Monitoring and alarm receiving centre - Part 1: Location and construction requirements

This Part 1 of EN 50518 specifies the minimum requirements for the design, construction, and functioning equipment for premises where the monitoring, receiving and processing of (alarm) signals generated by alarm systems takes place as an integrated part of the total safety and security process. The requirements apply for applications in a remote configuration where multiple systems report to a single or multiple Alarm Receiving Centre(s) (ARC) as well as to a single site facility aimed for the monitoring and processing of alarms generated by one or more alarm systems installed within the perimeter of that particular site.

Notruf- und Serviceleitstellen (NSL) - Teil 1: Örtliche und bauliche Anforderungen

Dieser Teil 1 der EN 50518 legt die Mindestanforderungen an die Planung, Ausführung und funktionale Ein-richtungen für Räumlichkeiten fest, in denen im Rahmen eines einheitlichen Sicherheits- und Security¬kon-zeptes (Alarm-)Signale, die von Alarmanlagen erzeugt werden, überwacht, empfangen und verarbeitet wer-den. Die Anforderungen gelten sowohl für Anwendungen in abgesetzten Anordnungen, in denen mehrere Anlagen an eine oder mehrere Alarmempfangsstelle(n) (AES) melden, wie auch zu einer einzelnen örtlichen Einrichtung (z. B. Werkschutzzentrale), mit dem Ziel, Alarme von einer oder mehreren Alarmanlagen, die gemeinsam innerhalb der Grenzen eines bestimmten Standorts installiert sind, zu überwachen und zu verar-beiten.

Centre de contrôle et de réception d’alarme - Partie 1: Exigences pour l’emplacement et la construction

La présente partie 1 de l’EN 50518 spécifie les exigences minimales pour la conception, la construction et le matériel des locaux servant au contrôle, à la réception et au traitement des signaux (d’alarme) générés par des systèmes d’alarme en tant que partie intégrante d’un processus global de sécurité. Ces exigences concernent les applications en configuration à distance dans lesquelles plusieurs systèmes envoient des rapports à un seul ou à plusieurs centres de réception d’alarme (ARC) ainsi qu’à une installation sur un site unique destinée à contrôler et traiter les alarmes générées par un ou plusieurs systèmes d’alarme installé(s) dans le périmètre du site concerné.

Nadzorni in sprejemni centri za alarme - 1. del: Zahteve za lokacijo in konstrukcijo

Ta del 1. EN 50518 določa minimalne zahteve za zasnovo, konstrukcijo in delovanje opreme za prostore, kjer poteka nadzorovanje, sprejemanje in obdelava (alarmnih) signalov, ki jih ustvari alarmni sistem kot integrirani del celotnega varnostnega postopka. Te zahteve veljajo za aplikacije v oddaljeni konfiguraciji, kjer več sistemov poroča enemu ali več sprejemnim centrom za alarme (ARC) in eni napravi na lokaciji, katere namen je nadzorovanje in obdelava alarmov, ki jih ustvari en ali več alarmnih sistemov, nameščenih znotraj obsega prav te lokacije.

General Information

Status
Withdrawn
Publication Date
15-Apr-2010
Withdrawal Date
31-Mar-2013
Technical Committee
Drafting Committee
Current Stage
9960 - Withdrawal effective - Withdrawal
Start Date
07-Oct-2016
Completion Date
07-Oct-2016

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SLOVENSKI STANDARD
01-december-2010
Nadzorni in sprejemni centri za alarme - 1. del: Zahteve za lokacijo in konstrukcijo
Monitoring and alarm receiving centre - Part 1: Location and construction requirements
Notruf- und Serviceleitstellen (NSL) - Teil 1: Örtliche und bauliche Anforderungen
Centre de contrôle et de réception d’alarme - Partie 1: Exigences pour l’emplacement et
la construction
Ta slovenski standard je istoveten z: EN 50518-1:2010
ICS:
13.320 Alarmni in opozorilni sistemi Alarm and warning systems
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD
EN 50518-1
NORME EUROPÉENNE
April 2010
EUROPÄISCHE NORM
ICS 13.320
English version
Monitoring and alarm receiving centre -
Part 1: Location and construction requirements

Centre de contrôle et de réception Notruf- und Serviceleitstellen (NSL) -
d’alarme - Teil 1: Örtliche und bauliche
Partie 1: Exigences pour l’emplacement Anforderungen
et la construction
This European Standard was approved by CENELEC on 2010-04-01. CENELEC members are bound to comply
with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard
the status of a national standard without any alteration.

