EN ISO 14006:2011

SLOVENSKI STANDARD
01-marec-2012
6LVWHPLUDYQDQMD]RNROMHP6PHUQLFH]DYSHOMHYDQMHHNRORãNHJDQDþUWRYDQMD,62

Environmental management systems - Guidelines for incorporating ecodesign (ISO
14006:2011)
Umweltmanagementsysteme - Leitlinien zur Berücksichtigung umweltverträglicher
Produktgestaltung (ISO 14006:2011)
Systèmes de management environnemental - Lignes directrices pour intégrer l'éco-
conception (ISO 14006:2011)
Ta slovenski standard je istoveten z: EN ISO 14006:2011
ICS:
13.020.10 Ravnanje z okoljem Environmental management
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD
EN ISO 14006
NORME EUROPÉENNE
EUROPÄISCHE NORM
July 2011
ICS 13.020.10
English Version
Environmental management systems - Guidelines for
incorporating ecodesign (ISO 14006:2011)
Systèmes de management environnemental - Lignes Umweltmanagementsysteme - Leitlinien zur
directrices pour intégrer l'éco-conception (ISO 14006:2011) Berücksichtigung umweltverträglicher Produktgestaltung
(ISO 14006:2011)
This European Standard was approved by CEN on 8 July 2011.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same
status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2011 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 14006:2011: E
worldwide for CEN national Members.

Contents Page
Foreword .3

Foreword
This document (EN ISO 14006:2011) has been prepared by Technical Committee ISO/TC 207 "Environmental
management".
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by January 2012, and conflicting national standards shall be withdrawn at
the latest by January 2012.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, Switzerland and the United Kingdom.
Endorsement notice
The text of ISO 14006:2011 has been approved by CEN as a EN ISO 14006:2011 without any modification.

INTERNATIONAL ISO
STANDARD 14006
First edition
2011-07-15
Environmental management systems —
Guidelines for incorporating ecodesign
Systèmes de management environnemental — Lignes directrices pour
incorporer l'écoconception
Reference number
ISO 14006:2011(E)
©
ISO 2011
ISO 14006:2011(E)
©  ISO 2011
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or
ISO's member body in the country of the requester.
ISO copyright office
Case postale 56 • CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail copyright@iso.org
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Published in Switzerland
ii © ISO 2011 – All rights reserved

ISO 14006:2011(E)
Contents Page
Foreword .iv
Introduction.v
1 Scope.1
2 Normative references.1
3 Terms and definitions .1
4 Role of top management in ecodesign .2
4.1 Benefits of conducting ecodesign.2
4.2 Tasks for ecodesign.3
5 Guidelines for incorporating ecodesign into an EMS .3
5.1 General guidelines .3
5.2 Environmental policy .4
5.3 Planning.5
5.4 Implementation and operation .8
5.5 Checking.15
5.6 Management review .19
6 Ecodesign activities in product design and development.19
6.1 General .19
6.2 Life cycle thinking .19
6.3 Ecodesign process.20
6.4 Environmental assessment of products.21
6.5 Analysis of interested parties' environmental requirements.21
6.6 Ecodesign review .21
6.7 Value chain involvement.21
Annex A (informative) Top management and strategic issues on ecodesign.22
Annex B (informative) Correlation of ISO 14006:2011 with other International Standards on
ecodesign.27
Bibliography.30

ISO 14006:2011(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the
International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO 14006 was prepared by Technical Committee ISO/TC 207, Environmental management, Subcommittee
SC 1, Environmental management systems.

