ISO 27470:2011
(Main)Aircraft ground equipment - Upper deck catering vehicle - Functional requirements
Aircraft ground equipment - Upper deck catering vehicle - Functional requirements
ISO 27470:2011 specifies the minimum functional, performance and safety requirements for a catering vehicle capable of transporting and loading/unloading in-flight service (catering) equipment and supplies into or from the upper deck of very large capacity aircraft, as well as the main deck of these or other aircraft types. The intent of ISO 27470:2011 is not to specify equipment design, but rather to define minimum functional and performance requirements and highlight those criteria which are known to be essential to an efficient and safe operation on civil transport aircraft in the environment of international airports. ISO 27470:2011 specifies the worldwide requirements recognized by aircraft and vehicle manufacturers as well as airlines and catering agencies. In addition, it shall be applied with due reference to the national governmental regulations of the country where the vehicle is to be operated. The main though not exclusive areas in which such national regulations may apply are: a) general requirements applicable to road vehicles; b) sanitary requirements regarding design, cleaning and disinfection of vehicles used to carry food for human consumption; c) stability and other safety requirements applicable to elevating equipment carrying personnel in the elevated position. Nothing in ISO 27470:2011, however, shall be deemed to supersede any locally applicable law or regulation, unless a specific exemption has been obtained for this purpose from the appropriate Authority. Certain requirements of ISO 27470:2011 are specifically dictated by overwing access to doors of certain aircraft types, and may not apply to other aircraft types. However, the intent of ISO 27470:2011 is that any upper deck catering vehicle shall be capable of safely handling this specific situation.
Matériel au sol pour aéronefs — Camion commissariat de pont supérieur — Exigences fonctionnelles
General Information
- Status
- Published
- Publication Date
- 22-Feb-2011
- Technical Committee
- ISO/TC 20/SC 9 - Air cargo and ground equipment
- Drafting Committee
- ISO/TC 20/SC 9 - Air cargo and ground equipment
- Current Stage
- 9093 - International Standard confirmed
- Start Date
- 06-May-2022
- Completion Date
- 13-Dec-2025
Overview
ISO 27470:2011 - Aircraft ground equipment - Upper deck catering vehicle - Functional requirements defines the minimum functional, performance and safety requirements for catering vehicles that service the upper deck of very large capacity aircraft and the main deck of other aircraft. The standard focuses on operational criteria (not detailed design) to ensure safe, efficient handling of in‑flight service equipment and supplies at international airports while recognizing applicable national regulations.
Key Topics and Technical Requirements
ISO 27470:2011 addresses practical, measurable requirements including:
Scope & intent
- Defines minimum functional and performance requirements; identifies safety and operational criteria.
- Does not supersede local laws - national vehicle, sanitary and elevating-equipment rules still apply.
Structure and dimensions
- Vehicle built on a standard automotive chassis; overall lowered height ≤ 4.00 m to suit airport infrastructure.
- Van body usable internal width ≈ 2.30 m and clear internal height ≥ 1.90 m.
- Van capacity: minimum volume for 36 full‑size catering trolleys (762 × 305 mm plan view).
Load & floor performance
- Van floor must withstand fully loaded trolley complements (trolleys up to 80 kg each) with minimal deflection and no permanent deformation.
- Anti‑slip floor, drainage and sanitary, non‑absorbent interior linings compatible with cleaning/disinfection.
Front platform & interface
- Elevating, fully enclosed van body able to reach 2.54 m to 8.40 m above ground.
- Front platform level with van floor; movable sections (telescoping/folding) to provide overwing access and main‑deck compatibility.
- Platform load limits, deflection criteria, soft rubber aircraft contact bumpers, and minimum illumination for night/poor visibility (platform area ≥ 200 lx).
Stability & stabilizers
- Minimum of four stabilizers; stability to meet ISO 11995 objectives in both empty and loaded conditions.
- Interlocks to prevent driving or elevating unless safe stabilizer/van positions are achieved; fail‑safe prevention of uncontrolled lowering.
Visibility, controls & safety
- Driver must have an unobstructed upward line of sight during final positioning.
- Upper control panel, operator positions, guardrails, and fall prevention measures specified.
Applications and Users
This standard is used by:
- Manufacturers of aircraft ground equipment and upper deck catering vehicles for requirement specs.
- Airlines, in‑flight caterers and ground handling companies to specify procurement and operational safety.
- Airport authorities and regulatory bodies to align equipment to international functional expectations.
- Design engineers and safety auditors assessing vehicle conformity and operational suitability for very large aircraft.