Up-to-date lists and bibliographical references concerning such national standards may be obtained on
application to the Central Secretariat or to any CENELEC member.

This European Standard exists in three official versions (English, French, German). A version in any other
language made by translation under the responsibility of a CENELEC member into its own language and notified
to the Central Secretariat has the same status as the official versions.

CENELEC members are the national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus,
the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia,
Spain, Sweden, Switzerland and the United Kingdom.

CENELEC
European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung

Management Centre: Avenue Marnix 17, B - 1000 Brussels

© 2010 CENELEC - All rights of exploitation in any form and by any means reserved worldwide for CENELEC members.
Ref. No. EN 50518-1:2010 E
Foreword
This European Standard was prepared by the Technical Committee CENELEC TC 79, Alarm systems. It
was submitted to the formal vote and approved by CENELEC on 2010-04-01.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN and CENELEC shall not be held responsible for identifying any or all such patent
rights.
The following dates were fixed:
– latest date by which the EN has to be implemented

at national level by publication of an identical

national standard or by endorsement
(dop) 2011-04-01
– latest date by which the national standards conflicting

with the EN have to be withdrawn
(dow) 2013-04-01
EN 50518 will consist of the following parts, under the generic title “Monitoring and alarm receiving
centre”:
- Part 1: Location and construction requirements;
1)
- Part 2 : Technical requirements;
1)
- Part 3 : Procedures and requirements for operation.
__________
———————
1)
At draft stage.
– 3 – EN 50518-1:2010
Contents
Introduction . 4
1 Scope . 6
2 Normative references . 6
3 Terms, definitions and abbreviations . 7
3.1 Terms and definitions . 7
3.2 Abbreviations . 9
4 Site selection . 9
4.1 Risk assessment . 9
4.2 Site location . 9
4.3 Site accessibility . 9
5 Construction .10
5.1 ARC structure .10
5.2 Facilities .10
5.3 Openings .11
5.4 Entrance lobby .11
5.5 Lock mechanisms .11
5.6 Emergency exit .12
5.7 Glazed areas .12
5.8 Ventilation .12
5.9 Service inlets and outlets .12
5.10 Transfer hatch / chute .12
6 Alarm systems of ARC .13
6.1 External attack .13
6.2 Fire .13
6.3 Entry/exit .13
6.4 Gas .13
6.5 Communications .14
6.6 Hold-up .14
6.7 Personnel safety monitoring .14
6.8 Signals from the protection systems .14
6.9 Closed-circuit television surveillance .14
7 Electrical power supplies .14
7.1 Mains supply .14
7.2 Standby power supplies .15
Annex A (informative) Lock code requirements .16
A.1 Electromechanical locks .16
A.2 Mechanical locks (EN 12209) .17
Annex B (informative) Typical ARC layout .18
Bibliography .19
Figures
Figure 1 – Chain diagram of the total alarm process . 5
Figure B.1 – Typical ARC layout .18
Tables
Table 1 – Minimum resistance against physical attack for ARC .10
Table 2 – Resistance class.11
Table 3 – Physical attack and bullet attack .12
Table 4 – Performance parameters of the dual path system .14

Introduction
This European Standard applies to Monitoring and Alarm Receiving Centres (MARC) that monitor and/or
receive and/or process signals that require an emergency response.
In all existing EN 50131 series accomplished under CLC/TC 79, Alarm systems, the abbreviation ARC is
used. To avoid confusion and to achieve consistency in terminology the abbreviation ARC will be used
throughout this European Standard, where MARC is equivalent for ARC.
The function of receiving, processing and initiating response actions by (human) intervention for
information provided by alarm systems is not limited to only those signals as generated by Intruder and
Hold-up Alarm Systems (I&HAS). The whole series of standards under CLC/TC 79, Alarm systems,
encompasses CCTV surveillance systems (EN 50132), social alarm systems (EN 50134), access control
systems (EN 50133) and audio and video door entry systems. All mentioned systems can send
information, including alarms, to one or more remote locations for further processing, evaluation and
(human) intervention.
All alarm information generated by other systems e.g. fire detection and fire alarm systems, (vehicle)
tracking and tracing systems, guarding or telecommunication network supervision is regularly transmitted
to one or more remote locations for further processing, evaluation and (human) intervention.
In all above circumstances external and internal criminal action, emergency situations and/or calamities
can jeopardize the safety and security of human beings and or properties. The central locations where the
receiving, processing and initiation of (human) intervention take place should comply with the
requirements of this European Standard.