iv © ISO 2011 – All rights reserved

ISO 14006:2011(E)
Introduction
International concern over damage to the environment (e.g. in the form of climate change, depletion of
resources, and air, water and soil environmental pollution) is encouraging organizations to pay more attention
to managing the environmental impacts of their activities and products and to focus on continuously improving
their environmental performance. In order to reduce detrimental effects on the environment, more and more
organizations are recognizing the need to include environmental performance in the design of their products.
NOTE In this International Standard, the term “product” is understood to cover both goods and services.
The fact that legislation relating to the environmental impact of products is being implemented at an ever
increasing rate worldwide is also encouraging many organizations to improve the environmental performance
of their products. Such organizations need guidance on how to apply their efforts in a systematic manner, in
order to achieve environmental objectives and to maintain continual improvement in the environmental
performance of their products as well as their processes.
Ecodesign can be understood as a process integrated within the design and development that aims to reduce
environmental impacts and continually to improve the environmental performance of the products, throughout
their life cycle from raw material extraction to end of life. In order to be of benefit to the organization and to
ensure that the organization achieves its environmental objectives, it is intended that ecodesign be carried out
as an integral part of the business operations of the organization. Ecodesign might have implications for all
functions of an organization.
In order to carry out ecodesign in a systematic and manageable way, it is intended that organizations
implement an appropriate process and then have, or have access to, the necessary competence to carry out
and manage this process. This needs the support of top management (see 4.2).
An ecodesign process takes place within an organization's design and development area, and it is here that
the knowledge required in carrying out and managing ecodesign is to be found. However, when it is intended
that ecodesign be carried out under the umbrella of an environmental management system (EMS), then the
person responsible for the EMS needs to have an understanding of what this process is and how it is going to
be managed and controlled. In this way, the integrity of the EMS is not jeopardized and the environmental
objectives for the products can be achieved.
The general areas of knowledge required to incorporate ecodesign within an EMS are the following:
a) assessment of the impact of the products on the environment;
b) identification of appropriate ecodesign measures to reduce the adverse effects of environmental impacts;
c) the design and development process and an understanding of how an ecodesign process and its
management fit within an EMS.
The first two of these areas are likely to be situated within the design and development area, but the third is
clearly of major significance to the person responsible for the EMS. This International Standard primarily
provides guidance on this third area.
This International Standard is the first to cover and interrelate all three knowledge areas required for
ecodesign within an EMS.
ISO 14001 links management of an organization's processes with environmental impacts, but does not
include design management processes. ISO 9001 covers the design management process, but does not
explicitly cover environmental impacts. ISO/TR 14062 and IEC 62430 assist incorporation of the evaluation of
environmental aspects and impacts into the design and development process, but as such, they do not fully
ISO 14006:2011(E)
explain the activities involved within an environmental and business management framework, such as those
described in ISO 14001.
Figure 1 illustrates the relationship between the aforementioned International Standards, their scope of
knowledge and their relationship with this International Standard, which links all three areas and related
documents.
This International Standard incorporates the necessary information from the other International Standards,
such that the appropriate processes and procedures can be put into place to implement structured and
managed ecodesign under the umbrella of an EMS. By using this International Standard, organizations can
build on their existing management processes and competencies without necessarily having to implement or
use all of the related International Standards.
When applying this International Standard, it is intended that an organization always uses its existing
processes and procedures as a starting point, and that it uses the guidelines in this International Standard in a
flexible and practical manner.

Figure 1 — Relationship between ISO 14001, ISO 9001, ISO/TR 14062, IEC 62430 and ISO 14006 and the
functional areas of knowledge
This International Standard provides guidelines to assist organizations in establishing a systematic and
structured approach to the incorporation and implementation of an ecodesign process within an EMS such as
that described in ISO 14001. The guidelines are intended to be applicable to all organizations, regardless of
type, size and product provided.
This International Standard contains three principal clauses that provide guidance to the person responsible
for the EMS.
⎯ Clause 4 addresses the role of top managers. It explains the potential benefits of ecodesign and
discusses the strategic issues of relevance to business and management.
⎯ Clause 5 shows how an ecodesign process can be incorporated into and managed under an EMS. It
provides guidelines for addressing ecodesign as part of an EMS in line with the structure of ISO 14001.
The requirements of ISO 14001:2004 are given in boxes and for each subclause, specific guidance is
given on how the subclause relates to an ecodesign process. The product design and development
activities of an organization are the focus of 5.4.6, which incorporates the method described in
ISO 9001:2008, 7.3 (the requirements of which are given in boxes), supplemented by specific guidance
related to ecodesign.
vi © ISO 2011 – All rights reserved

ISO 14006:2011(E)
⎯ The product design and development activities of an organization are the focus of 5.4.6. Although there
are different ways of carrying out a design and development process, this International Standard follows
the method described in ISO 9001:2008, 7.3.
⎯ Clause 6 explains how ecodesign is addressed in the design and development process.
Annex A supplements Clause 4 by providing more detailed information on the strategic issues and the role of
top management in ecodesign.
Annex B shows how this International Standard relates to existing International Standards.
Although aimed primarily at organizations that have an EMS such as that described in ISO 14001, whether or
not combined with a quality management system (QMS), this International Standard is also of value for
organizations that only have a QMS. It can also be useful for other organizations without a formalized EMS or
QMS but which are interested in reducing the adverse environmental impacts of their products.

