ISO/IEC TS 20071-21:2015
(Main)Information technology — User interface component accessibility — Part 21: Guidance on audio descriptions
General Information
- Abstract
ISO/IEC TS 20071-21:2015 provides recommendations for describing audiovisual content in an auditory modality for use in recorded video presentations, broadcast television, cinema, live or recorded drama, museum and art gallery exhibits, heritage tours, news, and comedies, regardless of the language and technology being used to transmit and present the recorded or live audiovisual content. NOTE 1 There are many secondary users of audio description, but the primary and intended users of audio description are blind persons or persons with low vision and their friends and family. ISO/IEC TS 20071-21:2015 provides guidance on the subjective nature of creating audio description. It also provides guidance for audio description developers (script writers, voice narrators, and organizations or groups responsible for delivering audio description) in faithfully and accurately representing audiovisual content. NOTE 2 It might not always be possible to provide an equivalent experience due to limitations in the amount of time available for audio description depending on the content being described. ISO/IEC TS 20071-21:2015 applies to describing audiovisual content and does not consider the devices or transmission mechanisms used to deliver the content or the audio description. These devices include, but are not limited to, televisions, computers, wireless devices, projection equipment, DVD and home cinema equipment and other forms of user interface technology. Therefore, this part of ISO/IEC 20071 does not consider transcoding files for the various video outputs. NOTE 3 Technical matters of transmission and distribution are covered by other International Standards (e.g. MPEG standards and other technical international standards such as IEC 62731). ISO/IEC TS 20071-21:2015 provides guidance on how to approach user preferences, available styles and flexibility in approaches to audio description. It does not apply to static images contained in electronic documents (see ISO/IEC 20071−11 for guidance on text alternatives for images). It applies to auditory presentations intended to be transmitted or delivered simultaneously to the original audiovisual content. NOTE 4 Limitations experienced by broadcasters or people in synchronous environments might be reduced online or in asynchronous environments.
- Status
- Published
- Publication Date
- 25-Nov-2015
- Technical Committee
- ISO/IEC JTC 1/SC 35 - User interfaces
- Drafting Committee
- ISO/IEC JTC 1/SC 35/WG 6 - User interfaces accessibility
- Current Stage
- 9093 - International Standard confirmed
- Start Date
- 16-Dec-2024
- Completion Date
- 29-Aug-2026
Buy Documents
ISO/IEC TS 20071-21:2015 - Information technology — User interface component accessibility — Part 21: Guidance on audio descriptions Released:11/26/2015
ISO/IEC TS 20071-21:2015 - Information technology — User interface component accessibility — Part 21: Guidance on audio descriptions/26/2015
Overview
ISO/IEC TS 20071-21:2015 - "Information technology - User interface component accessibility - Part 21: Guidance on audio descriptions" is a Technical Specification that provides practical guidance for creating effective audio description for audiovisual content. It focuses on describing visual information in an auditory modality for use in recorded video, broadcast TV, cinema, live drama, museum exhibits, heritage tours, news and comedy. The document is intended primarily to support accessibility for blind persons and people with low vision, while acknowledging many secondary users.
Key points:
- Emphasizes audio description as a content-creation process (script, narration, production), not device/transmission technology.
- Applies to live and pre-recorded audio descriptions; excludes static images in electronic documents (see Part 11).
- Recognizes practical time limitations and subjective choices when creating descriptions.
Key Topics and Technical Guidance
ISO/IEC TS 20071-21 provides structured guidance rather than prescriptive technical requirements. Major technical topics include:
- Types of audio description:
- Live audio description
- Pre-mixed descriptions
- Harmonious commentary
- Extended audio description
- Framework and process considerations:
- Narrator preparation, scripting, recording, volume control, and sound engineering
- Roles and team composition for pre-mixed audio
- Inclusion of consumers in creation and evaluation
- Script and narration guidance:
- Placement of descriptions, use of pauses, timing with original content
- Clarity, creativity, and narration styles (newsreader, commentator, first- or third-person)
- Content guidance:
- Prioritizing information with levels of importance (essential, significant, helpful, irrelevant)
- Describing sounds, logos, on-screen text, objects, colors, visual effects
- Identifying persons: names, physical appearance, race/ethnicity, gender, disabilities, age
- Guidance on relationships, setting, and descriptive verbs
Practical Applications
This TS is useful for organizations and practitioners who create or commission audio description services:
- Broadcasters and streaming services implementing accessible media
- Film and TV production houses adding audio-description tracks
- Live-event producers (theatre, museums, sports venues) providing live narration
- Script writers, voice narrators, audio engineers and accessibility teams
- Disability advocacy groups evaluating quality of audio descriptions
Benefits include improved user experience for people with vision impairment, consistent description practice across genres, and guidance to manage trade-offs when time or format constraints exist.
Related Standards
- ISO/IEC 20071-11 - Guidance for alternative text for images (static images)
- Technical standards on transmission/distribution such as MPEG standards and IEC 62731 (transcoding and delivery are out of scope for this TS)
Keywords: ISO/IEC TS 20071-21, audio description, accessibility, user interface component accessibility, blind, low vision, audio description guidance, accessible media.