Related Standards
- ISO 6966-1, ISO 6966-2 (basic aircraft ground equipment requirements)
- ISO 10841 (catering vehicle functional requirements)
- ISO 11995 (stability requirements for loading and servicing equipment)
- ISO 7000, ISO 11532 (graphical symbols and markings)
Keywords: ISO 27470:2011, upper deck catering vehicle, aircraft ground equipment, functional requirements, catering vehicle safety, airport operations, airline catering.
Frequently Asked Questions
ISO 27470:2011 is a standard published by the International Organization for Standardization (ISO). Its full title is "Aircraft ground equipment - Upper deck catering vehicle - Functional requirements". This standard covers: ISO 27470:2011 specifies the minimum functional, performance and safety requirements for a catering vehicle capable of transporting and loading/unloading in-flight service (catering) equipment and supplies into or from the upper deck of very large capacity aircraft, as well as the main deck of these or other aircraft types. The intent of ISO 27470:2011 is not to specify equipment design, but rather to define minimum functional and performance requirements and highlight those criteria which are known to be essential to an efficient and safe operation on civil transport aircraft in the environment of international airports. ISO 27470:2011 specifies the worldwide requirements recognized by aircraft and vehicle manufacturers as well as airlines and catering agencies. In addition, it shall be applied with due reference to the national governmental regulations of the country where the vehicle is to be operated. The main though not exclusive areas in which such national regulations may apply are: a) general requirements applicable to road vehicles; b) sanitary requirements regarding design, cleaning and disinfection of vehicles used to carry food for human consumption; c) stability and other safety requirements applicable to elevating equipment carrying personnel in the elevated position. Nothing in ISO 27470:2011, however, shall be deemed to supersede any locally applicable law or regulation, unless a specific exemption has been obtained for this purpose from the appropriate Authority. Certain requirements of ISO 27470:2011 are specifically dictated by overwing access to doors of certain aircraft types, and may not apply to other aircraft types. However, the intent of ISO 27470:2011 is that any upper deck catering vehicle shall be capable of safely handling this specific situation.
ISO 27470:2011 specifies the minimum functional, performance and safety requirements for a catering vehicle capable of transporting and loading/unloading in-flight service (catering) equipment and supplies into or from the upper deck of very large capacity aircraft, as well as the main deck of these or other aircraft types. The intent of ISO 27470:2011 is not to specify equipment design, but rather to define minimum functional and performance requirements and highlight those criteria which are known to be essential to an efficient and safe operation on civil transport aircraft in the environment of international airports. ISO 27470:2011 specifies the worldwide requirements recognized by aircraft and vehicle manufacturers as well as airlines and catering agencies. In addition, it shall be applied with due reference to the national governmental regulations of the country where the vehicle is to be operated. The main though not exclusive areas in which such national regulations may apply are: a) general requirements applicable to road vehicles; b) sanitary requirements regarding design, cleaning and disinfection of vehicles used to carry food for human consumption; c) stability and other safety requirements applicable to elevating equipment carrying personnel in the elevated position. Nothing in ISO 27470:2011, however, shall be deemed to supersede any locally applicable law or regulation, unless a specific exemption has been obtained for this purpose from the appropriate Authority. Certain requirements of ISO 27470:2011 are specifically dictated by overwing access to doors of certain aircraft types, and may not apply to other aircraft types. However, the intent of ISO 27470:2011 is that any upper deck catering vehicle shall be capable of safely handling this specific situation.
ISO 27470:2011 is classified under the following ICS (International Classification for Standards) categories: 49.100 - Ground service and maintenance equipment. The ICS classification helps identify the subject area and facilitates finding related standards.
ISO 27470:2011 is available in PDF format for immediate download after purchase. The document can be added to your cart and obtained through the secure checkout process. Digital delivery ensures instant access to the complete standard document.
Standards Content (Sample)
INTERNATIONAL ISO
STANDARD 27470
First edition
2011-03-01
Aircraft ground equipment — Upper deck
catering vehicle — Functional
requirements
Matériel au sol pour aéronefs — Camion commissariat de pont
supérieur — Exigences fonctionnelles
Reference number
©
ISO 2011
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© ISO 2011
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ii © ISO 2011 – All rights reserved
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the
International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO 27470 was prepared by Technical Committee ISO/TC 20, Aircraft and space vehicles, Subcommittee
SC 9, Air cargo and ground equipment.