INTERNATIONAL STANDARD ISO 14006:2011(E)

Environmental management systems — Guidelines for
incorporating ecodesign
1 Scope
This International Standard provides guidelines to assist organizations in establishing, documenting,
implementing, maintaining and continually improving their management of ecodesign as part of an
environmental management system (EMS).
This International Standard is intended to be used by those organizations that have implemented an EMS in
accordance with ISO 14001, but can help in integrating ecodesign in other management systems. The
guidelines are applicable to any organization regardless of its size or activity.
This International Standard applies to those product-related environmental aspects that the organization can
control and those it can influence.
This International Standard does not establish by itself specific environmental performance criteria, and is not
intended for certification purposes.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
ISO 14050, Environmental management — Vocabulary
3 Terms and definitions
For the purposes of this document, the terms and definitions given in ISO 14050 and the following apply.
3.1
design and development
set of processes that transforms requirements into specified characteristics or into the specification of a
product, process or system
NOTE 1 The terms “design” and “development” are sometimes used synonymously and sometimes used to define
different stages of the overall process of turning an idea into a product.
NOTE 2 Product development is the process of taking a product idea from planning to market launch and review of the
product, in which business strategies, marketing considerations, research methods and design aspects are used to take a
product to a point of practical use. It includes improvements or modifications to existing products or processes.
NOTE 3 Adapted from ISO 14050:2009, definition 6.3.
ISO 14006:2011(E)
3.2
ecodesign
integration of environmental aspects into product design and development, with the aim of reducing adverse
environmental impacts throughout a product's life cycle
NOTE Other terminology used worldwide includes Environmentally Conscious Design (ECD), Design For
Environment (DFE), green design and environmentally sustainable design.
3.3
product
any goods or service
NOTE 1 The product can be categorized as follows:
⎯ services (e.g. transport);
⎯ software (e.g. computer program, dictionary);
⎯ hardware (e.g. engine mechanical part);
⎯ processed materials (e.g. lubricant).
NOTE 2 Services have tangible and intangible elements. Provision of a service can involve, for example, the following:
⎯ an activity performed on a customer-supplied tangible product (e.g. automobile to be repaired);
⎯ an activity performed on a customer-supplied intangible product (e.g. the income statement needed to prepare a tax
return);
⎯ the delivery of an intangible product (e.g. the delivery of information in the context of knowledge transmission);
⎯ the creation of ambience for the customer (e.g. in hotels and restaurants).
Software consists of information, is generally intangible, and can be in the form of approaches, transactions or procedures.
Hardware is generally tangible and its amount is a countable characteristic. Processed materials are generally tangible
and their amount is a continuous characteristic.
[ISO 14050:2009, definition 6.2]
4 Role of top management in ecodesign
4.1 Benefits of conducting ecodesign
The goal of ecodesign is to integrate environmental aspects into product design and development so as to
reduce the adverse environmental impacts of products throughout their life cycles. In striving for this goal,
multiple benefits can be achieved for the organization, its customers and other interested parties. Potential
benefits may include:
a) economic benefits, e.g. through increased competitiveness, cost reduction and attraction of financing and
investments;
b) promotion of innovation and creativity, and identification of new business models;
c) reduction in liability through reduced environmental impacts and improved product knowledge;
d) improved public image (both for the organization image and/or brand);
e) enhancement of employee motivation.
Organizations can obtain these kinds of benefits from ecodesign, irrespective of their size, their geographical
location, their culture and the complexity of their management systems. Due to this diversity, their style of
operation may vary substantially, but will not affect the benefits that can potentially be obtained. Not all these
2 © ISO 2011 – All rights reserved