Buy Documents
ISO/IEC TS 20071-21:2015 - Information technology — User interface component accessibility — Part 21: Guidance on audio descriptions Released:11/26/2015
ISO/IEC TS 20071-21:2015 - Information technology — User interface component accessibility — Part 21: Guidance on audio descriptions/26/2015
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Frequently Asked Questions
ISO/IEC TS 20071-21:2015 is a technical specification published by the International Organization for Standardization (ISO). Its full title is "Information technology — User interface component accessibility — Part 21: Guidance on audio descriptions". This standard covers: ISO/IEC TS 20071-21:2015 provides recommendations for describing audiovisual content in an auditory modality for use in recorded video presentations, broadcast television, cinema, live or recorded drama, museum and art gallery exhibits, heritage tours, news, and comedies, regardless of the language and technology being used to transmit and present the recorded or live audiovisual content. NOTE 1 There are many secondary users of audio description, but the primary and intended users of audio description are blind persons or persons with low vision and their friends and family. ISO/IEC TS 20071-21:2015 provides guidance on the subjective nature of creating audio description. It also provides guidance for audio description developers (script writers, voice narrators, and organizations or groups responsible for delivering audio description) in faithfully and accurately representing audiovisual content. NOTE 2 It might not always be possible to provide an equivalent experience due to limitations in the amount of time available for audio description depending on the content being described. ISO/IEC TS 20071-21:2015 applies to describing audiovisual content and does not consider the devices or transmission mechanisms used to deliver the content or the audio description. These devices include, but are not limited to, televisions, computers, wireless devices, projection equipment, DVD and home cinema equipment and other forms of user interface technology. Therefore, this part of ISO/IEC 20071 does not consider transcoding files for the various video outputs. NOTE 3 Technical matters of transmission and distribution are covered by other International Standards (e.g. MPEG standards and other technical international standards such as IEC 62731). ISO/IEC TS 20071-21:2015 provides guidance on how to approach user preferences, available styles and flexibility in approaches to audio description. It does not apply to static images contained in electronic documents (see ISO/IEC 20071−11 for guidance on text alternatives for images). It applies to auditory presentations intended to be transmitted or delivered simultaneously to the original audiovisual content. NOTE 4 Limitations experienced by broadcasters or people in synchronous environments might be reduced online or in asynchronous environments.
ISO/IEC TS 20071-21:2015 provides recommendations for describing audiovisual content in an auditory modality for use in recorded video presentations, broadcast television, cinema, live or recorded drama, museum and art gallery exhibits, heritage tours, news, and comedies, regardless of the language and technology being used to transmit and present the recorded or live audiovisual content. NOTE 1 There are many secondary users of audio description, but the primary and intended users of audio description are blind persons or persons with low vision and their friends and family. ISO/IEC TS 20071-21:2015 provides guidance on the subjective nature of creating audio description. It also provides guidance for audio description developers (script writers, voice narrators, and organizations or groups responsible for delivering audio description) in faithfully and accurately representing audiovisual content. NOTE 2 It might not always be possible to provide an equivalent experience due to limitations in the amount of time available for audio description depending on the content being described. ISO/IEC TS 20071-21:2015 applies to describing audiovisual content and does not consider the devices or transmission mechanisms used to deliver the content or the audio description. These devices include, but are not limited to, televisions, computers, wireless devices, projection equipment, DVD and home cinema equipment and other forms of user interface technology. Therefore, this part of ISO/IEC 20071 does not consider transcoding files for the various video outputs. NOTE 3 Technical matters of transmission and distribution are covered by other International Standards (e.g. MPEG standards and other technical international standards such as IEC 62731). ISO/IEC TS 20071-21:2015 provides guidance on how to approach user preferences, available styles and flexibility in approaches to audio description. It does not apply to static images contained in electronic documents (see ISO/IEC 20071−11 for guidance on text alternatives for images). It applies to auditory presentations intended to be transmitted or delivered simultaneously to the original audiovisual content. NOTE 4 Limitations experienced by broadcasters or people in synchronous environments might be reduced online or in asynchronous environments.
ISO/IEC TS 20071-21:2015 is classified under the following ICS (International Classification for Standards) categories: 35.240.20 - IT applications in office work. The ICS classification helps identify the subject area and facilitates finding related standards.
ISO/IEC TS 20071-21:2015 is available in PDF format for immediate download after purchase. The document can be added to your cart and obtained through the secure checkout process. Digital delivery ensures instant access to the complete standard document.
