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EN 62508:2010

(Main)

Guidance on human aspects of dependability

Guidance on human aspects of dependability

IEC 62508:2010 provides guidance on the human aspects of dependability, and the human-centred design methods and practices that can be used throughout the whole system life cycle to improve dependability performance. This standard describes qualitative approaches.

Leitlinien zu den menschlichen Aspekten der Zuverlässigkeit

Lignes directrices relatives aux facteurs humains dans la sûreté de fonctionnement

La CEI 62508:2010 fournit des lignes directrices relatives aux facteurs humains dans la sûreté de fonctionnement, ainsi que des méthodes et pratiques de conception centrées sur l'intervention de l'homme et qui peuvent être utilisées tout au long du cycle de vie du système afin d'améliorer les performances de sûreté de fonctionnement. La présente norme décrit des approches qualitatives.

Napotki o človeških vidikih zagotovljivosti (IEC 62508:2010)

Ta mednarodni standard zagotavlja napotke o človeških vidikih zagotovljivosti in na človeka osredotočenih metodah načrtovanja in praks, ki so lahko uporabljene v celotnem življenjskem krogu sistema za izboljšanje zagotovljivosti.  Ta standard opisuje kvalitativne pristope. Primeri kvantitativnih metod so podani v Dodatku A. Ta mednarodni standard velja za vsa področja industrije, kjer obstaja razmerje človek-stroj in ga uporablja tehnično osebje in njegovi nadrejeni.  Ta mednarodni standard ni namenjen certificiranju, regulativni ali pogodbeni uporabi.

General Information

Status
Published
Publication Date
07-Oct-2010
Withdrawal Date
30-Sep-2013
ICS
03.120.01 - Quality in general
Technical Committee
CLC/SR 56 - Dependability
Drafting Committee
IEC/TC 56 - IEC_TC_56
Parallel Committee
IEC/TC 56 - IEC_TC_56
Current Stage
6060 - Document made available - Publishing
Start Date
08-Oct-2010
Completion Date
08-Oct-2010
Ref Project
SIST EN 62508:2010 - Guidance on human aspects of dependability (IEC 62508:2010)

Relations

Revised
prEN IEC 62508:2024 - Guidance on human aspects of dependability
Effective Date
23-Jan-2023

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SLOVENSKI STANDARD
01-december-2010
1DSRWNLRþORYHãNLKYLGLNLK]DJRWRYOMLYRVWL ,(&
Guidance on human aspects of dependability (IEC 62508:2010)
Leitlinien zu den menschlichen Aspekten der Zuverlässigkeit (IEC 62508:2010)
Lignes directrices relatives aux facteurs humains dans la sûreté de fonctionnement (CEI
62508:2010)
Ta slovenski standard je istoveten z: EN 62508:2010
ICS:
03.120.01 Kakovost na splošno Quality in general
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD
EN 62508
NORME EUROPÉENNE
October 2010
EUROPÄISCHE NORM
ICS 03.120.01
English version
Guidance on human aspects of dependability
(IEC 62508:2010)
Lignes directrices relatives aux facteurs Leitlinien zu den menschlichen Aspekten
humains dans la sûreté de fonctionnement der Zuverlässigkeit
(CEI 62508:2010) (IEC 62508:2010)

This European Standard was approved by CENELEC on 2010-10-01. CENELEC members are bound to comply
with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard
the status of a national standard without any alteration.

Up-to-date lists and bibliographical references concerning such national standards may be obtained on
application to the Central Secretariat or to any CENELEC member.

This European Standard exists in three official versions (English, French, German). A version in any other
language made by translation under the responsibility of a CENELEC member into its own language and notified
to the Central Secretariat has the same status as the official versions.

CENELEC members are the national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus,
the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia,
Spain, Sweden, Switzerland and the United Kingdom.