– 5 – EN 50518-1:2010
EN 50131-
EN 50132
EN 50133
EN 50134
Premises or
Objects (risks)
EN 50131-2-
Detection of
Human
xseries
an unwanted
situation
CEN/TF 167
Technical
EN 50131-
Signals are
Law Key Private Non
being
Enforced holder guard human
processed and
A it ti
Alarm Receiving Centre
Notification
Signals are processed and
evaluated
EN 50136
EN 50131-
local
Figure 1 – Chain diagram of the total alarm process
It is noted that this European Standard cannot supersede any legislative requirements deemed necessary
by a National Government to control the security sector on a national basis. This European Standard
cannot interfere with items that are regulated by (inter)national regulations concerning external services
(e.g. water, waste water, fuel supplies for gas and/or oil and mains power supplies).

1 Scope
This Part 1 of EN 50518 specifies the minimum requirements for the design, construction, and functioning
equipment for premises where the monitoring, receiving and processing of (alarm) signals generated by
alarm systems takes place as an integrated part of the total safety and security process. The
requirements apply for applications in a remote configuration where multiple systems report to a single or
multiple Alarm Receiving Centre(s) (ARC) as well as to a single site facility aimed for the monitoring and
processing of alarms generated by one or more alarm systems installed within the perimeter of that
particular site.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
EN 54 series Fire detection and fire alarm systems
EN 179 2008 Building hardware – Emergency exit devices operated by a lever
handle or push pad, for use on escape routes – Requirements and test
methods
EN 356 1999 Glass in building – Security glazing – Testing and classification of
resistance against manual attack
EN 1063 1999 Glass in building – Security glazing – Testing and classification of
resistance against bullet attack
EN 1303 2005 Building hardware – Cylinders for locks – Requirements and test
methods
EN 1522 1998 Windows, doors, shutters and blinds – Bullet resistance –
Requirements and classification
2)
EN 1627  Pedestrian doorsets, windows, curtain walling, grilles and shutters –
Burglar resistance – Requirements and classification
EN 1906 2002 Building hardware – Lever handles and knob furniture –
Requirements and test methods
EN 12209
...


SLOVENSKI SIST EN 50518-1
STANDARD
december 2010
Nadzorni in sprejemni centri za alarme – 1. del: Zahteve za lokacijo in
konstrukcijo
Monitoring and alarm receiving centre – Part 1: Location and construction
requirements
Centre de contrôle et de réception d’alarme – Partie 1: Exigences pour
l’emplacement et la construction

Notruf- und Serviceleitstellen (NSL) – Teil 1: Örtliche und bauliche
Anforderungen
Referenčna oznaka
ICS 13.320 SIST EN 50518-1:2010 (sl)

Nadaljevanje na straneh II in III ter od 1 do 20

© 2016-07. Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

SIST EN 50518-1 : 2010
NACIONALNI UVOD
Standard SIST EN 50518-1 (sl), Nadzorni in sprejemni centri za alarme – 1. del: Zahteve za lokacijo in
konstrukcijo, 2010, ima status slovenskega standarda in je istoveten evropskemu standardu EN 50518-
1 (en), Monitoring and alarm receiving centre – Part 1: Location and construction requirements, 2010.

NACIONALNI PREDGOVOR
Evropski standard EN 50518-1:2010 je pripravil tehnični odbor CLC/TC 79 Alarmni sistemi. Slovenski
standard SIST EN 50518-1:2010 je prevod evropskega standarda EN 50518-1:2010. V primeru spora
glede besedila slovenskega prevoda v tem standardu je odločilen izvirni evropski standard v angleškem
jeziku. Slovensko izdajo standarda je potrdil tehnični odbor SIST/TC EAL Električni alarmi.