Standards Content (Sample)
TECHNICAL ISO/IEC TS
SPECIFICATION 20071-21
First edition
2015-12-15
Information technology — User
interface component accessibility —
Part 21:
Guidance on audio descriptions
Technologies de l’information — Accessibilité du composant interface
utilisateur —
Partie 21: Directives sur les descriptions audio
Reference number
©
ISO/IEC 2015
© ISO/IEC 2015, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. +41 22 749 01 11
Fax +41 22 749 09 47
copyright@iso.org
www.iso.org
ii © ISO/IEC 2015 – All rights reserved
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Terms and definitions . 1
2.1 General terms . 2
2.2 Audio-specific terms . 2
2.3 Language of presentation terms . 3
2.4 Audio description production terms . 4
3 Framework and process considerations for audio description . 5
3.1 General . 5
3.1.1 Alternate names for audio description . 5
3.1.2 Motivation for audio description and spoken subtitles . 5
3.2 Types of audio description . 5
3.2.1 Live audio description . 5
3.2.2 Pre-mixed audio description . 5
3.2.3 Harmonious commentary . 6
3.2.4 Extended audio description . 6
3.3 Creating audio description . 6
3.3.1 Narrator preparation . 6
3.3.2 Content genre and programme category . 7
3.3.3 Scripting . 7
3.3.4 Writer considerations. 7
3.3.5 Recording . 7
3.3.6 Volume . 7
3.3.7 Audio technician considerations . 8
3.3.8 Inclusion of consumers in the process of creating audio description . 8
3.3.9 Inclusion of consumers in evaluating audio description . 8
3.4 Live audio description . 8
3.4.1 Live narration considerations . 8
3.4.2 Preparing for live narration. 9
3.4.3 Narrator transitions in live audio . 9
3.5 Pre-recorded descriptions .10
3.5.1 Creation of pre-mixed audio after main production process .10
3.5.2 Audio description team for pre-mixed audio .10
3.5.3 Evaluation of pre-mixed audio .10
3.5.4 Voices for pre-mixed audio .10
3.5.5 Sound engineering for pre-mixed audio .10
4 Guidance on audio description .10
4.1 General considerations .10
4.1.1 User considerations.10
4.1.2 Consistency across technologies .11
4.1.3 Consistency within a programme and series .11
4.1.4 Placement of descriptions .11
4.1.5 Use of pauses .11
4.2 Developing audio description .11
4.2.1 Clarity in audio description .11
4.2.2 Creativity in audio description .12
4.2.3 Narrating/reading audio description script .12
4.3 Styles of narration .13
4.3.1 Newsreader style .13
4.3.2 Commentator style .13
4.3.3 First person .13
4.3.4 Third person .14
© ISO/IEC 2015 – All rights reserved iii
4.4 Levels of importance .14
4.4.1 Using importance levels .14
4.4.2 Essential information.14
4.4.3 Significant information . .14
4.4.4 Helpful information .15
4.4.5 Irrelevant information .15
4.5 General guidance on descriptions .16
4.5.1 Description of sounds .16
4.5.2 Logos/credits/titles .16
4.5.3 On-screen text .16
4.6 Guidance on identifying objects .16
4.6.1 Identifying objects .16
4.6.2 Describing colour .17
4.6.3 Describing visual effects .17
4.7 Guidance on identifying persons .17
4.7.1 Identifying characters or places by name .17
4.7.2 Physical appearance.18
4.7.3 Race/ethnic origin .19
4.7.4 Gender-related .20
4.7.5 Disabilities .20
4.7.6 Age . .21
4.8 Guidance on relationships . .22
4.8.1 General guidance on explicit content .22
4.8.2 General guidance on relationships .22
4.8.3 Establishing place/setting/time of day .22
4.8.4 Interaction between animated characters/objects and real actors .23
4.9 Guidance on parts of speech .23
4.9.1 Descriptive verbs .23
Bibliography .24
iv © ISO/IEC 2015 – All rights reserved
Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that are
members of ISO or IEC participate in the development of International Standards through technical
committees established by the respective organization to deal with particular fields of technical
activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other international
organizations, governmental and non-governmental, in liaison with ISO and IEC, also take part in the
work. In the field of information technology, ISO and IEC have established a joint technical committee,
ISO/IEC JTC 1.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for
the different types of document should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject
of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent
rights. Details of any patent rights identified during the development of the document will be in the
Introduction and/or on the ISO list of patent declarations received (see www.iso.org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation on the meaning of ISO specific terms and expressions related to conformity
assessment, as well as information about ISO’s adherence to the WTO principles in the Technical
Barriers to Trade (TBT) see the following URL: Foreword - Supplementary information
The committee responsible for this document is ISO/IEC JTC 1, Information technology, SC 35, User
interfaces.
ISO/IEC 20071 consists of the following parts, under the general title Information technology — User
interface component accessibility:
— Part 11: Guidance for alternative text for images [Technical Specification]
— Part 21: Guidance on audio description [Technical Specification]
© ISO/IEC 2015 – All rights reserved v
Introduction
This part of ISO/IEC 20071 provides audio description developers and practitioners with guidance in
creating effective content describing audiovisual material in an auditory-only modality, the style or
manner in which audio description is delivered, the audio description script and script time cues, in
relation to the original content. The circumstances to which audio description applies include recorded
video, broadcast and broadband television, cinema, live or recorded drama, museum and art gallery
exhibits, heritage tours, news, and comedies. Some of this content is static and unchanging, some is
dynamic, some is expressed in a visual modality alone, and some in a combination of visual and
auditory modalities.
An example of mainstream use of audio description techniques can be found in sports commentary.
It can be enjoyed by diverse audiences and uses personalities, emotional expression, and reaction to
content to express qualities of the original content.
Audiovisual material is produced for people who can see and hear. It is also typically produced in a
specific language for a particular audience. Translations of the original auditory content and associated
audio description can be provided in different languages. Providing audio description and translating
into other languages can be beneficial to diverse users in diverse contexts, including persons who are
blind or persons with low vision, persons with learning difficulties or cognitive impairments and, in the
case of translation, persons who need the content to be in another language. Translating subtitles and
other on-screen text and providing those in auditory form can also be beneficial.
Producing audio description can be thought of in a similar way to language translation in that it involves
several kinds of subjective decisions, for example, the use of vocabulary, tone, speed, intonation, and
expression. The accuracy and quality that audio describers or script writers can achieve is determined
by matching the factors above with the requirements of the original content.
The creation and delivery of audio description based on the guidance in this part of ISO/IEC 20071 is
not intended to interfere with or change the meaning of the original content, or the freedom of speech,
expression, or opinion of rights holders.