ISO 14006:2011(E)
benefits will necessarily be realized simultaneously or in a short time scale, due to, for example, financial and
technological limitations.
4.2 Tasks for ecodesign
This subclause explains the tasks for top management in setting the strategic direction of the organization in
relation to ecodesign, as well as in managing ecodesign implementation. Both the strategy and management
activities are considered here on a general organization level. In Clause 5, strategy and management are
considered from a specific EMS perspective, whereas in Clause 6 these are seen from a specific product
design perspective.
Top management has two types of tasks to ensure that ecodesign is properly embedded in an organization.
a) The first task concerns the strategic aspects of ecodesign, in particular with reference to:
1) strategic product planning and integration of ecodesign into all operations of the organization,
2) allocating resources (human, technical and financial) for the planning, implementation and
improvement of ecodesign,
3) changes in external market conditions and opportunities arising from technological developments,
improvements in the product system and supply chain management,
4) setting objectives for environmental performance,
5) promoting innovation and development of new business models, and
6) contributing to value creation.
Previous management reviews can contribute substantially towards this task.
b) The second task is management of the internal processes once the ecodesign strategy and the
ecodesign focus has been set. This includes
1) integration and implementation of the chosen ecodesign strategy in all relevant procedures,
programmes and roadmaps,
2) ensuring a cross-functional approach,
3) involving the total value chain in the chosen design strategy, both upstream (suppliers) and
downstream (after sales, service providers, recyclers), and
4) fostering two-way communication, both in the internal and external value chain.
In order to make sure that these processes develop in an optimum way, the setting up of a process
performance measurement system can be of great help.
For further information about the role of top management in ecodesign, see Annex A.
5 Guidelines for incorporating ecodesign into an EMS
5.1 General guidelines
This clause provides guidelines for addressing ecodesign as part of an EMS such as that described in
ISO 14001. In 5.2 to 5.6, the requirements of ISO 14001:2004 are reproduced in boxes, and for each
subclause, specific guidance is given on issues to consider when addressing environmental aspects of a
product throughout its life cycle.
ISO 14006:2011(E)
The process of product design and development is the focus of 5.4.6. Although there are different ways of
carrying out a design and development process, this International Standard follows the method described in
ISO 9001:2008, 7.3, the requirements of which are reproduced in boxes, supplemented by specific guidance
related to ecodesign.
ISO 14001:2004, Environmental management systems — Requirements with guidance for use
4.1 General requirements
The organization shall establish, document, implement, maintain and continually improve an environmental
management system in accordance with the requirements of this International Standard and determine
how it will fulfil these requirements.
The organization shall define and document the scope of its environmental management system.

When establishing the scope of the EMS, an organization should pay specific attention to its design and
development processes and the environmental aspects of its products. It is essential to include the design and
development of a product within the scope of the EMS, since it has major influence on the environmental
impacts of products.
5.2 Environmental policy
ISO 14001:2004, Environmental management systems — Requirements with guidance for use
4.2 Environmental policy
Top management shall define the organization's environmental policy and ensure that, within the defined
scope of its environmental management system, it
a) is appropriate to the nature, scale and environmental impacts of its activities, products and services,
b) includes a commitment to continual improvement and prevention of pollution,
c) includes a commitment to comply with applicable legal requirements and with other requirements to
which the organization subscribes which relate to its environmental aspects,
d) provides the framework for setting and reviewing environmental objectives and targets,
e) is documented, implemented and maintained,
f) is communicated to all persons working for or on behalf of the organization, and
g) is available to the public.

To enable top management to make a commitment to and establish a framework for ecodesign, it is important
that the policy
a) is in alignment with the nature, scale and significant environmental impacts of the products throughout the
life cycle, and
4 © ISO 2011 – All rights reserved

ISO 14006:2011(E)
b) includes a commitment to
⎯ comply with applicable legal requirements and with other requirements to which the organization
subscribes relating to the environmental aspects of its products,
⎯ continual improvement of the ecodesign process, and
⎯ continual improvement of the environmental performance of the organization's products throughout
their life cycle, not shifting adverse environmental impacts from one life cycle stage to another or
from one category to another, unless it results in a net reduction of negative environmental impacts
throughout the product's life cycle,
c) provides the framework for setting and reviewing product-related environmental objectives and targets.
5.3 Planning
5.3.1 Environmental aspects
ISO 14001:2004, Environmental management systems — Requirements with guidance for use
4.3.1 Environmental aspects
The organization shall establish, implement and maintain a procedure(s)
a) to identify the environmental aspects of its activities, products and services within the defined scope of
the environmental management system that it can control and those that it can influence taking into
account planned or new developments, or new or modified activities, products and services, and
b) to determine those aspects that have or can have significant impact(s) on the environment
(i.e. significant environmental aspects).
The organization shall document this information and keep it up to date.
The organization shall ensure that the significant environmental aspects are taken into account in
establishing, implementing and maintaining its environmental management system.