Introduction
This International Standard specifies the minimum functional, performance and safety requirements to be
taken into account by manufacturers for the design of catering vehicles intended to service the upper deck of
very large capacity aircraft. It identifies the various concerns to be taken into consideration to ensure vehicle
safety for operators and aircraft.
Throughout this International Standard, the minimum essential criteria are identified by use of the key word
“shall”. Recommended criteria are identified by use of the key word “should” and, while not mandatory, are
considered to be of primary importance in providing safe, economical and usable aircraft catering vehicles.
Deviation from recommended criteria should only occur after careful consideration and thorough service
evaluation have shown alternate methods to provide an equivalent level of safety.
iv © ISO 2011 – All rights reserved
INTERNATIONAL STANDARD ISO 27470:2011(E)
Aircraft ground equipment — Upper deck catering vehicle —
Functional requirements
1 Scope
1.1 This International Standard specifies the minimum functional, performance and safety requirements for
a catering vehicle capable of transporting and loading/unloading in-flight service (catering) equipment and
supplies into or from the upper deck of very large capacity aircraft, as well as the main deck of these or other
aircraft types.
1.2 The intent of this International Standard is not to specify equipment design, but rather to define
minimum functional and performance requirements and highlight those criteria which are known to be
essential to an efficient and safe operation on civil transport aircraft in the environment of international airports.
1.3 This International Standard specifies the worldwide requirements recognized by aircraft and vehicle
manufacturers as well as airlines and catering agencies. In addition, it shall be applied with due reference to
the national governmental regulations of the country where the vehicle is to be operated. The main though not
exclusive areas in which such national regulations may apply are:
⎯ general requirements applicable to road vehicles;
⎯ sanitary requirements regarding design, cleaning and disinfection of vehicles used to carry food for
human consumption;
⎯ stability and other safety requirements applicable to elevating equipment carrying personnel in the
elevated position.
Nothing in this International Standard, however, shall be deemed to supersede any locally applicable law or
regulation, unless a specific exemption has been obtained for this purpose from the appropriate Authority.
1.4 Certain requirements of this International Standard are specifically dictated by overwing access to doors
of certain aircraft types, and may not apply to other aircraft types. However, the intent of this International
Standard is that any upper deck catering vehicle shall be capable of safely handling this specific situation.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
ISO 6966-1, Aircraft ground equipment — Basic requirements — Part 1: General design requirements
ISO 6966-2, Aircraft ground equipment — Basic requirements — Part 2: Safety requirements
ISO 7000, Graphical symbols for use on equipment — Index and synopsis
ISO 10841, Aircraft — Catering vehicle for large capacity aircraft — Functional requirements
ISO 11532, Aircraft ground equipment — Graphical symbols
ISO 11995, Aircraft — Stability requirements for loading and servicing equipment
3 Structure and overall dimensions
3.1 General
3.1.1 The vehicle shall be constructed on a standard automotive chassis of appropriate gross weight rating.
3.1.2 The vehicle's design, construction, equipment and operating rules shall meet all applicable
requirements of ISO 6966-1. In addition, the vehicle shall be capable of operating at aircraft main deck, and
accordingly meet all applicable requirements of ISO 10841.
3.1.3 The vehicle's dimensions, laden weight and other characteristics shall satisfy all the applicable
government regulations for vehicles to be used on public roadways.
3.1.4 The vehicle shall be equipped with a fully enclosed elevating van body with a front platform, capable
of reaching heights between 2,54 m (100 in) and 8,40 m (330 in) above the ground.
3.1.5 The allowable load capacity in the elevating van body should be no less than 3 500 kg (7 700 lb). A
4 500 kg (10 000 lb) load capacity is recommended, consistent with the number of standard trolleys
(see 3.3.1) required.
3.1.6 The vehicle's driver shall have maximum unobstructed view of the platform and aircraft interface or
potential interference areas (e.g. engines, wing) under all operating conditions. Particularly, for final
positioning to the aircraft at walking speed, the driver's position while at the steering wheel shall provide a free
upward line of sight towards these critical areas. This visibility field may be achieved through appropriate
window section(s), equipped with wiper and defrosting, in the cab's roof, and either:
a) the front platform in its fully retracted position leaving the visibility field unobstructed; or
b) the front platform being raised enough during final positioning to leave the visibility field unobstructed.
3.2 Overall dimensions
3.2.1 The overall height of the vehicle in the fully lowered position shall not exceed 4,00 m (157 in), in order
to be compatible with standard airport infrastructure.
3.2.2 The van floor's height in the fully lowered position should not exceed 1,62 m (64 in) for docking.
3.2.3 The overall width of the vehicle in a driving condition (with stabilizers retracted) should meet locally
applicable governmental regulations.