A further benefit of providing audio description can be the raising of awareness of barriers experienced
by blind persons and persons with low vision and other beneficiaries in accessing audiovisual content.
The use of this part of ISO/IEC 20071 can also help embed universal and inclusive designed media
content production practices in educational programmes (such as film, theatre performances, museum
and art gallery exhibits, and other media).
vi © ISO/IEC 2015 – All rights reserved
TECHNICAL SPECIFICATION ISO/IEC TS 20071-21:2015(E)
Information technology — User interface component
accessibility —
Part 21:
Guidance on audio descriptions
1 Scope
This part of ISO/IEC 20071 provides recommendations for describing audiovisual content in an auditory
modality for use in recorded video presentations, broadcast television, cinema, live or recorded drama,
museum and art gallery exhibits, heritage tours, news, and comedies, regardless of the language and
technology being used to transmit and present the recorded or live audiovisual content.
NOTE 1 There are many secondary users of audio description, but the primary and intended users of audio
description are blind persons or persons with low vision and their friends and family.
This part of ISO/IEC 20071 provides guidance on the subjective nature of creating audio description.
It also provides guidance for audio description developers (script writers, voice narrators, and
organizations or groups responsible for delivering audio description) in faithfully and accurately
representing audiovisual content.
NOTE 2 It might not always be possible to provide an equivalent experience due to limitations in the amount
of time available for audio description depending on the content being described.
This part of ISO/IEC 20071 applies to describing audiovisual content and does not consider the devices
or transmission mechanisms used to deliver the content or the audio description. These devices include,
but are not limited to, televisions, computers, wireless devices, projection equipment, DVD and home
cinema equipment and other forms of user interface technology. Therefore, this part of ISO/IEC 20071
does not consider transcoding files for the various video outputs.
NOTE 3 Technical matters of transmission and distribution are covered by other International Standards (e.g.
MPEG standards and other technical international standards such as IEC 62731).
This part of ISO/IEC 20071 provides guidance on how to approach user preferences, available styles
and flexibility in approaches to audio description.
It does not apply to static images contained in electronic documents (see ISO/IEC 20071−11 for guidance
on text alternatives for images).
It applies to auditory presentations intended to be transmitted or delivered simultaneously to the
original audiovisual content.
NOTE 4 Limitations experienced by broadcasters or people in synchronous environments might be reduced
online or in asynchronous environments.
2 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
© ISO/IEC 2015 – All rights reserved 1
2.1 General terms
2.1.1
audiovisual content
TECHNICAL ISO/IEC TS
SPECIFICATION 20071-21
First edition
2015-12-15
Information technology — User
interface component accessibility —
Part 21:
Guidance on audio descriptions
Technologies de l’information — Accessibilité du composant interface
utilisateur —
Partie 21: Directives sur les descriptions audio
Reference number
©
ISO/IEC 2015
© ISO/IEC 2015, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. +41 22 749 01 11
Fax +41 22 749 09 47
copyright@iso.org
www.iso.org
ii © ISO/IEC 2015 – All rights reserved
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Terms and definitions . 1
2.1 General terms . 2
2.2 Audio-specific terms . 2
2.3 Language of presentation terms . 3
2.4 Audio description production terms . 4
3 Framework and process considerations for audio description . 5
3.1 General . 5
3.1.1 Alternate names for audio description . 5
3.1.2 Motivation for audio description and spoken subtitles . 5
3.2 Types of audio description . 5
3.2.1 Live audio description . 5
3.2.2 Pre-mixed audio description . 5
3.2.3 Harmonious commentary . 6
3.2.4 Extended audio description . 6
3.3 Creating audio description . 6
3.3.1 Narrator preparation . 6
3.3.2 Content genre and programme category . 7
3.3.3 Scripting . 7
3.3.4 Writer considerations. 7
3.3.5 Recording . 7
3.3.6 Volume . 7
3.3.7 Audio technician considerations . 8
3.3.8 Inclusion of consumers in the process of creating audio description . 8
3.3.9 Inclusion of consumers in evaluating audio description . 8
3.4 Live audio description . 8
3.4.1 Live narration considerations . 8
3.4.2 Preparing for live narration. 9
3.4.3 Narrator transitions in live audio . 9
3.5 Pre-recorded descriptions .10
3.5.1 Creation of pre-mixed audio after main production process .10
3.5.2 Audio description team for pre-mixed audio .10
3.5.3 Evaluation of pre-mixed audio .10
3.5.4 Voices for pre-mixed audio .10
3.5.5 Sound engineering for pre-mixed audio .10
4 Guidance on audio description .10
4.1 General considerations .10
4.1.1 User considerations.10
4.1.2 Consistency across technologies .11
4.1.3 Consistency within a programme and series .11
4.1.4 Placement of descriptions .11
4.1.5 Use of pauses .11
4.2 Developing audio description .11
4.2.1 Clarity in audio description .11
4.2.2 Creativity in audio description .12
4.2.3 Narrating/reading audio description script .12
4.3 Styles of narration .13
4.3.1 Newsreader style .13
4.3.2 Commentator style .13
4.3.3 First person .13
4.3.4 Third person .14
© ISO/IEC 2015 – All rights reserved iii
4.4 Levels of importance .14
4.4.1 Using importance levels .14
4.4.2 Essential information.14
4.4.3 Significant information . .14
4.4.4 Helpful information .15
4.4.5 Irrelevant information .15
4.5 General guidance on descriptions .16
4.5.1 Description of sounds .16
4.5.2 Logos/credits/titles .16
4.5.3 On-screen text .16
4.6 Guidance on identifying objects .16
4.6.1 Identifying objects .16
4.6.2 Describing colour .17
4.6.3 Describing visual effects .17
4.7 Guidance on identifying persons .17
4.7.1 Identifying characters or places by name .17
4.7.2 Physical appearance.18
4.7.3 Race/ethnic origin .19
4.7.4 Gender-related .20
4.7.5 Disabilities .20
4.7.6 Age . .21
4.8 Guidance on relationships . .22
4.8.1 General guidance on explicit content .22
4.8.2 General guidance on relationships .22
4.8.3 Establishing place/setting/time of day .22
