ISO/PC 335 - Guidelines for organizations to increase consumer understanding of online terms and conditions
Specification of guidance to the providers of goods, services and digital content on the clear design and presentation of online terms and conditions to maximise consumer understanding and reduce detriment.
Lignes directrices destinées aux organismes pour accroître la compréhension par les clients des conditions générales en ligne
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ISO/PC 335 is a Project Committee within the International Organization for Standardization (ISO). It is named "Guidelines for organizations to increase consumer understanding of online terms and conditions" and is responsible for: Specification of guidance to the providers of goods, services and digital content on the clear design and presentation of online terms and conditions to maximise consumer understanding and reduce detriment. This committee has published 1 standards.
ISO/PC 335 develops ISO standards in the area of Information technology. The scope of work includes: Specification of guidance to the providers of goods, services and digital content on the clear design and presentation of online terms and conditions to maximise consumer understanding and reduce detriment. Currently, there are 1 published standards from this project committee.
The International Organization for Standardization (ISO) is an independent, non-governmental international organization that develops and publishes international standards. Founded in 1947 and headquartered in Geneva, Switzerland, ISO brings together experts from 170+ member countries to share knowledge and develop voluntary, consensus-based standards that support innovation and provide solutions to global challenges.
A Project Committee in ISO is a specialized group responsible for developing standards or technical work within a defined scope. These bodies bring together international experts to create consensus-based standards that support global trade, safety, and interoperability.
This document gives guidance to organizations on creating clear, accessible, fair and easy-to-understand online terms and conditions (T&Cs). This document is applicable to drafting business-to-consumer online T&Cs, including websites facilitating consumer-to-consumer sales, such as online auction sites. It does not apply to consumer-to-consumer and business-to-business online T&Cs.
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