3.2.4 The overall plan view dimensions of the vehicle shall be kept to a minimum, consistent with intended
payload (see 3.3.1). In order to facilitate main deck use on aircraft other than very large capacity ones, it is
recommended that the vehicle's overall length should preferably not exceed 12,20 m (40 ft).
3.2.5 The vehicle's overall swept turning radius shall be kept to a minimum, and should preferably not
exceed 12,20 m (40 ft).
3.3 Van body
3.3.1 The van body shall be designed to handle, transport and secure standard catering trolleys of
762 mm × 305 mm (30 in × 12 in) plan view size, or corresponding half-size units. The volume capacity of the
van body shall be a minimum of 36 full-size trolleys.
3.3.2 The usable internal width of the van should be no less than 2,30 m (91 in).
3.3.3 The minimum clear height at any point within the van body with doors open or closed shall be
1,90 m (75 in).
2 © ISO 2011 – All rights reserved
3.3.4 The interior of the van body shall be fully lined with a smooth, non-moisture-absorbent, non-toxic
material, sanitarily approved for use in vehicles carrying food for human consumption. In addition:
a) the lining material shall be compatible with repeated cleaning with strong detergents and disinfecting
agents, as well as suitable for repeated water pressure cleaning and/or steam cleaning;
b) any joints or appurtenances inside the van body shall be flush, rounded, sloped or otherwise protected to
prevent any accumulation of dirt or rubbish and facilitate comprehensive cleaning.
3.3.5 The floor shall repeatedly withstand a full complement of catering trolleys weighing up to
80 kg (175 lb) each on four 50 mm (2 in) diameter and 25 mm (1 in) width castered wheels located
750 mm × 250 mm (30 in × 10 in) apart from each other, without deflecting more than 6 mm (0,25 in). No
permanent deformation is allowable.
3.3.6 In addition, the floor shall:
a) be smooth and free from any joint or recess allowing accumulation of dirt or rubbish, and meet the
cleaning requirements in 3.3.4;
b) provide an anti-slip surface throughout its whole area;
c) provide drainage to cater for elimination of any spilled fluids.
3.3.7 Both of the van body's internal sidewalls shall be equipped with:
a) protective devices to avoid deterioration by impact from fully loaded catering trolleys as defined in 3.3.5;
b) quick-fastening restraint devices capable of ensuring proper restraint of a full complement of catering
trolleys under normal over the road horizontal and vertical accelerations.
3.3.8 The van body shall be equipped with two doors at the forward and rear ends, with a minimum usable
width of 0,80 m (32 in) and a minimum clear height of 1,90 m (75 in) when open.
3.3.9 Lighting shall be fitted within the van body to provide a minimum illumination of 50 lx (5 ft-candle) at
any point of the floor.
3.4 Front platform
3.4.1 The vehicle shall be equipped with a front platform designed to be level with the van body floor within
the working height range specified in 3.1.4. The front platform may consist of a) fixed part(s) and b) movable
part(s), which may be telescoping, sliding, turning, folding or otherwise adapting, to provide an aircraft wing
overhanging capability and continuous staff and trolley access to any aircraft upper or main deck door. The
platform floor shall provide an anti-slip surface throughout its whole area.
3.4.2 The geometry of movable platform(s) shall be such as to adequately accommodate the safe opening
and closing of upper deck doors, but also provide a standard interface with main deck doors. Steps at
junctions between platforms shall not exceed a height of 25 mm (1,0 in), and shall include a ramp at an angle
not exceeding 15° with the horizontal plane, in order that handling of trolleys be as smooth as possible.
3.4.3 A safe operator position shall be provided on either the fixed part of the platform or the forward part of
the van body to allow direct visibility of the aircraft interface area during vehicle positioning. It shall be within
reach of the upper control panel (see 5.2) and protect the operator against risk of falling while the platform's
movable part(s) and corresponding guardrails or side panels are not yet in the extended and locked-in position.
3.4.4 In order to prevent the hazards that can result from handling heavy items high above the ground
without a safeguard, all movements of movable platforms should be powered and controlled from the upper
control panel (see 5.2).
3.4.5 In order to facilitate positioning at the interface with aircraft upper deck doors at night and under poor
visibility conditions, an adequate working light shall be provided on the platform or forward exterior face of the
van body, to provide the platform and aircraft interface area with a minimum illumination of 200 lx (18,5 ft-
candle).
3.4.6 The fixed section(s) of the front platform shall be designed to support a minimum total distribute
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