CENELEC
European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung

Management Centre: Avenue Marnix 17, B - 1000 Brussels

© 2010 CENELEC - All rights of exploitation in any form and by any means reserved worldwide for CENELEC members.
Ref. No. EN 62508:2010 E
Foreword
The text of document 56/1365/FDIS, future edition 1 of IEC 62508, prepared by IEC TC 56,
Dependability, was submitted to the IEC-CENELEC parallel vote and was approved by CENELEC as
EN 62508 on 2010-10-01.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN and CENELEC shall not be held responsible for identifying any or all such patent
rights.
The following dates were fixed:
– latest date by which the EN has to be implemented
at national level by publication of an identical
(dop) 2011-07-01
national standard or by endorsement
– latest date by which the national standards conflicting
(dow) 2013-10-01
with the EN have to be withdrawn
Annex ZA has been added by CENELEC.
__________
Endorsement notice
The text of the International Standard IEC 62508:2010 was approved by CENELEC as a European
Standard without any modification.
In the official version, for Bibliography, the following notes have to be added for the standards indicated:
IEC 60812:2006 NOTE  Harmonized as EN 60812:2006 (not modified).
ISO 6385:2004 NOTE  Harmonized as EN ISO 6385:2004 (not modified).
ISO 9000:2005 NOTE  Harmonized as EN ISO 9000:2005 (not modified).
ISO 9241-1:1997 NOTE  Harmonized as EN ISO 9241-1:1997 (not modified).
ISO 9241-2:1992 NOTE  Harmonized as EN ISO 9241-2:1993 (not modified).
ISO 9241-3:1992 NOTE  Harmonized as EN 29241-3:1993 (not modified).
ISO 9241-4:1998 NOTE  Harmonized as EN ISO 9241-4:1998 (not modified).
ISO 9241-5:1998 NOTE  Harmonized as EN ISO 9241-5:1999 (not modified).
ISO 9241-6:1999 NOTE  Harmonized as EN ISO 9241-6:1999 (not modified).
ISO 9241-7:1998 NOTE  Harmonized as EN ISO 9241-7:1998 (not modified).
ISO 9241-8:1997 NOTE  Harmonized as EN ISO 9241-8:1997 (not modified).
ISO 9241-9:2000 NOTE  Harmonized as EN ISO 9241-9:2000 (not modified).
ISO 9241-11:1998 NOTE  Harmonized as EN ISO 9241-11:1998 (not modified).
ISO 9241-12:1998 NOTE  Harmonized as EN ISO 9241-12:1998 (not modified).
ISO 9241-13:1998 NOTE  Harmonized as EN ISO 9241-13:1998 (not modified).
ISO 9241-15:1997 NOTE  Harmonized as EN ISO 9241-15:1997 (not modified).
ISO 9241-16:1999 NOTE  Harmonized as EN ISO 9241-16:1999 (not modified).
ISO 9241-17:1998 NOTE  Harmonized as EN ISO 9241-17:1998 (not modified).

- 3 - EN 62508:2010
ISO 9241-20:2008 NOTE  Harmonized as EN ISO 9241-20:2009 (not modified).
ISO 9241-110:2006 NOTE  Harmonized as EN ISO 9241-110:2006 (not modified).
ISO 9241-151:2008 NOTE  Harmonized as EN ISO 9241-151:2008 (not modified).
ISO 9241-171:2008 NOTE  Harmonized as EN ISO 9241-171:2008 (not modified).
ISO 9241-210:2010 NOTE  Harmonized as EN ISO 9241-210:2010 (not modified).
ISO 9241-300:2008 NOTE  Harmonized as EN ISO 9241-300:2008 (not modified).
ISO 9241-302:2008 NOTE  Harmonized as EN ISO 9241-302:2008 (not modified).
ISO 9241-303:2008 NOTE  Harmonized as EN ISO 9241-303:2008 (not modified).
ISO 9241-304:2008 NOTE  Harmonized as EN ISO 9241-304:2008 (not modified).
ISO 9241-305:2008 NOTE  Harmonized as EN ISO 9241-305:2008 (not modified).
ISO 9241-306:2008 NOTE  Harmonized as EN ISO 9241-306:2008 (not modified).
ISO 9241-307:2008 NOTE  Harmonized as EN ISO 9241-307:2008 (not modified).
ISO 9241-400:2007 NOTE  Harmonized as EN ISO 9241-400:2007 (not modified).
ISO 9241-410:2008 NOTE  Harmonized as EN ISO 9241-410:2008 (not modified).
ISO 11064-1 NOTE  Harmonized as EN ISO 11064-1.
ISO 11064-2 NOTE  Harmonized as EN ISO 11064-2.
ISO 11064-3 NOTE  Harmonized as EN ISO 11064-3.
ISO 11064-4 NOTE  Harmonized as EN ISO 11064-4.
ISO 11064-5 NOTE  Harmonized as EN ISO 11064-5.
ISO 11064-6 NOTE  Harmonized as EN ISO 11064-6.
ISO 11064-7 NOTE  Harmonized as EN ISO 11064-7.
__________
Annex ZA
(normative)
Normative references to international publications
with their corresponding European publications