Odločitev za privzem tega standarda je v oktobru 2010 sprejel tehnični odbor SIST/TC EAL Električni
alarmi.
ZVEZA Z NACIONALNIMI STANDARDI

S privzemom tega evropskega standarda veljajo za omejeni namen referenčnih standardov vsi
standardi, navedeni v izvirniku, razen tistih, ki so že sprejeti v nacionalno standardizacijo:

SIST EN 54 (skupina) Sistemi za odkrivanje in javljanje požara ter alarmiranje
SIST EN 179:2008 Stavbno okovje – Naprave za zasilne izhode z vzvodno ročico ali pritisnim
pedalom za evakuacijske poti – Zahteve in preskusne metode
SIST EN 356:2000 Steklo v stavbah – Varnostno steklo – Preskušanje in klasifikacija
obstojnosti na udarec z roko
SIST EN 1063:2000 Steklo v stavbah – Varnostna zasteklitev – Preskušanje in klasifikacija
odpornosti proti strelom
SIST EN 1303:2005 Stavbno okovje – Profilni cilindri za ključavnice – Zahteve in preskusne
metode
SIST EN 1522:2000 Okna, vrata, polkna in rolete – Odpornost proti izstrelkom iz strelnega
orožja – Zahteve in klasifikacija
SIST EN 1627 Vrata, okna, obešene fasade, mreže in polkna – Protivlomna odpornost –
Zahteve in klasifikacija
SIST EN 1906:2002 Stavbno okovje – Kljuke in bunke – Zahteve in preskusne metode
SIST EN 12209:2004 Stavbno okovje – Ključavnice in zapahi – Mehanske ključavnice, zapahi in
prijemniki – Zahteve in preskusne metode
SIST EN 13501-2:2008 Požarna klasifikacija gradbenih proizvodov in elementov stavb – 2. del:
Klasifikacija na podlagi podatkov iz preskusov požarne odpornosti, izvzeti
prezračevalni sistemi
SIST EN 13779:2007 Prezračevanje nestanovanjskih stavb – Zahtevane lastnosti za
prezračevalne naprave in klimatizirne sisteme
SIST EN 14846:2009 Stavbno okovje – Ključavnice in zapahi – Elektromehanske ključavnice in
zaporne plošče – Zahteve in preskusne metode
SIST EN 50131-1:2007 Alarmni sistemi – Sistemi za javljanje vloma in ropa – 1. del: Sistemske
zahteve
SIST EN 50131-4:2009 Alarmni sistemi – Sistemi za javljanje vloma in ropa – 4. del: Opozorilne
naprave
SIST-TS CLC/TS 50131-7:2009   Alarmni sistemi – Sistemi za javljanje vloma – 7. del: Navodila za
uporabo
II
SIST EN 50518-1 : 2010
SIST EN 50132-7:1997 Alarmni sistemi – Nadzorni sistemi CCTV za uporabo v aplikacijah
varovanja – 7. del: Smernice za uporabo
SIST EN 50136-1 Alarmni sistemi – Sistemi in oprema za prenos alarma – 1. del: Splošne
zahteve za sisteme za prenos alarmov
SIST EN 50272-2:2002 Varnostne zahteve za vgrajene sekundarne celice in baterije –
2. del: Stacionarne baterije
SIST EN 62040-1:2009 Sistemi z neprekinjanim napajanjem (UPS) – 1. del: Splošne in varnostne
zahteve za UPS (IEC 62040-1:2008 (EQV) + popravek avgust 2008)
SIST EN 62305 Zaščita pred delovanjem strele (IEC 62305, skupina)

OSNOVA ZA IZDAJO STANDARDA
– privzem standarda EN 50518-1:2010

OPOMBE
– Povsod, kjer se v besedilu standarda uporablja izraz “evropski standard”, v EN 50518-1:2010 to
pomeni “slovenski standard”.
– Nacionalni uvod in nacionalni predgovor nista sestavni del standarda.

– Ta nacionalni dokument je enakovreden EN 50518-1:2010 in je objavljen z dovoljenjem

CENELEC
Avenue Marnix 17
B - 1000 Bruselj
Belgija
This national document is identical with EN 50518-1:2010 and is published with the permission of

CENELEC
Avenue Marnix 17
B - 1000 Brussels
Belgium
III
SIST EN 50518-1 : 2010
(prazna stran)
IV
EVROPSKI STANDARD EN 50518-1
EUROPEAN STANDARD
NORME EUROPÉENNE
EUROPÄISCHE NORM april 2010
ICS 13.320
Slovenska izdaja
Nadzorni in sprejemni centri za alarme –
1. del: Zahteve za lokacijo in konstrukcijo

Monitoring and alarm receiving Centre de contrôle et de réception Notruf- und Serviceleitstellen (NSL)
centre – Part 1: Location and d’alarme – Partie 1: Exigences pour – Teil 1: Örtliche und bauliche
construction requirements l’emplacement et la construction Anforderungen

Ta evropski standard je CENELEC sprejel 1. aprila 2010. Člani CENELEC morajo izpolnjevati notranje
predpise CEN/CENELEC, ki določajo pogoje, pod katerimi dobi ta standard status nacionalnega
standarda brez kakršnihkoli sprememb.

