This part of EN 50518 specifies the technical requirements of an ARC. This also includes functional performance criteria and verification of performance. This part of EN 50518 is to be read in conjunction with Part 1 and Part 3, and cannot be used separately.
This part of EN 50518 specifies the technical requirements of an ARC. This also includes functional performance criteria and verification of performance. This part of EN 50518 is to be read in conjunction with Part 1 and Part 3, and cannot be used separately.
EN 50518-2:2013 is classified under the following ICS (International Classification for Standards) categories: 13.320 - Alarm and warning systems. The ICS classification helps identify the subject area and facilitates finding related standards.
EN 50518-2:2013 has the following relationships with other standards: It is inter standard links to EN 50518-2:2010, EN 50518-2:2010/AC:2011, EN 50518:2019. Understanding these relationships helps ensure you are using the most current and applicable version of the standard.
You can purchase EN 50518-2:2013 directly from iTeh Standards. The document is available in PDF format and is delivered instantly after payment. Add the standard to your cart and complete the secure checkout process. iTeh Standards is an authorized distributor of CLC standards.
The standard EN 50518-2:2013 provides a comprehensive framework for the technical requirements essential for monitoring and alarm receiving centres (ARCs). Its scope is clearly defined, outlining the necessary functional performance criteria that an ARC must meet to ensure optimal operation and reliability. This standard is particularly relevant for organizations engaged in the security and monitoring sectors as it lays down the groundwork for the effectiveness of alarm receiving systems. One of the notable strengths of EN 50518-2:2013 is its focus on performance verification, which emphasizes the importance of maintaining consistent and proven operational standards. This aspect allows organizations to benchmark their systems against established criteria, thus enhancing trust and confidence among users. Moreover, by mandating that this standard be read in conjunction with Parts 1 and 3, it ensures a holistic approach to the implementation of ARCs, preventing gaps in understanding or application that could arise from standalone interpretations. The relevance of EN 50518-2:2013 cannot be overstated, especially in today’s increasingly complex security landscape. As threats evolve, having a robust framework for ARCs that addresses both technical and functional needs is critical for effective monitoring and response. This standard thus acts as a vital tool for compliance and operational excellence within the alarm receiving sector, ultimately supporting the safety and security objectives of professionals within the industry. In summary, EN 50518-2:2013 stands out for its detailed specification of technical requirements, performance criteria, and its integral role in the broader framework of monitoring and alarm receiving standards, positioning itself as a key resource for those seeking to enhance the effectiveness of ARC operations.
La norme SIST EN 50518-2:2013 définit des exigences techniques précises concernant les centres de surveillance et de réception d'alarmes (ARC). Son champ d’application englobe non seulement les critères de performance fonctionnelle, mais également la vérification de cette performance, ce qui en fait un élément essentiel pour garantir l'efficacité et la fiabilité des systèmes de sécurité. Parmi les forces de cette norme, on note la clarté et la rigueur des exigences techniques, qui assurent que les ARC puissent répondre aux attentes du marché tout en maintenant des niveaux de performance élevés. La norme se révèle particulièrement pertinente dans le contexte actuel où la sécurité est primordiale et nécessite des systèmes robustes et fiables. La lecture de cette norme en étroite collaboration avec la Partie 1 et la Partie 3 de la série EN 50518 enrichit sa compréhension et offre une approche holistique nécessaire à l’intégration des différentes composantes d’un ARC. La norme SIST EN 50518-2:2013 est donc essentielle pour les professionnels du secteur, car elle constitue une référence incontournable pour le développement et la mise en œuvre de systèmes de surveillance performants. Ses exigences techniques garantissent non seulement un service optimal, mais aussi une base solide pour les futures innovations dans le domaine de la sécurité.
