CEN/CLC Guide 22:2018

SLOVENSKI STANDARD
01-marec-2018
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Guide on the organizational structure and processes for the assessment of the
membership criteria of CEN and CENELEC
Leitfaden für die organisatorische Struktur und den Prozess für die Bewertung der
Mitgliedskriterien von CEN und CENELEC
Ta slovenski standard je istoveten z: CEN/CLC Guide 22:2018
ICS:
01.120 Standardizacija. Splošna Standardization. General
pravila rules
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

CEN-CENELEC
GUIDE
Guide on the organizational
structure and processes for the
assessment of the membership
criteria of CEN and CENELEC
Edition 4, 2018-01
(Supersedes CEN-CENELEC Guide 22:2015)

CEN and CENELEC decided to adopt this CEN-CENELEC Guide 22 through CENELEC/AG Decision
AG58/C02 and CEN/AG Resolution 30/2017 both taken by correspondence on 2017-09-05.

CEN-CENELEC Guide 22:2018 (E)
European Committee for Standardization
Tel: +32 2 550 08 11
Fax: +32 2 550 08 19
European Committee for Electrotechnical Standardization
Tel: +32 2 550 08 11
Fax: +32 2 550 08 19
Rue de la Science 23
1040 Brussels – Belgium
www.cen.eu
www.cenelec.eu
www.cencenelec.eu
CEN-CENELEC Guide 22:2018(E)
Contents Page
1 Scope . 4
2 Governance process . 4
3 Membership Relations and Monitoring Committee (MRMC) . 4
3.1 Mandate . 4
3.2 Composition . 5
3.3 Decisions . 5
3.4 Management . 5
3.5 CCMC support . 6
4 The assessment options . 6
4.1 General . 6
4.2 Self-assessment exercise combined with EN ISO 9001 certification . 6
4.3 Peer assessment exercise . 8
5 Conformity and non-conformities . 11
5.1 Degree of conformities . 11
5.2 Escalation process in case of non-conformities . 11
6 Processing of requests from CEN and/or CENELEC Members who change legal status . 14
7 Processing of applications for membership to CEN and CENELEC . 14
Annex A  Summary of the organizational model . 16
Annex B Tips for internal assessors on how to get the most from the self-assessment combined with
EN ISO 9001 certification . 17
Annex C Checklist to be used by the assessors during their assessment of the criteria for membership

..................................................................................................................................................... 19
Annex D Template Member’s Assessment Report (peer or self in combination with EN ISO 9001) . 44
Annex E  Template MRMC Chair Assessment Report . 54
Annex F Procedure: “Members’ assessments exercise on membership criteria of CEN and CENELEC”

..................................................................................................................................................... 58