4.8.4 Interaction between animated characters/objects and real actors .23
4.9 Guidance on parts of speech .23
4.9.1 Descriptive verbs .23
Bibliography .24
iv © ISO/IEC 2015 – All rights reserved
Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that are
members of ISO or IEC participate in the development of International Standards through technical
committees established by the respective organization to deal with particular fields of technical
activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other international
organizations, governmental and non-governmental, in liaison with ISO and IEC, also take part in the
work. In the field of information technology, ISO and IEC have established a joint technical committee,
ISO/IEC JTC 1.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for
the different types of document should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject
of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent
rights. Details of any patent rights identified during the development of the document will be in the
Introduction and/or on the ISO list of patent declarations received (see www.iso.org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation on the meaning of ISO specific terms and expressions related to conformity
assessment, as well as information about ISO’s adherence to the WTO principles in the Technical
Barriers to Trade (TBT) see the following URL: Foreword - Supplementary information
The committee responsible for this document is ISO/IEC JTC 1, Information technology, SC 35, User
interfaces.
ISO/IEC 20071 consists of the following parts, under the general title Information technology — User
interface component accessibility:
— Part 11: Guidance for alternative text for images [Technical Specification]
— Part 21: Guidance on audio description [Technical Specification]
© ISO/IEC 2015 – All rights reserved v
Introduction
This part of ISO/IEC 20071 provides audio description developers and practitioners with guidance in
creating effective content describing audiovisual material in an auditory-only modality, the style or
manner in which audio description is delivered, the audio description script and script time cues, in
relation to the original content. The circumstances to which audio description applies include recorded
video, broadcast and broadband television, cinema, live or recorded drama, museum and art gallery
exhibits, heritage tours, news, and comedies. Some of this content is static and unchanging, some is
dynamic, some is expressed in a visual modality alone, and some in a combination of visual and
auditory modalities.
An example of mainstream use of audio description techniques can be found in sports commentary.
It can be enjoyed by diverse audiences and uses personalities, emotional expression, and reaction to
content to express qualities of the original content.
Audiovisual material is produced for people who can see and hear. It is also typically produced in a
specific language for a particular audience. Translations of the original auditory content and associated
audio description can be provided in different languages. Providing audio description and translating
into other languages can be beneficial to diverse users in diverse contexts, including persons who are
blind or persons with low vision, persons with learning difficulties or cognitive impairments and, in the
case of translation, persons who need the content to be in another language. Translating subtitles and
other on-screen text and providing those in auditory form can also be beneficial.
Producing audio description can be thought of in a similar way to language translation in that it involves
several kinds of subjective decisions, for example, the use of vocabulary, tone, speed, intonation, and
expression. The accuracy and quality that audio describers or script writers can achieve is determined
by matching the factors above with the requirements of the original content.
The creation and delivery of audio description based on the guidance in this part of ISO/IEC 20071 is
not intended to interfere with or change the meaning of the original content, or the freedom of speech,
expression, or opinion of rights holders.
A further benefit of providing audio description can be the raising of awareness of barriers experienced
by blind persons and persons with low vision and other beneficiaries in accessing audiovisual content.
The use of this part of ISO/IEC 20071 can also help embed universal and inclusive designed media
content production practices in educational programmes (such as film, theatre performances, museum
and art gallery exhibits, and other media).
vi © ISO/IEC 2015 – All rights reserved
TECHNICAL SPECIFICATION ISO/IEC TS 20071-21:2015(E)
Information technology — User interface component
accessibility —
Part 21:
Guidance on audio descriptions
1 Scope
This part of ISO/IEC 20071 provides recommendations for describing audiovisual content in an auditory
modality for use in recorded video presentations, broadcast television, cinema, live or recorded drama,
museum and art gallery exhibits, heritage tours, news, and comedies, regardless of the language and
technology being used to transmit and present the recorded or live audiovisual content.
NOTE 1 There are many secondary users of audio description, but the primary and intended users of audio
description are blind persons or persons with low vision and their friends and family.
This part of ISO/IEC 20071 provides guidance on the subjective nature of creating audio description.
It also provides guidance for audio description developers (script writers, voice narrators, and
organizations or groups responsible for delivering audio description) in faithfully and accurately
representing audiovisual content.
NOTE 2 It might not always be possible to provide an equivalent experience due to limitations in the amount
of time available for audio description depending on the content being described.
This part of ISO/IEC 20071 applies to describing audiovisual content and does not consider the devices
or transmission mechanisms used to deliver the content or the audio description. These devices include,
but are not limited to, televisions, computers, wireless devices, projection equipment, DVD and home
cinema equipment and other forms of user interface technology. Therefore, this part of ISO/IEC 20071
does not consider transcoding files for the various video outputs.