The process of identifying and evaluating environmental aspects should explicitly include the life cycle of the
organization's products to be designed, or those to be redesigned. The purpose is to determine which aspects
have or could have significant impact on the environment. This generally follows the stages defined below.
a) Identification of the environmental aspects related to the life cycle of the products that can be controlled
or influenced by the organization.
For each life cycle stage, the organization should identify environmental aspects, both inputs
(consumption of materials, energy, water and other resources used), and outputs (waste, emissions and
others) that result in environmental impacts (e.g. pollution of air, water and soil, climate change).
b) Evaluation of environmental aspects to determine their significance.
In order to determine what aspects are significant, the organization should establish a method, based
mainly on environmental criteria, which should take into account as many types of environmental impacts
as possible. The result of the evaluation should be reproducible and consistent.
ISO 14006:2011(E)
When designing or redesigning a product the evaluation of the significance of its environmental aspects
may be done on the basis of previous model of the product, a similar product on the market, or a
hypothetical reference.
During the design process, the organization should take into account all relevant environmental aspects,
ensuring that significant ones are considered in setting its environmental objectives.
5.3.2 Legal and other requirements
ISO 14001:2004, Environmental management systems — Requirements with guidance for use
4.3.2 Legal and other requirements
The organization shall establish, implement and maintain a procedure(s)
a) to identify and have access to the applicable legal requirements and other requirements to which the
organization subscribes related to its environmental aspects, and
b) to determine how these requirements apply to its environmental aspects.
The organization shall ensure that these applicable legal requirements and other requirements to which the
organization subscribes are taken into account in establishing, implementing and maintaining its
environmental management system.

When identifying applicable legal and other requirements, the organization should pay special attention to
requirements related to the environmental aspects of its products throughout its life cycle. These requirements
should be taken into account in the product design and development process (see 5.4.6.3).
Some examples are given below:
⎯ requirements from the interested parties related to the organization and its products (e.g. those derived
from environmental product legislation, information provided by societal and investors' expectations,
suppliers, non-governmental organizations, financing entities, insurance companies, and customers'
needs, trends and expectations);
⎯ future policy developments (e.g. new legislation concerning product specifications, product information to
customer, packaging and labels for application in the near future, and restrictions and obligations
resulting from national and international regulations);
⎯ environmental standards related to products (e.g. national or international standards on environmental
labelling and voluntary agreements);
⎯ product requirements established by the business organizations to which the organization belongs,
or originating from opportunities identified through the organization's environmental product strategy
considerations.
This activity can be done after or in parallel with identification of environmental aspects.
6 © ISO 2011 – All rights reserved

ISO 14006:2011(E)
5.3.3 Objectives, targets and programme(s)
ISO 14001:2004, Environmental management systems — Requirements with guidance for use
4.3.3 Objectives, targets and programme(s)
The organization shall establish, implement and maintain documented environmental objectives and
targets, at relevant functions and levels within the organization.
The objectives and targets shall be measurable, where practicable, and consistent with the environmental
policy, including the commitments to prevention of pollution, to compliance with applicable legal
requirements and with other requirements to which the organization subscribes, and to continual
improvement.
When establishing and reviewing its objectives and targets, an organization shall take into account the
legal requirements and other requirements to which the organization subscribes, and its significant
environmental aspects. It shall also consider its technological options, its financial, operational and
business requirements, and the views of interested parties.
The organization shall establish, implement and maintain a programme(s) for achieving its objectives and
targets. Programme(s) shall include
a) designation of responsibility for achieving objectives and targets at relevant functions and levels of the
organization, and
b) the means and time-frame by which they are to be achieved.

The setting of relevant objectives is a key factor for the success of an ecodesign process.
The organization's objectives should be focused on the improvement of the environmental impact of its
products throughout their life cycle, as well as on the ecodesign process.
Objectives related to the environmental aspects of products can be
⎯ horizontal (applicable to all types of products of an organization),
⎯ product-specific (see 5.4.6.3), or
⎯ related to the ecodesign process (see 6.3).
When establishing ecodesign objectives, due consideration needs to be given to other product related design
objectives (e.g. relating to function, accessibility and maintenance), in order to ensure that regulatory
requirements are not compromised and any design conflicts with these other objectives are resolved.
ISO 14006:2011(E)
5.4 Implementation and operation
5.4.1 Resources, roles, responsibility and authority
ISO 14001:2004, Environmental management systems — Requirements with guidance for use
4.4.1 Resources, roles, responsibility and authority
Management shall ensure the availability of resources essential to establish, implement, maintain and
improve the environmental management system. Resources include human resources and specialized
skills, organizational infrastructure, technology and financial resources.
Roles, responsibilities and authorities shall be defined, documented and communicated in order to facilitate
effective environmental management.
The organization's top management shall appoint a specific management representative(s) who,
irrespective of other responsibilities, shall have defined roles, responsibilities and authority for
a) ensuring that an environmental management system is established, implemented and maintained in
accordance with the requirements of this International Standard,
b) reporting to top management on the performance of the environmental management system for
review, including recommendations for improvement.