Najnovejši seznami teh nacionalnih standardov in njihovi bibliografski podatki se na zahtevo lahko dobijo
pri Centralnem sekretariatu ali kateremkoli članu CENELEC.

Ta evropski standard obstaja v treh uradnih izdajah (angleški, francoski in nemški). Izdaje v drugih
jezikih, ki jih člani CENELEC na lastno odgovornost prevedejo in izdajo ter prijavijo pri Centralnem
sekretariatu, veljajo kot uradne izdaje.

Člani CENELEC so nacionalni elektrotehniški komiteji Avstrije, Belgije, Bolgarije, Cipra, Češke
republike, Danske, Estonije, Finske, Francije, Grčije, Hrvaške, Islandije, Irske, Italije, Latvije, Litve,
Luksemburga, Madžarske, Malte, Nemčije, Nizozemske, Norveške, Poljske, Portugalske, Romunije,
Slovaške, Slovenije, Španije, Švedske, Švice in Združenega kraljestva.

CENELEC
Evropski komite za standardizacijo v elektrotehniki
European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung

Upravni center: Avenue Marnix 17, B - 1000 Bruselj

© 2010 CENELEC. Lastnice avtorskih pravic so vse države članice CENELEC. Ref. oznaka EN 50518-1:2010 E

SIST EN 50518-1 : 2010
VSEBINA Stran
Predgovor .4
Uvod .5
1 Področje uporabe .7
2 Zveze s standardi .7
3 Definicije .8
3.1 Izrazi in definicije .8
3.2 Kratice .10
4 Izbira lokacije .10
4.1 Ocenjevanje tveganja .10
4.2 Lokacija lege .10
4.3 Dostopnost lege .10
5 Konstrukcija .10
5.1 Konstrukcija VNC .10
5.1.1 Konstrukcijske zahteve za odpornost proti fizičnim napadom .11
5.1.2 Konstrukcijske zahteve za odpornost proti strelnim napadom .11
5.1.3 Konstrukcijske zahteve za odpornost proti požaru .11
5.1.4 Konstrukcijske zahteve za odpornost proti udaru strele .11
5.2 Toaletni in pomožni prostori .11
5.3 Odprtine .11
5.4 Vhodni medprostor .11
5.5  Mehanizmi ključavnic.12
5.5.1 Elektromehanska ključavnica .12
5.5.2 Mehanska ključavnica .12
5.6 Zasilni izhod .12
5.7 Zastekljene površine .12
5.8 Prezračevanje .13
5.9 Vhodne in izhodne odprtine za inštalacije .13
5.10 Odprtina/drča za predajo ključa .13
6 Alarmni sistemi VNC .13
6.1 Zunanji napad .14
6.2 Požar .14
6.3 Vhod/izhod .14
6.4 Plin .14
6.5 Komunikacije .14
6.6 Roparski napad .14
6.7 Varnostni nadzor osebja .14
6.8 Signali iz zaščitnih sistemov .15
6.9  Nadzor s televizijo zaprtega kroga (CCTV) .15
7 Viri električnega napajanja . 15
7.1 Električno napajalno omrežje . 15
7.2 Sistem pomožnega napajanja . 15
SIST EN 50518-1 : 2010
7.2.1  Sistem neprekinjenega napajanja .16
7.2.2 Pomožni generatorji.16
Dodatek A (informativni): Priporočene zahteve za kode ključavnic .17
Dodatek B (informativni): Tipični tloris VNC .19
Literatura.20

Slike
Slika 1: Shema zaporedja dogodkov celotnega alarmnega postopka .6
Slika B.1: Tipični tloris VNC .19

Preglednice
Preglednica 1: Najnižja odpornost VNC proti fizičnem napadom .11
Preglednica 2: Razred odpornosti .12
Preglednica 3: Fizični napad in strelni napad .13
Preglednica 4: Delovni parametri alarmnega sistema z dvojno povezavo .
...

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