NOTE 3 Technical matters of transmission and distribution are covered by other International Standards (e.g.
MPEG standards and other technical international standards such as IEC 62731).
This part of ISO/IEC 20071 provides guidance on how to approach user preferences, available styles
and flexibility in approaches to audio description.
It does not apply to static images contained in electronic documents (see ISO/IEC 20071−11 for guidance
on text alternatives for images).
It applies to auditory presentations intended to be transmitted or delivered simultaneously to the
original audiovisual content.
NOTE 4 Limitations experienced by broadcasters or people in synchronous environments might be reduced
online or in asynchronous environments.
2 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
© ISO/IEC 2015 – All rights reserved 1
2.1 General terms
2.1.1
audiovisual content
or static or dynamic events to which audio description applies
Note 1 to entry: This generic term is used where only the visual modality might apply, for example, in art gallery
or museum exhibits.
Note 2 to entry: The range of circumstances to which this term applies includes recorded video presentations,
broadcast and broadband television, cinema, live or recorded drama, museum and art gallery exhibits, heritage
tours, news, and comedies.
2.1.2
video (recorded)
synchronized manner
2.1.3
programme
2.1.4
programme category
Note 1 to entry: Some programme categories include documentary, news and information, and drama.
Note 2 to entry: Programme categories are not necessarily mutually exclusive.
2.1.5
genre
Note 1 to entry: Genres include, but are not limited to, history, action, horror, romance, and comedy.
Note 2 to entry: Programme genres are not necessarily mutually exclusive.
2.1.6
creative
2.1.7
harmony
original content
2.2 Audio-specific terms
2.2.1
audio track
auditory components of a video other than audio description components
2.2.2
audio description
descriptive audio
Note 1 to entry: Audiovisual content is described in an auditory modality.
Note 2 to entry: Audio description can be used to describe sound not easily identified or sound coming from an
unknown source or location.
2 © ISO/IEC 2015 – All rights reserved
Note 3 to entry: Audio description can also be used to describe locations, directions, and objects.
2.2.3
basic audio description
audio description provided along with the original audiovisual content without lengthening the time of
presentation.
2.2.4
extended audio description
audio description provided with the original audiovisual content that lengthens the total time of the
presentation or event
2.2.5
audio introduction
complementary auditory content included before the original audiovisual content begins
2.3 Language of presentation terms
2.3.1
original language
native language in which audiovisual content is produced
2.3.2
re-voicing
dubbing
voice-over
secondary audio version of a film or video produced by voice talent, translators, and dialogue writers in
a language other than the original language of the film or video
Note 1 to entry: When dubbing, this is timed to match the voicing or mouth movements of animated characters
or the original actors.
2.3.3
subtitles
transcription or translation of the dialogue, suitable for when the sound is available but not understood
Note 1 to entry: Specific guidance on delivering subtitles, on-screen text, and embedded text will be provided in a
forthcoming addition to ISO/IEC 20071.
2.3.4
spoken subtitles
audio subtitles
spoken captions
subtitles on audiovisual content that are read aloud and spoken over the audio in subtitled
audiovisual content
2.3.5
spoken subtitles with audio description
audiovisual content which is both subtitled and audio described through the narrator reading the
translation after stating that a subtitle appears
Note 1 to entry: Subtitles can also be identified through alternative voicing, synthetic speech, or sound indicator.
Note 2 to entry: Spoken subtitles often use a different voice to the voice of the audio describer to avoid confusion
between the dialogue and the description.
Note 3 to entry: Spoken subtitles and audio description can be available to users separately or together.
Note 4 to entry: Spoken subtitles are synchronized with the text on screen.
© ISO/IEC 2015 – All rights reserved 3
2.4 Audio description production terms
2.4.1
live production
production process that involves creating audio description in real time along with the creation and
delivery of the original audiovisual content
Note 1 to entry: Live productions are typically experienced initially in real time, but can also be recorded for
later redistribution.
2.4.2
post script/pre-production audio description
audio description considered after the script has been developed, but before the event takes place
Note 1 to entry: An example of this is the text of a play.
Note 2 to entry: This allows the script to be modified to include redundancies in audio and visual content (e.g.
“Pass it to me” could be modified to “Pass my coffee, Jane”).
2.4.3
pre-mixed production
content including audio description that is created and recorded prior to transmission
2.4.4
co-produced
2.4.5
post-produced
2.4.6
audio describing
delivering a script designed to meet the needs of persons wishing to have access to audiovisual content
2.4.7
voice narrator
narrator
describer
audio describer
Note 1 to entry: A human voice narrator can also be referred to as a narrator, describer, or an audio describer. For
the purpose of this part of ISO/IEC 20071, these terms are synonymous and referred to as voice talent.
2.4.8
machine narrator
Note 1 to entry: To date, machine-based narration has not been as acceptable to persons who are blind or persons
with low vision as voiced audio description.
2.4.9
writer
4 © ISO/IEC 2015 – All rights reserved
3 Framework and process considerations for audio description
3.1 General
3.1.1 Alternate names for audio description
Terms used in this part of ISO/IEC 20071 vary according to country, language, region, and type of
audiovisual content. They include audio description, described video, described narrative, captioning
for the blind, and others. For the purpose of this part of ISO/IEC 20071, these terms are synonymous.
