Ergonomics of the physical environment - Subjective judgement scales for assessing physical environments (ISO 10551:2019)

This document presents principles and examples of practical application for the construction of appropriate subjective scales for use in the assessment and evaluation of the physical environment. It does not standardize particular scales.
It considers scales of perception, comfort, preference, acceptability, expression form and tolerance, and environmental components such as thermal, visual, air quality, acoustic and vibration.
It does not consider other scales such as:
—         scales related to the effects of the environment on the ability to read displays or signs, on manual performance or on psychological conditions such as mood, etc.;
—         scales related to pain or scales related to stimuli that can lead to injury.
This document does not present principles of surveys (see Note) or questionnaire design. However, the scales that are developed using this document can be incorporated into surveys or questionnaires.
NOTE       Environmental surveys are described in ISO 28802. ISO 28802 includes scales that are complementary to, and based upon, the principles of scale construction that are described in this document.

Ergonomie des Umgebungsklimas - Subjektive Bewertungsskalen für die Beurteilung der physikalischen Umgebung (ISO 10551:2019)

Dieses Dokument stellt Grundsätze und Beispiele der praktischen Anwendung für die Erstellung geeigneter subjektiver Skalen für den Einsatz bei der Beurteilung und Bewertung der physikalischen Umgebung vor. Es standardisiert keine bestimmten Skalen.
Es berücksichtigt Skalen in Bezug auf Wahrnehmung, Komfort, Präferenzen, Annehmbarkeit, Ausdrucksform und Toleranz sowie Umgebungseigenschaften wie etwa Temperatur, Licht, Luftqualität, Akustik und Vibration.
Es berücksichtigt keine anderweitigen Skalen wie etwa:
- Skalen zu Auswirkungen der Umgebung auf die Fähigkeit, Anzeigen oder Schilder zu lesen, auf manuelle Leistungen oder auf psychologische Zustände wie Stimmung usw.;
- Skalen in Zusammenhang mit Schmerzen oder Reizen, die zu einer Verletzung führen können.
Dieses Dokument liefert keine Grundsätze für die Gestaltung von Umfragen (siehe Anmerkung) oder Fragebögen. Jedoch können die im Rahmen dieses Dokuments entwickelten Skalen in Umfragen oder Fragebögen integriert werden.
ANMERKUNG Umfragen zu Umgebungen sind in ISO 28802 beschrieben. ISO 28802 umfasst Skalen, die auf den Grundsätzen der Skalenerstellung basieren und diese ergänzen, die in diesem Dokument beschrieben sind.

Ergonomie de l'environnement physique - Échelles de jugements subjectifs pour l'évaluation des environnements physiques (ISO 10551:2019)

Le présent document donne les principes ainsi que des exemples d'application pratique pour la construction d'échelles subjectives appropriées servant à l'évaluation et à l'appréciation de l'environnement physique. Il ne normalise pas les échelles particulières.
Il couvre les échelles de perception, de confort, de préférence, d'acceptabilité, de forme d'expression et de tolérance, et les aspects environnementaux tels que l'aspect thermique, l'aspect visuel, la qualité de l'air, l'acoustique et les vibrations.
Il ne couvre pas les autres échelles telles que:
—         les échelles relatives aux effets de l'environnement sur la capacité de lecture des affichages ou des panneaux, sur les performances manuelles ou sur l'état psychologique comme le moral, etc.;
—         les échelles relatives à la douleur ou les échelles relatives aux stimuli susceptibles d'entraîner une blessure.
Le présent document ne présente pas les principes des enquêtes (voir Note) ni de conception des questionnaires. Cependant, les échelles qui sont élaborées en utilisant le présent document peuvent être intégrées dans les enquêtes ou les questionnaires.
NOTE       Les enquêtes environnementales sont décrites dans l'ISO 28802. L'ISO 28802 inclut des échelles qui viennent compléter ou s'appuyer sur les principes de construction des échelles qui sont décrits dans le présent document.

Ergonomija fizičnega okolja - Subjektivne lestvice za presojo fizičnih okolij (ISO 10551:2019)

Standard EN-ISO 10551 podaja pristope in primere praktične uporabe za izdelavo ustrezne subjektivne lestvice za presojo ter ocenjevanje fizičnih okolij. Ne standardizira določene lestvice. Upošteva lestvice zaznavanja, udobja, prednostne izbire, sprejemljivosti, oblike izražanja in tolerance ter okoljske elemente, kot so temperatura, vidljivost, kakovost zraka, akustika in vibracije. Ne upošteva pa drugih lestvic, kot so: – lestvice, povezane z učinki okolja na zmožnost branja prikazov ali znakov, na ročne zmogljivosti ali na psihološka stanja, kot je razpoloženje itd.; – lestvice, povezane z bolečino, ali lestvice, povezane z dražljaji, ki lahko privedejo do telesnih poškodb. Ta dokument ne podaja načel za načrtovanje anket (glej opombo) ali vprašalnikov. Vendar pa je v ankete ali vprašalnike mogoče vključiti lestvice, izdelane na podlagi tega dokumenta.