The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.

NOTE  When an international publication has been modified by common modifications, indicated by (mod), the relevant EN/HD
applies.
Publication Year Title EN/HD Year

IEC 60300-1 2003 Dependability management - EN 60300-1 2003
Part 1: Dependability management systems

IEC 60300-2 - Dependability management - EN 60300-2 -
Part 2: Guidelines for dependability
management
IEC 60300-3-15 - Dependability management - EN 60300-3-15 -
Part 3-15: Application guide - Engineering of
system dependability
IEC 62508 ®
Edition 1.0 2010-06
INTERNATIONAL
STANDARD
NORME
INTERNATIONALE
colour
inside
Guidance on human aspects of dependability

Lignes directrices relatives aux facteurs humains dans la sûreté de
fonctionnement
INTERNATIONAL
ELECTROTECHNICAL
COMMISSION
COMMISSION
ELECTROTECHNIQUE
PRICE CODE
INTERNATIONALE
XA
CODE PRIX
ICS 03.120.01 ISBN 978-2-88912-023-9
– 2 – 62508 © IEC:2010
CONTENTS
FOREWORD.4
INTRODUCTION.6
1 Scope.7
2 Normative references .7
3 Terms, definitions and abbreviations .7
3.1 Terms and definitions .7
3.2 Abbreviations .10
4 Human aspects.10
4.1 Overview .10
4.2 Components of the system and their interactions.11
4.2.1 Introductory remark .11
4.2.2 Goals.11
4.2.3 Humans.12
4.2.4 Machine (interactive system) .12
4.2.5 Social and physical environment.13
4.2.6 Output .13
4.2.7 Feedback from the machine to the person .13
4.3 Human characteristics .14
4.3.1 Introductory remark .14
4.3.2 Human limitations.14
4.3.3 Comparison of humans and machines .14
4.4 Human performance shaping factors .15
4.4.1 External performance shaping factors.16
4.4.2 Internal performance shaping factors.16
4.5 Human reliability analysis (HRA) .16
4.5.1 Overview .16
4.5.2 Identifying the potential for human error .17
4.5.3 Analysing human failures to define countermeasures .17
4.5.4 Quantification of human reliability.18
4.6 Critical systems.18
4.7 Human-centred design guidelines.19
4.8 Human-centred design process .20
4.8.1 Human-centred design principles within the design process .20
4.8.2 Human-centred design activities .21
5 Human-oriented design in the system lifecycle .21
5.1 Overview .21
5.2 The system life cycle .22
5.3 Integrating human-oriented design in systems engineering.23
6 Human-oriented design at each life cycle stage .24
6.1 Overview .24
6.2 Concept/definition stage.24
6.2.1 Concept.24
6.2.2 Human-centred design planning .24
6.2.3 Understanding needs.25
6.2.4 System requirements.25
6.2.5 Human-centred design requirements .25

62508 © IEC:2010 – 3 –
6.3 Design/development.26
6.4 Realization/implementation.26
6.5 Operation/maintenance .27
6.6 Enhancement .27
6.7 Retirement/decommission .28
6.8 Outsourcing projects and related human-centred design issues.28
7 Human-centred design methods .29
7.1 Classification of human-centred design activities.29
7.2 Applications of human-centred design methods.30
Annex A (informative) Examples of HRA methods.31
Annex B (informative) Summary of human-oriented design activities and their impact
on system dependability .
...

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