Die Norm EN 50518-2:2013 regelt die technischen Anforderungen an Alarmierungs- und Überwachungszentren (ARC). Sie ist ein wesentlicher Bestandteil der Normenreihe EN 50518, die in drei Teile gegliedert ist. Teil 2 widmet sich spezifisch den technischen Anforderungen und legt funktionale Leistungsmerkmale sowie deren Überprüfung fest. Ein herausragender Aspekt dieser Norm ist die klare Struktur, die es den Betreibern von Alarmzentren ermöglicht, einen leistungsfähigen und zuverlässigen Betrieb zu gewährleisten. Die funktionalen Leistungskriterien sind präzise definiert, was die Implementierung und Überwachung der technischen Anlagen vereinfacht. Auch die Notwendigkeit der Verifizierung der Leistung fördert ein hohes Maß an Sicherheit und Effizienz im Umgang mit Alarmmeldungen. Die Relevanz der EN 50518-2:2013 ergibt sich aus der zunehmenden Bedeutung von Sicherheits- und Alarmsystemen in verschiedenen Sektoren, sei es in der Industrie, im Handel oder im öffentlichen Sektor. Die Norm bietet eine solide Grundlage für die Entwicklung und Wartung sicherer und effektiver Alarmdienste. Diese standardisierten Anforderungen stellen sicher, dass alle beteiligten Parteien, einschließlich der Betreiber und Dienstleister, die gleichen hohen Sicherheitsstandards anlegen. Darüber hinaus fördert die enge Bindung zu den anderen Teilen der Norm (Teil 1 und Teil 3) eine umfassende Herangehensweise an die Gestaltung und den Betrieb von Überwachungs- und Alarmzentren. Dies fördert die Konsistenz und Ermöglicht eine optimale Integration der verschiedenen Systemkomponenten. Insgesamt präsentiert sich die EN 50518-2:2013 als ein unverzichtbares Dokument für Fachleute, die im Bereich der Alarmierung und Überwachung tätig sind, und trägt maßgeblich zur Verbesserung der Sicherheitsstandards in verschiedenen Anwendungsbereichen bei.
SIST EN 50518-2:2013은 감시 및 경고 수신 센터에 대한 기술 요구 사항을 명확하게 규정하는 표준입니다. 이 표준은 경고 수신 센터(ARC)의 기능적 성능 기준과 성능 검증을 포함하여, 시스템의 전반적인 신뢰성을 높이고자 하는 기업에 꼭 필요한 참고 자료입니다. EN 50518-2의 범위는 매우 넓으며, 이 표준은 특히 경고 수신 및 처리 시스템의 안전성과 품질을 보장하기 위한 기술적 프레임워크를 제공합니다. 이를 통해 사용자와 공급자 간의 명확한 기대치를 설정하고, 향후 발생할 수 있는 기술적 문제를 미연에 방지할 수 있습니다. 이 표준의 강점 중 하나는 그 심층적인 성능 기준입니다. 각 기능적 요구사항은 현실적인 운영 환경을 반영하고 있으며, 이를 준수하여 운영함으로써 ARC의 신뢰성을 더욱 높일 수 있습니다. 또한, 표준은 다른 관련 표준인 EN 50518-1 및 EN 50518-3과 연계되어, 점진적인 통합과 개선이 가능하다는 점에서 큰 장점을 지닙니다. EN 50518-2:2013은 감시 및 경고 시스템에 대한 요구사항을 명확히 하여, 기관들이 보다 효과적으로 시스템을 구축하고 운영할 수 있도록 하는 중요한 문서입니다. 이 표준은 현재 경보 및 감시 산업에서 필수적으로 고려해야 할 요소로, 그 중요성과 실용성은 시간이 지남에 따라 더욱 확고해지고 있습니다.
SIST EN 50518-2:2013は、監視および警報受信センターの技術要件に関する重要な標準です。この文書は、技術要件に加えて、機能的性能基準とその性能確認についても詳述されています。標準の範囲は、ARC（Alarm Receiving Centre）の設計と運用に不可欠であり、業界全体における信頼性と安全性を確保するための基本的な指針を提供します。 この標準の強みは、明確かつ具体的な技術基準を提供している点です。これにより、異なるシステムや機器が適切に連携し、効果的な監視が可能となります。また、Part 1およびPart 3との併読が求められることから、全体としての一貫性が保たれ、より深い理解が得られます。これにより、運用する際のリスクを軽減し、効果的なパフォーマンスを保障することができます。 さらに、EN 50518-2:2013は監視および警報受信センターの技術基準として、セキュリティ業界における最新の動向に対応しており、実際の運用に即した内容となっています。この標準の適用は、業界の持続可能性向上や技術革新の促進にも寄与し、関連する利害関係者にとっても大きな価値を提供します。 以上の理由から、SIST EN 50518-2:2013は、監視および警報受信センターの運用における技術的基準としての重要性を強く示しており、業界の発展に不可欠な文書であることがわかります。
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