CEN-CENELEC Guide 22:2018 (E)
1 Scope
This Guide complements, and should be read in conjunction with, the membership criteria of CEN and
CENELEC included in CEN-CENELEC Internal Regulations Part 1 (IR1), Part 1D).
This Guide supersedes CEN-CENELEC Guide 22:2015 in line with the decisions of the CEN and
CENELEC General Assemblies taken in June 2017 to review the organizational structure and
processes for the assessment of the membership criteria of CEN and CENELEC.
This Guide aims to illustrate the organizational model implementing the management of the exercises
of peer assessment or self-assessment combined with EN ISO 9001 certification of the membership
criteria laid down in IR1, Part 1D, as well as their reports and follow-up of actions.
The agreed organizational model aims at building trust and accountability of the CEN-CENELEC
system, while ensuring efficient and effective management. Indeed, the implementation of such an
assessment system replies to the ambitious goal of “excellence” embedded in the provisions of the
membership criteria.
The assessment exercises are handled under the supervision of a recognized super partes body, and
independent Chair and by competent assessors, be they independent from the member assessed
(e.g. in case of peer assessment) or within the same member (self-assessment combined with
EN ISO 9001 certification).
The blend of competence and independence of judgment of the Chair and assessors and the effective
and efficient processes of follow-up actions will ensure the integrity of the CEN-CENELEC
assessment system and the recognition of those CEN and CENELEC stakeholders closely linked to,
and benefiting from, standardization.
2 Governance process
The two approved models of “Self-assessment exercise integrated with the EN ISO 9001 certification”
and “Peer assessment exercise” are built around the following organizational principles:
— the Presidential Committee leads the process, in full collaboration with the CEN and CENELEC
General Assemblies (AGs);
— the Membership Relations and Monitoring Committee (MRMC) manages the process including
assessment activities, reporting and follow-up actions with the members;
— a channel of reporting from the MRMC to the AGs through the Presidential Committee to raise
awareness of good practices;
— a standing team of peer assessors or members’ internal to support the assessment process.
3 Membership Relations and Monitoring Committee (MRMC)
3.1 Mandate
The MRMC is the core of the system.
The MRMC is mandated by the CEN and CENELEC General Assemblies to:
a) manage the CEN-CENELEC assessment system and ensure the overall quality, coherence and
fairness of the self-assessment combined with EN ISO 9001 certification or Peer assessment
reporting;
CEN-CENELEC Guide 22:2018(E)
b) ensure a smooth and effective management of a coherent self-assessment combined with
EN ISO 9001 or Peer assessment approach through appropriate processes, preparation and
maintenance of the necessary documents and templates, as well as selection and training of
qualified assessors;
c) seek continuous improvement on the definitions of the criteria for membership based on the
experience acquired;
d) ensure the effective follow-up of the outcomes of the reports on the assessments made and
coordinate and disseminate good practices to the CEN-CENELEC members with a view to
facilitating the exchange of information among the members through appropriate mechanisms;
e) coordinate the assessment process of those organizations applying for membership in CEN and
CENELEC;
f) coordinate the assessment process in case of change of legal status of a member of CEN and/or
CENELEC.
The MRMC reports to the Presidential Committee and, at least once a year, to the General Assembly.
The MRMC’s main tasks, in accordance with the above mandate, are further detailed in its Terms of
Reference (ToR) as approved by the CEN and CENELEC General Assemblies in October 2012
(CEN/AG Resolutions 31 and 32/2012 and CLC/AG53_CCMC_12_211/2012_RV).
3.2 Composition
The composition of MRMC is as follows:
— the Chair;
— two members appointed by CEN;
— two members appointed by CENELEC;
— the CEN-CENELEC Director General;
The Chair, who is an impartial person trusted by the whole community, is appointed by the CEN and
CENELEC General Assemblies for a 4-year term and receives some financial compensation for the
time he/she devotes to this activity.
The other members of the Committee are appointed by the respective CEN and CENELEC Governing
Bodies following a call for nomination. They are appointed for a 3-year term and re-eligible for an
additional term of 3 years. They divest themselves from any representation of specific interests of the
organization that nominated them.
The Director General attends the Committee meetings as an observer with an advisory role.
3.3 Decisions
The Committee decides by consensus. The Chair, the CEN and the CENELEC nominated members
take decisions. The ToR specifies those cases of abstention from voting when, for instance, the
MRMC’s decisions concern the national organization from which the representative comes from.
3.4 Management
The MRMC works mainly by electronic means, holding online meetings as appropriate, but at least
once a year holds a physical meeting.
CEN-CENELEC Guide 22:2018 (E)
The working language of the Committee is English.
The MRMC Chair and members shall abide to specific confidentiality rules in order to ensure that the
information in the assessment reports of CEN and CENELEC members is managed with due care
within the MRMC.
3.5 CCMC support
CCMC appoints a member of its staff to be in charge of ensuring the secretariat and the administration
of the MRMC’s work (meetings and flow of information) and assisting the Chair in specifically identified
tasks related to the preparation and follow-up of MRMC meetings.
4 The assessment options
4.1 General
This clause describes the two identified options of assessment approved by the CEN and CENELEC
General Assemblies with their distinctions underlined whenever necessary.
4.2 Self-assessment exercise combined with EN ISO 9001 certification
4.2.1 General and time cycle of the assessment report
Under this option, each CEN-CENELEC member organizes and conducts its self-assessment
combined with EN ISO 9001 certification and reports its findings to the MRMC. The time cycle of the
assessment Report is 3 years.
The following specific elements should be taken into account.
4.2.2 Certification EN ISO 9001
Members having chosen this option shall have a quality management system in place, which is
EN ISO 9001 certified at their own cost, in addition, the following applies:
— Membership requirements shall be covered by the QMS system of the member;
— The member shall provide information to the external auditor about the scope and membership
requirements as outlined in the relevant documents before completing the EN ISO 9001 audit;
— The assessment report and action plan for dealing with non-conformities to the membership
criteria shall be agreed between the management and the external auditor before it is sent to
MRMC;
— An annual monitoring during the internal audits within the exercise of EN ISO 9001 certification
should be carried out by the internal assessor to ensure ongoing compliance.
It is the member’s responsibility to decide the most convenient organizational modalities regarding the
involvement of the external auditor in the assessment of the membership criteria.
4.2.3 Internal assessors' team
The members nominate their own internal team of assessors in line with the practices of the quality
management system in place. Please also refer to Annexes B and F.
CEN-CENELEC Guide 22:2018(E)
4.2.4 Membership Relations and Monitoring Committee
The MRMC is called to:
— agree on the yearly calendar of self-assessment combined with EN ISO 9001 certification
exercises to be held by the concerned members;
— monitor the execution of the scheduled self-assessment combined with EN ISO 9001 certification;
— receive, accept and handle the reports produced by the members;
— benchmark the result of reports with a view to defining some good practices.
4.2.5 Main implementation steps of the self-assessment exercise combined with EN ISO 9001
certification and follow-up
a) Review and assessment by the CEN or CENELEC member’s internal assessors
The CEN or CENELEC member’s internal assessor(s) are expected to fully understand the
relevant documents. If needed, they can request at any time additional information and
clarification from the MRMC on matters related to the handling of the self-assessment and on the
organization of this exercise.
b) Final Report and feedback
The member sends the final report produced by its internal assessors to the MRMC, which will
accept it following the review and recommendation of the Chair. The Committee handles the
report with due confidentiality.
Where relevant in case of non-conformities, the MRMC provides specific recommendations and
feedback to the member on possible improvements (see Clause 5), and may also indicate good
practices from other members. The MRMC may also facilitate the exchange of information on
good practices by inviting the member to contact o
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