NOTE In some jurisdictions, there are precise usages defined for one or more of these terms. Individuals can
consult their own country’s regulations for the locally appropriate terminology.
There are four different types of video language presentation: original language, dubbed, voice-over,
and subtitled.
3.1.2 Motivation for audio description and spoken subtitles
Regardless of style, implementation, or quality, audio description is not only an access strategy; it
is ultimately a creative process. Not all visual content can be described and decisions will be made
regarding what is important to describe, the vocabulary used, voicing techniques, timing, and method
of delivery. These decisions can help ensure that users of audio description have optimum access to
audiovisual content thus minimizing the extent to which they are excluded from the experience.
Audio description can benefit a wider audience of diverse users beyond its primary target group,
persons who are blind or who have low vision.
Reading is a complex cognitive process. Thus having subtitles read aloud can reduce access barriers
and benefit various groups of people, including persons with learning and reading disabilities, persons
with cognitive disabilities older people, children, and non-native language speakers, as well as persons
who are blind or have low vision.
3.2 Types of audio description
3.2.1 Live audio description
Live audio description is suitable for events taking place in real time.
NOTE Live audiovisual content and associated audio description can also be recorded and later presented in
recorded video form.
3.2.2 Pre-mixed audio description
Pre-mixed audio description allows careful planning and evaluation of the audio description before the
delivery of audiovisual content.
a) Where audiovisual is pre-recorded, the accompanying audio description should be pre-mixed.
b) Pre-mixed audio description should be created as part of the production process rather than
external to it.
NOTE This can involve the following:
— Beginning the description process during the script writing phase even though details might need
to be added during production and post-production.
— Establishing timing parameters during script writing and rehearsal processes but then recording
without strict attention to timing, as small adjustments can be made to timing during post-production.
© ISO/IEC 2015 – All rights reserved 5
c) Where pre-mixed audio description was not created as part of the production process, it should be
overseen or at least approved by a member of the original production team.
3.2.3 Harmonious commentary
Harmonious commentary enhances auditory descriptions with voicing techniques and aligns emotional
and expressive reactions to script in conjunction with auditory descriptions.
a) Harmonious descriptions should be used when character expression and actions are conveyed.
b) Unlike announcers, audio describers should provide harmonious commentary that is in-line with
the spirit and intention of the original audiovisual content.
c) In blending traditional video narration with harmonious commentary, a narrator should work with
and/or interview sources close to the production with the goal of understanding what it is about
the audiovisual content that is most important to describe.
NOTE Harmonious commentary is frequently used for live events such as sports events, a New Year’s Eve
concert and countdown, as well as elections, parades, festivals, Olympic ceremonies, and theatre performances.
3.2.4 Extended audio description
a) Extended audio description techniques may be used to allow the presentation of more information
than could be presented using basic audio description.
EXAMPLE 1 A video is identified as being audio described in advance of its commencement.
EXAMPLE 2 The characters who will participate in the narration of a video that is audio described
are introduced.
NOTE 1 Levels of importance, including recommendations for the types of content that are suitable to be
placed in extended audio, are discussed in 4.4.
b) Extended audio description may involve one or more techniques for presenting additional
information to users including the following:
1) stop motion: stopping a video while continuing description to provide additional time for
audio description;
2) video slowdown: slowing down the presentation of a video to provide additional time to insert
audio description;
3) audio introduction: added information is included before the event starts, offering
complementary information.
NOTE 2 Extended audio description is only possible with content that is recorded because its use
extends the playing time of a video presentation not just before or after the presentation (as during live
presentations), but during the presentation itself (by pausing or lengthening the video to include more
audio). This could include videos that are broadcast and recorded by the user for later playback.
3.3 Creating audio description
3.3.1 Narrator preparation
The narrator should have the following:
a) good native language skills;
b) the ability to articulate;
c) a prior knowledge of radio drama, story-telling, and timing techniques (including emphasis, pauses,
and sentence phrasing or shaping);
6 © ISO/IEC 2015 – All rights reserved
d) a prior knowledge of when and where musical interludes occur and the order of speaking within
live performances;
e) a sense of the rhythm and basic knowledge of music (e.g. rock, jazz, opera) that occurs within the
original audiovisual content;
f) a sense of timing as it relates to scene pace and scene transitions;
g) the ability to describe fast paced action without over lapping dialogue, music, lyrics, and intentional
pauses in audiovisual content.
3.3.2 Content genre and programme category
The audio description team (of narrators, writers, producers) should make use of (and develop where
necessary) genre-based cohesiveness across the programmes or series that are within the same
programme category.
3.3.3 Scripting
Scripts can be created for both pre-mixed and live productions. It is expected that changes/additions
to the scripts might need to be made for live productions. Script for audio description should consider
spoken subtitles.
3.3.4 Writer considerations
The writer should have the following:
a) a familiarity with the communication needs of people who are blind or low vision;
b) a prior knowledge of or research into character names, locations, and other specific terminology
related to the original content (e.g. uniforms, monuments, architectural elements, and fashion styles);
c) story writing skills (e.g. skills in building a climax, developing characters, setting up the plot, etc.);
d) the ability to write concisely and anticipate quality of spoken words per specified time constraints;
e) the ability to create rhythm within phrases through word choices, order, and syllable counts.
3.3.5 Recording
It should be recognized that any audio description might be recorded (by users if not also by producers),
regardless of whether the video programme was live or pre-mixed.