General Information

Status
Published
Publication Date
30-Jul-2019
Withdrawal Date
30-Jan-2020
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
31-Jul-2019
Completion Date
31-Jul-2019

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SLOVENSKI STANDARD
01-februar-2020
Nadomešča:
SIST EN ISO 10551:2002
Ergonomija fizičnega okolja - Subjektivne lestvice za presojo fizičnih okolij (ISO
10551:2019)
Ergonomics of the physical environment - Subjective judgement scales for assessing
physical environments (ISO 10551:2019)
Ergonomie des Umgebungsklimas - Subjektive Bewertungsskalen für die Beurteilung
des Umgebungsklimas (ISO 10551:2019)
Ergonomie de l'environnement physique - Échelles de jugements subjectifs pour
l'évaluation des environnements physiques (ISO 10551:2019)
Ta slovenski standard je istoveten z: EN ISO 10551:2019
ICS:
13.180 Ergonomija Ergonomics
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN ISO 10551
EUROPEAN STANDARD
NORME EUROPÉENNE
July 2019
EUROPÄISCHE NORM
ICS 13.180 Supersedes EN ISO 10551:2001
English Version
Ergonomics of the physical environment - Subjective
judgement scales for assessing physical environments (ISO
10551:2019)
Ergonomie de l'environnement physique - Échelles de Ergonomie des Umgebungsklimas - Subjektive
jugements subjectifs pour l'évaluation des Bewertungsskalen für die Beurteilung des
environnements physiques (ISO 10551:2019) Umgebungsklimas (ISO 10551:2019)
This European Standard was approved by CEN on 29 June 2019.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2019 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 10551:2019 E
worldwide for CEN national Members.

Contents Page
European foreword . 3

European foreword
This document (EN ISO 10551:2019) has been prepared by Technical Committee ISO/TC 159
"Ergonomics" in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of
which is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by January 2020, and conflicting national standards shall
be withdrawn at the latest by January 2020.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN ISO 10551:2001.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Endorsement notice
The text of ISO 10551:2019 has been approved by CEN as EN ISO 10551:2019 without any modification.

INTERNATIONAL ISO
STANDARD 10551
Second edition
2019-06
Ergonomics of the physical
environment — Subjective judgement
scales for assessing physical
environments
Ergonomie de l'environnement physique — Échelles de jugements
subjectifs pour l'évaluation des environnements physiques
Reference number
ISO 10551:2019(E)
©
ISO 2019
ISO 10551:2019(E)
© ISO 2019
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
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CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2019 – All rights reserved

ISO 10551:2019(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Subjective judgement scales for physical environments: Principles of scale
construction and use . 1
5 Perceptual, evaluation and preferential judgement scales . 2
5.1 Instructions for using the judgement scales . 2
5.2 Scale of perception of the personal state . 4
5.2.1 Structure of the scale. 4
5.2.2 Wording of the degrees . 4
5.3 Evaluative scale . 4
5.3.1 Structure of the scale. 4
5.3.2 Wording of the points . 5
5.4 Preference scale . 5
5.4.1 Structure of the scale. 5
5.4.2 Wording of the degrees . 5
6 Personal acceptability statement and tolerance scale . 5
6.1 General . 5
6.2 Instructions for using the judgement expression forms . 5
6.3 Description of the forms of judgement expression . 6
6.3.1 Structure of the forms of judgement expression. 6
6.3.2 Wording of the degrees . 6
7 Instructions for repeat enquiries . 6
8 Summary of the scales . 7
9 Format and method of presentations of the scales . 7
10 Data analysis and application of the results . 7
Annex A (informative) Commonly used scales for assessing thermal environments .8
Annex B (informative) Commonly used scales for assessing acoustic environments .11
Annex C (informative) Commonly used scales for assessing visual environments .13
Annex D (informative) Commonly used scales for assessing vibration environments .15
Annex E (informative) Commonly used scales for assessing air quality environments .17
Annex F (informative) Application of assessment procedure and judgement scales:
Examples, including data analysis.18
Annex G (informative) Examples of scales that can be used in the environmental
ergonomics survey .26
Bibliography .28
ISO 10551:2019(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
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ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso
.org/iso/foreword .html.
This document was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 5,
Ergonomics of the physical environment.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/members .html.
This second edition cancels and repl
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