When defining roles and responsibilities, special attention should be paid to those involved in a product design
and development process, including also other functions of the organization that could collaborate in the
improvement of the environmental performance of the product (e.g. marketing, sales, production, product
management, customer support).
5.4.2 Competence, training and awareness
ISO 14001:2004, Environmental management systems — Requirements with guidance for use
4.4.2 Competence, training and awareness
The organization shall ensure that any person(s) performing tasks for it or on its behalf that have the
potential to cause a significant environmental impact(s) identified by the organization is (are) competent on
the basis of appropriate education, training or experience, and shall retain associated records.
The organization shall identify training needs associated with its environmental aspects and its
environmental management system. It shall provide training or take other action to meet these needs, and
shall retain associated records.
The organization shall establish, implement and maintain a procedure(s) to make persons working for it or
on its behalf aware of
a) the importance of conformity with the environmental policy and procedures and with the requirements
of the environmental management system,
b) the significant environmental aspects and related actual or potential impacts associated with their
work, and the environmental benefits of improved personal performance,
c) their roles and responsibilities in achieving conformity with the requirements of the environmental
management system, and
d) the potential consequences of departure from specified procedures.
8 © ISO 2011 – All rights reserved

ISO 14006:2011(E)
When identifying competence needs, the organization should take into account any person(s) (from the
organization or working on its behalf) who are responsible for product design and development. The
organization should ensure that these people are aware of, and have knowledge of, environmental aspects
and impacts related to products throughout their life cycle. Alongside other areas, people should have, or
should have access to, competence in applying methodologies and tools for the identification and evaluation
of environmental aspects of products and for the identification of environmental improvement strategies.
5.4.3 Communication
ISO 14001:2004, Environmental management systems — Requirements with guidance for use
4.4.3 Communication
With regard to its environmental aspects and environmental management system, the organization shall
establish, implement and maintain a procedure(s) for
a) internal communication among the various levels and functions of the organization,
b) receiving, documenting and responding to relevant communication from external interested parties.
The organization shall decide whether to communicate externally about its significant environmental
aspects, and shall document its decision. If the decision is to communicate, the organization shall establish
and implement a method(s) for this external communication.

An effective strategy covers both external and internal communication. The organization should pay attention
to and should address the following aspects of communication, taking action when significant:
a) internal communication on the products' environmental performance among the various levels and
functions of the organization, bottom-up, top-down and horizontal, including those directly and indirectly
responsible for product design and development;
b) relevant communication from and to external interested parties (e.g. non-governmental organizations,
organizations in the value chain, government): this communication supports collaboration among various
interested parties in relation to the analysis of relevant environmental aspects covering the life cycle and,
in addition, sharing this information facilitates the development of solutions that only become evident
when different organizations come together with the purpose of minimizing the overall environmental
impacts (especially when production is not the life cycle stage with the highest environmental impact);
c) informing the different parties involved in the product life cycle (e.g. users, distributors, recyclers) of the
necessary actions to improve environmental performance beyond the production stage: this information
can include guidance about the proper use, maintenance and end-of-life of the product, and can be given
in user manuals (paper, digital format, etc.), disassembly instructions or other support documents.
This communication can include information related to:
⎯ relevant inputs (consumption of materials, energy, water and other resources) and outputs (waste,
emissions and others) throughout the life cycle (raw material acquisition, manufacturing, trade and
delivery, use/maintenance, end-of-life);
⎯ conformance with legal and regulatory requirements (e.g. energy efficiency label);
⎯ environmental labels and declarations.
There are several International Standards that can support organizations to address and shape external
communications, e.g. ISO 14020, ISO 14021, ISO 14024 and ISO 14025, which include the principles,
examples and requirements for environmental labels and declarations, or ISO 14063, which provides general
information about environmental communication.
ISO 14006:2011(E)
NOTE The method(s) for external communication can include specific types of agreements, e.g. nondisclosure
agreement.
5.4.4 Documentation
ISO 14001:2004, Environmental management systems — Requirements with guidance for use
4.4.4 Documentation
The environmental management system documentation shall include
a) the environmental policy, objectives and targets,
b) description of the scope of the environmental management system,
c) description of the main elements of the environmental management system and their interaction, and
reference to related documents,
d) documents, including records, required by this International Standard, and
e) documents, including records, determined by the organization to be necessary to ensure the effective
planning, operation and control of processes that relate to its significant environmen
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