3.3.6 Volume
a) The volume of audio description and spoken subtitles should have a good balance with the volume
of the original audiovisual content audio.
NOTE 1 In some instances, audio description is delivered as a separate stream from the original content.
In this case, it is important for both volume levels to be user controlled, where possible.
b) Audio description and spoken subtitles should be prepared so that users can adjust the volume of
audiovisual content and the volume of audio description separately.
NOTE 2 This allows for flexibility in the way the content is used.
NOTE 3 Regulatory rules on volume can exist and can vary from country to country.
© ISO/IEC 2015 – All rights reserved 7
3.3.7 Audio technician considerations
An audio technician should assist with the noise cancellation and audio signal processing levels to
ensure that cut off, microphone noise, background noise, levels between the audio description and the
live sound track, and other audio factors are mixed and filtered appropriately.
3.3.8 Inclusion of consumers in the process of creating audio description
The full range of consumers of audio description should be included in the process of creating audio
description where possible.
NOTE 1 This can take the form of focus groups, employment of a consumer as a marketer or community
consultant, use of a blind or low vision narrator. Consumers might also be included where stakeholder groups are
actively involved in creating audio description and marketing specific audio-described performances.
NOTE 2 It is important to consider balance between artistic expression and consumer needs.
3.3.9 Inclusion of consumers in evaluating audio description
If evaluation is part of the process of developing audio description, representative consumers of audio
description should be involved.
NOTE 1 It is important to evaluate pre-recorded and live audio description wherever possible.
NOTE 2 It is important for evaluations to focus on the understandability of the content of the audio description
and to avoid dealing with stylistic or other artistic issues.
NOTE 3 It is also important to understand the enjoyment for the target audience; however, the entertainment
of the audio description needs to be considered in relation to the general entertainment of the genre. It can be
difficult to separate these two things.
3.4 Live audio description
3.4.1 Live narration considerations
a) Live narrators should work in teams of two.
b) For purposes of continuity, the narrator who is not performing should remain in the booth/location
to assist by suggesting what needs describing as it comes up, or in identifying people and places
in real time (such as audiences reactions to live and interactive performances through applause,
laughing, standing ovations, etc.).
c) For rehearsed events, e.g. a play, the narrator who is not performing should be stationed in the
auditorium to monitor reception of the narration and to intervene if transmission fails.
d) In the case of gallery/museum/heritage sites, the live tour should be conducted by the describer
with a curator, who will lead the group around the venue.
NOTE 1 An audio technician could also play a key role in pointing out description or providing names of
those appearing on camera during the live event.
e) The narrator(s) should be at the broadcast facilities during a live event.
NOTE 2 Broadcast feed can lag time in receiving video from a remote location; audio mixing and sound
controls can impact the quality of audio description if the video narrator is not on location.
f) The audio description narrator should be isolated in a separate space.
NOTE 3 The location of the narrator has an impact on the recording technologies used and noise
cancellation requirements.
8 © ISO/IEC 2015 – All rights reserved
NOTE 4 Using an isolated space allows the narrator to be able to speak without disrupting the audience at
the live event. It also prevents noise from external sources being transmitted by the narrators’ equipment to
the listener.
EXAMPLE 1 Newscasts are normally straightforward because they are done from the same location each
day. The narrator can be set up in a sound-proof booth somewhere in the studio facility with a video monitor
and headphones.
EXAMPLE 2 Many sports facilities have media areas where the media (radio and TV) announcers are
located.
EXAMPLE 3 The narrator is located away from the audience so that their voice does not disturb them at a
live event such as a telethon, a play, or a sports event.
g) If the description is prepared for a recorded audio guide, then this should be of studio quality.
h) With allowances for translation and the possible need to describe unseen elements or unforeseen
events, narrators should view and describe only what appears on the stage, or video, or visual art,
or object/artwork/building.
NOTE 5 If the narrator is viewing the entire stage/arena and not looking at a video monitor, then the
description might not match what is being broadcast due to camera angles, shot changes, zoom, etc.
3.4.2 Preparing for live narration
a) The role of a script should be determined in advance of the narration and provided as guidance to
the narrator.
NOTE 1 This will let the narrator know how much the script needs to be followed and how much the
narrator can add to or modify the script.
b) Where possible, a script should include cues for timing.
c) A script should be prepared and reviewed by the narrators in advance of the narration. For drama,
opera, etc., the provision of a script in advance of the narration is essential.
NOTE 2 A script can vary in its detail and contents from describing notes to fully prepared lines for
delivery. However, it is important to recognize that spontaneous and unplanned events can occur during live
broadcasts and events and to leave room for these to be allowed for within any script.
NOTE 3 A script can be produced with reference to a pre-recorded live performance of, for example, a
play or live show. For drama, opera, etc., the provision of a recording of the performance is essential to aid
production of the narrators’ script, particularly with regard to timing the narration.
NOTE 4 In the visual arts/heritage sector, the describer needs to prepare by meeting the relevant
curatorial/education staff and having access to catalogues and other research material.
d) The audio technician should visit the location ahead of time to identify problems.
e) Sound tests, with equipment to be used, on location should be conducted well in advance of a
performance to allow for sufficient time to make modifications to equipment or equipment placement.
3.4.3 Narrator transitions in live audio
a) Depending on the length of the programme, narrators should alternate every half hour to maintain
their energy levels. This requirement may
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