EN 9137:2012

SLOVENSKI STANDARD
01-maj-2012
Sistemi vodenja kakovosti - Napotki za uporabo AQAP 2110 v standardu EN 9100
Sistem vodenja kakovosti
Quality management systems - Guidance for the Application of AQAP 2110 within an EN
9100 Quality Management System
Qualitätsmanagementsystems - Anleitung für die Anwendung von AQAP 2110 in einem
EN 9100 Qualitätsmanagementsysteme
Systèmes de management de la qualité - Guide pour l’application de l’AQAP 2110 dans
un Système de Management de la Qualité EN 9100
Ta slovenski standard je istoveten z: EN 9137:2012
ICS:
03.120.10 Vodenje in zagotavljanje Quality management and
kakovosti quality assurance
49.020 Letala in vesoljska vozila na Aircraft and space vehicles in
splošno general
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD
EN 9137
NORME EUROPÉENNE
EUROPÄISCHE NORM
February 2012
ICS 03.120.10
English Version
Quality management systems - Guidance for the Application of
AQAP 2110 within an EN 9100 Quality Management System
Systèmes de management de la qualité - Guide pour Qualitätsmanagementsysteme - Anleitung für die
l'application de l'AQAP 2110 dans un Système de Anwendung von AQAP 2110 in einem EN 9100
Management de la Qualité EN 9100 Qualitätsmanagementsystem
This European Standard was approved by CEN on 26 June 2011.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same
status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.

EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2012 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 9137:2012: E
worldwide for CEN national Members.

Contents Page
Foreword .3
1 Scope .4
2 Normative references .4
3 General guidance .4
4 Detailed guidance .5

