prEN 17210

SLOVENSKI STANDARD
01-november-2025
Dostopnost in uporabnost grajenega okolja - Zahteve in priporočila
Accessibility and usability of the built environment - Requirements and recommendations
Zugänglichkeit und Nutzbarkeit der gebauten Umwelt - Anforderungen und
Empfehlungen
Accessibilité et convivialité de l'environnement bâti - Exigences et recommandations
Ta slovenski standard je istoveten z: prEN 17210
ICS:
91.040.01 Stavbe na splošno Buildings in general
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD DRAFT
NORME EUROPÉENNE
EUROPÄISCHE NORM
August 2025
ICS
English version
Accessibility and usability of the built environment -
Requirements and recommendations
Accessibilité et convivialité de l'environnement bâti - Zugänglichkeit und Nutzbarkeit der gebauten Umwelt -
Exigences et recommandations Anforderungen und Empfehlungen
This draft European Standard is submitted to CEN members for enquiry. It has been drawn up by the Technical Committee
CEN/CLC/JTC 11.
If this draft becomes a European Standard, CEN and CENELEC members are bound to comply with the CEN/CENELEC Internal
Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any
alteration.
This draft European Standard was established by CEN and CENELEC in three official versions (English, French, German). A
version in any other language made by translation under the responsibility of a CEN and CENELEC member into its own language
and notified to the CEN-CENELEC Management Centre has the same status as the official versions.

CEN and CENELEC members are the national standards bodies and national electrotechnical committees of Austria, Belgium,
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia,
Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and United Kingdom.

Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of which they are
aware and to provide supporting documentation.Recipients of this draft are invited to submit, with their comments, notification
of any relevant patent rights of which they are aware and to provide supporting documentation.

Warning : This document is not a European Standard. It is distributed for review and comments. It is subject to change without
notice and shall not be referred to as a European Standard.

CEN-CENELEC Management Centre:
Rue de la Science 23, B-1040 Brussels
© 2025 CEN/CENELEC All rights of exploitation in any form and by any means
Ref. No. prEN 17210:2025 E
reserved worldwide for CEN national Members and for
CENELEC Members.
Contents Page
European foreword . 4
Introduction . 5
1 Scope . 7
2 Normative references . 7
3 Terms and definitions . 8
4 Legal and policy background and associated benefits . 17
5 Diversity of users and design considerations . 22
6 Wayfinding . 38
7 Access in the outdoor environment . 54
8 Arrival and departure areas – Parking areas . 87
9 Horizontal circulation in buildings . 94
10 Vertical circulation in buildings and outdoors . 125
11 Specific indoor and outdoor areas, equipment and provisions . 150
12 Sanitary accommodation . 164
13 User interface, controls and switches. 186
14 Fire safety for all - Evacuation and emergency exits . 193
15 Environmental conditions in buildings . 200
16 Accommodation . 211
17 Cultural, leisure and sport buildings . 222
18 Administrative, service and employment buildings . 243
19 Outdoor and urban areas . 258
20 Transport facilities . 265
Annex A (normative) Basic requirements for an objective assessment and
implementation . 280
A.1 Introduction . 280
A.2 Scope . 280
A.3 Structure . 280
A.4 Use of related outdoor areas and facilities . 282
A.5 Approaches to buildings . 283
A.6 Use of entrances . 286
A.7 Use of paths in horizontal circulation . 288
A.8 Use of paths in vertical circulation . 290
A.9 Use of rooms by the public . 294
A.10 Use of equipment and facilities used in the provision of the service . 296
A.11 Use of toilets and sanitary facilities . 297
A.12 Use of exits, evacuation routes and concepts for emergency planning . 299
A.13 Communication and orientation via more than one sensory channel . 301
A.14 Use of facilities and buildings for their foreseeable purpose . 303
A.15 Protection from hazards in the environment indoors and outdoors . 304
A.16 Built environments comprising stationary ICT . 305
Annex B (informative) Fire safety for all in buildings and assisted evacuation . 315
B.1 Fire safety, protection and evacuation for all . 315
B.2 Assisted evacuation and rescue from buildings — Rescue techniques. 316
B.3 Management of fire evacuation lifts in buildings . 316
B.4 Evacuation skills and self-protection from fire in buildings . 317
Annex C (informative) Management and maintenance issues . 318
C.1 General . 318
C.2 Outdoor issues . 318
C.3 Internal issues . 318
C.4 Maintenance issues . 319
C.5 Communication issues . 319
C.6 Policy issues . 320
Annex D (informative) List of figures . 321
Annex E (informative) A-deviations . 326
Annex ZA (informative) Relationship between this European Standard and the
essential requirements of Directive (EU) 2019/882 aimed to be covered. 328
Table ZA.1 — Correspondence between this European Standard and request M/587 . 328
Bibliography . 329
European foreword
This document (prEN 17210:2025) has been prepared by the Joint Technical Committee
CEN-CENELEC/JTC 11 “Accessibility in the built environment”, the secretariat of which is held by UNE.
This document is currently submitted to the CEN Enquiry.
This document has been prepared under Standardisation Request M/587 given to CEN-CENELEC and
ETSI by the European Commission and the European Free Trade Association in support of. The Standing
Committee of the EFTA States subsequently approves these requests for its Member States.
The most significant changes with respect to the previous edition are the following ones:
• The title has been amended in order not to be limited only to functional requirements.
• The European foreword has been updated.
• The references to the applicable Standardisation Request (M/587) have been amended in the
European foreword and in the title.
• The scope has been amended in order not to be limited only to functional requirements. A sentence
informs that the document provides a description of performance requirement of and accessible and
usable built environment.
• The definition of ‘accessibility’, 3.1, has been amended to align with the one given in ISO 9241-
112:2017. Also, the definition of ‘Hazards’ has been added.
• This revision includes a new normative Annex A describing complementary requirements of the
accessible built environment for an easier objective assessment. The previous annexes have been
renamed accordingly.
• A new informative Annex ZA has been included.
This document has been prepared under a standardisation request addressed to CEN, CENELEC and ETSI
by the European Commission. The Standing Committee of the EFTA States subsequently approves these
requests for its Member States.
For the relationship with EU Legislation, see informative Annex Z, which is an integral part of this
document."
NOTE Annex ZA in CEN and Annex ZZ in CENELEC; hereinafter, “Annex Z
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland,
Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North
Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United
Kingdom.
Introduction
This document has been developed in response to Standardisation Request M/587 of the European
Commission, providing a standard for procurement of an accessible and usable built environment. The
main goals of this document are to contribute to the implementation of the European Accessibility Act
(Directive (EU) 2019/882 on the accessibility requirements for products and services) and of the United
Nations Convention on the Rights of Persons with Disabilities (UNCRPD) in Europe.
The functional requirements and recommendations in this document are formulated with qualitative
terms and describe the objectives which have to be reached, based on the diversity that a wide range of
users presents (goals for protection) and can be used as criteria for awarding public contracts (in support
of the Public Procurement Directives) as well as for other purposes, i.e. for accessibility legislation. This
document does not prescribe or describe how these functional requirements should be met and thus it is
not intended that this document will conflict with national accessibility standards.
This document specifies a range of functional access
...