Foreword
This document (EN 9137:2012) has been prepared by the Aerospace and Defence Industries Association of
Europe - Standardization (ASD-STAN).
After enquiries and votes carried out in accordance with the rules of this Association, this Standard has
received the approval of the National Associations and the Official Services of the member countries of ASD,
prior to its presentation to CEN.
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by August 2012, and conflicting national standards shall be withdrawn at
the latest by August 2012.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
Industry has established the International Aerospace Quality Group (IAQG), with representatives from
companies in the Americas, Asia/Pacific, and Europe, to implement initiatives that make significant
improvements in quality and reductions in cost throughout the value stream.
This standard has been developed under the auspices of the IAQG Defence Relationship Growth Strategy
Stream and in collaboration with the North Atlantic Treaty Organization (NATO) AC/327, Working Group 2
(WG2) to provide guidance on how the requirements of AQAP 2110 and EN 9100 can be fulfilled by one
common Quality Management System. This guidance document has been prepared jointly by the IAQG and
NATO, and the content of this standard is identical to AQAP 2009 Annex F from this point onwards.
This is the initial release of this standard. This standard is intended to provide guidance and assist an
organization in the use and understanding of the relationship between AQAP 2110 and EN 9100.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, Switzerland, Turkey and the United Kingdom.
1 Scope
1.1 This European Standard has been prepared and issued to provide information and guidance on the
application of AQAP 2110 when the Supplier adheres to the provisions of EN 9100. This document is
published as AQAP 2009 Annex F and EN 9137. It was jointly developed by NATO and industry
representatives for use by NATO and industry to facilitate the use and understanding of the relationship
between the AQAP 2110 and EN 9100.
1.2 It aims to contribute to commonality of interpretation of the AQAP 2110 requirements by the Acquirer
and their EN 9100 Supplier.
1.3 Its content has no legal or contractual status nor does it supersede, add to, or cancel any of the
AQAP 2110 or EN 9100 requirements.
1.4 Because of the multiplicity of conditions that can exist (dependent on such factors as the type of work or
process, the devices used, and the skill of personnel involved), this guidance should not be considered as
all-encompassing nor should it be considered as imposing specific means or methods for meeting contract
requirements. Stakeholders should be aware that other means or methods could be used to meet these
requirements.
1.5 Users of this guidance should keep in mind that the requirements of AQAP 2110 are mandatory, as
cited in the contract, on Suppliers and Sub-suppliers.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
EN 9100, Quality Management Systems — Requirements for Aviation, Space and Defence Organizations
AQAP 2009 Edition 3, NATO Guidance on the Use of the AQAP 2000 Series
AQAP 2070 Edition 2, NATO Mutual Government Quality Assurance (GQA) Process
AQAP 2110 Edition 3, NATO Quality Assurance Requirements for Design, Development and Production
AQAP 2120 Edition 3, NATO Quality Assurance Requirements for Production
AQAP 2130 Edition 3, NATO Quality Assurance Requirements for Inspection and Test
ISO 9001:2008, Quality management systems — Requirements
ISO 10012:2003, Measurement management systems — Requirements for measurement processes and
measuring equipment
3 General guidance
3.1 In an EN 9100 certificated organization, the entire content of both standards is within the purview of
Government Quality Assurance (GQA).
3.2 When reviewing the two documents (i.e. AQAP 2110, EN 9100) it is helpful to note the differences in
wording used to describe the stakeholders. The following equivalence (see Table 1) is offered as a workable
translation. The contract will normally define the points of contact, outlining their role and authority.
Table 1 — AQAP 2110 and EN 9100 stakeholder terms
AQAP 2110 EN 9100
Acquirer Customer, only if it is the Acquiring government.
Government Quality Assurance Representative A Customer’s Quality Representative.
(GQAR)
Supplier Organization with a direct contract with the
government.
Sub-supplier Supplier or Organization without a direct
contract with the government.
3.3 EN 9100 is complementary (not alternative) to contractual and applicable law and regulatory
requirements. It includes ISO 9001:2008 Quality Management System (QMS) requirements and specifies
additional requirements for a quality management system for the aviation, space and defence industries.
3.4 The common ISO 9001:2008 baseline inherently makes EN 9100 and AQAP 2110 appear almost
identical. However, four features differentiate the two documents:
a) AQAP 2110 defines contractual requirements; while EN 9100 defines organizational provisions to be
addressed within the scope of certification;
b) AQAP 2110 reflects the agreement between NATO members to contract using the mandatory QMS
clauses that enables reciprocal GQA; while industry conformance to EN 9100 is voluntary;
c) The additions to ISO 9001:2008 of both documents add higher level quality management functions.
AQAP 2110 also includes additional requirements related to communication and GQAR access to
contract pertinent facilities, information and processes;
d) EN 9100 can be tailored by exclusions, according to the scope of the QMS; whereas AQAP 2110 is
pre-tailored into AQAP 2120 and AQAP 2130.
3.5 It is acceptable for a Supplier to offer a QMS that complies with the provisions of EN 9100 as a
satisfactory response to the QMS requirements of AQAP 2110, under two conditions:
a) The Supplier formally states that, “All EN 9100 requirements applicable to the organization are applicable
to this contract”;
b) The Supplier formally states that, “No exclusions to EN 9100 taken by the organization shall in any way
diminish, alter, or relieve the AQAP 2110 requirements of this contract”;
These formal statements could be made in tender documentation, the contract, or the Quality Plan (QP) and
should always be brought to the attention of the GQAR.
4 Detailed guidance
Detailed guidance is provided only where there is either the need for clarification or the potential for conflict or
misunderstanding exists. Each paragraph and sub-paragraph of the standards (i.e., EN 9100, AQAP 2110)
are listed below in Table 2 – EN 9100 and AQAP 2110 Detailed harmonization guidance. Where either
standard contains additional requirements or notes to the base standard (i.e. ISO 9001:2008), the clause
heading text is bolded.
Table 2 — EN 9100 and AQAP 2110 detailed harmonization guidance
EN 9100 CLAUSE AQAP 2110 CLAUSE DETAILED HARMONIZATION GUIDANCE
4.Quality management 4.0 Quality management
system system
4.1 General Requirements 4.1 General requirements The Acquirer has chosen the Supplier based in part, on their
EN 9100 QMS.
With respect to the NATO specific requirements:
EN 9100 highlights the need to include customer and
applicable statutory and regulatory requirements in the scope
of the QMS in addition to the ISO 9001:2008 provisions
relating to the product (see 7.2.1).
The Acquirer and/or GQAR have the right to review and
verify that the QMS meets the certification and contractual
requirements. Where objective evidence of non-compliance
is presented, the Supplier is obliged to take corrective action.
If corrective action is not taken or is shown to be persistently
ineffective then ultimately the QMS might be rejected, but
this is neither a desired or common outcome.
Sharing details of EN 9100 certification results from the
Online Aerospace Supplier Information System (OASIS) and
audit reports provides ongoing evidence of how the system is
meeting the certification requirements and may reduce the
need for the Acquirer/GQAR to conduct additional audits.
4.2 Documentation 4.2 Documentation
Requirements requirements
4.2.1 General 4.2.1 General
4.2.2 Quality Manual 4.2.2 Quality manual In EN 9100 exclusions can be made based on the processes
within the organization. Such exclusions are permissible as
long as they match the tailoring criteria of the AQAP series
as shown in AQAP 2009 Figure 2.
With reference to AQAP 2110 subclause 5.4 it is permissible
to detail any interpretational clarifications or specific
application of AQAP requirements in the QP.
4.2.3 Control of Documents 4.2.3 Control of documents
4.2.4 Control of Records 4.2.4 Control of records
5.Management responsibility 5.0 Management
responsibility
5.1 Management 5.1 Management
Commitment commitment
5.2 Customer Focus 5.2 Customer focus
5.3 Quality Policy 5.3 Quality policy
EN 9100 CLAUSE AQAP 2110 CLAUSE DETAILED HARMONIZATION GUIDANCE
5.4 Planning 5.4 Planning Both EN 9100 and AQAP 2110 require planning for quality to
be undertaken and recorded, describing how the product will
be realized (reference to 7.1). AQAP 2110 requires a contract
specific QP be documented and provided to the Acquirer so
that it may be reviewed against the contractual requirements.
The QP describes the application of the QMS to fulfill the
contract requirements; describing what the Supplier will
actually do (e.g. what requirements apply or how they are
interpreted).
To be compliant, QPs should address subclause 5.4 of
AQAP 2110 and subclause 7.1 of both standards. QPs
should be developed in conjunction with other project related
planning (ref
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