oSIST prEN 16584-2:2022

SLOVENSKI STANDARD
oSIST prEN 16584-2:2022
01-julij-2022
Železniške naprave - Načrtovanje za osebe z omejenimi gibalnimi sposobnostmi -
Splošne zahteve - 2. del: Informacije
Railway applications - Design for PRM use - General requirements - Part 2: Information
Bahnanwendungen - Gestaltung für die Nutzung durch PRM - Allgemeine
Anforderungen - Teil 2: Informationen
Applications ferroviaires - Conception destinée à l'usage par les PMR: Exigences
générales - Partie 2: Informations
Ta slovenski standard je istoveten z: prEN 16584-2
ICS:
11.180.01 Pripomočki za Aids for disabled and
onesposobljene in handicapped persons in
hendikepirane osebe na general
splošno
45.020 Železniška tehnika na Railway engineering in
splošno general
oSIST prEN 16584-2:2022 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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oSIST prEN 16584-2:2022


DRAFT
EUROPEAN STANDARD
prEN 16584-2
NORME EUROPÉENNE

EUROPÄISCHE NORM

May 2022
ICS 45.020; 11.180.01 Will supersede EN 16584-2:2017
English Version

Railway applications - Design for PRM use - General
requirements - Part 2: Information
Applications ferroviaires - Conception destinée à Bahnanwendungen - Gestaltung für die Nutzung durch
l'usage par les PMR: Exigences générales - Partie 2: PRM - Allgemeine Anforderungen - Teil 2:
Informations Informationen
This draft European Standard is submitted to CEN members for enquiry. It has been drawn up by the Technical Committee
CEN/TC 256.

If this draft becomes a European Standard, CEN members are bound to comply with the CEN/CENELEC Internal Regulations
which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.

This draft European Standard was established by CEN in three official versions (English, French, German). A version in any other
language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC
Management Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.

Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of which they are
aware and to provide supporting documentation.

Warning : This document is not a European Standard. It is distributed for review and comments. It is subject to change without
notice and shall not be referred to as a European Standard.


EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2022 CEN All rights of exploitation in any form and by any means reserved Ref. No. prEN 16584-2:2022 E
worldwide for CEN national Members.

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Contents Page

European foreword . 5
Introduction . 7
1 Scope . 8
2 Normative references . 9
3 Terms and definitions . 10
4 Symbols and abbreviations . 13
5 Requirements and assessment . 14
5.1 General. 14
5.2 Infrastructure . 14
5.2.1 Parking facilities for persons with disabilities and persons with reduced mobility . 14
5.2.2 Obstacle-free routes . 14
5.2.3 Doors and entrances . 17
5.2.4 Ticketing, information desks and customer assistance points . 17
5.2.5 Visual information: signposting, pictograms, printed or dynamic information . 19
5.2.6 Spoken information . 21
5.2.7 Platform danger area and edges of platforms . 21
5.2.8 End of platforms . 21
5.2.9 Platform – wheelchair boarding aid operational zone. 22
5.2.10 Level track crossings . 22
5.2.11 Displays . 22
5.3 Rolling stock . 23
5.3.1 Seats - Priority seats . 23
5.3.2 Wheelchair spaces . 24
5.3.3 Doors . 25
5.3.4 Toilets . 28
5.3.5 Customer information . 30
5.3.6 Internal and external displays . 35
5.3.7 Call for aid device . 36
5.3.8 Wheelchair accessible sleeping accommodation . 37
6 Methodologies . 38
6.1 Internal display scrolling speed and character display duration . 38
6.1.1 General. 38
6.1.2 Methodology . 38
Annex A (normative) PRM Signage . 39
A.1 Infrastructure signs . 39
A.2 Rolling stock signs . 39
A.3 International wheelchair sign . 40
A.4 Induction loop (for hearing aid systems) sign . 40
A.5 Call for aid . 41
A.6 Priority seating signs . 41
Annex B (normative) Tactile characteristics . 42
B.1 Tactile pictograms and characters . 42
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B.2 Tactile controls . 43
B.3 Tactile feedback or tactile indication . 44
Annex C (normative) Eye point dimensions . 45
Annex D (normative) Visual acuity for displays . 46
Annex E (normative) Specific braille Requirements . 54
Annex F (normative) Characteristics of 'easily readable' . 55
Annex G (normative) Characteristics of 'easily readable' . 59
G.1 General . 59
G.2 Door opening signal - Characteristics . 59
G.3 Door closing signal - Characteristics . 59
G.4 Door finding signal . 60
G.4.1 Characteristics . 60
G.4.2 Definition - Characteristics . 60
G.4.3 Single Tone Signal . 61
G.4.4 Dual Tone Signal . 61
Annex H (informative) Other specific braille requirements . 63
H.1 General requirements for braille. 63
H.2 Checking readability of braille . 63
H.3 Recommendations for braille carrier material . 64
H.4 The braille cell . 64
H.5 Marburg medium spacing convention for braille . 64
H.6 Braille character sets . 65
Annex I (informative) Pictograms examples and ‘Good practice’ . 66
Annex J (informative) Examples of toilet control device ‘Good practice’ . 71
J.1 Orientation of equipment and associated labels . 71
J.2 Function identification . 71
J.2.1 General . 71
J.2.2 Visual identification of the function should be pictograms or simple words . 71
J.2.3 Tactile identification of the function . 71
J.3 “Vacant / occupied / out of service” indicator . 74
J.3.1 General . 74
J.3.2 Visual recognition: . 74
J.3.3 Acoustic recognition . 74
Annex K (informative) Electronic display assessment guidance . 76
K.1 General . 76
K.2 Worked through assessment example . 77
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Annex L (informative) Examples of sans serif fonts . 78
Annex M (informative) Examples of tactile toilet door locking devices . 80
Annex N (informative) Door buttons . 83
N.1 Examples of door buttons . 83
N.2 Visual and tactile symbols on or near door buttons . 83
Annex ZA (informative) Relationship between this European Standard and the Essential
Requirements of EU Directive (EU) 2016/797 aimed to be covered . 85
Bibliography . 90


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European foreword
This document (prEN 16584-2:2022) has been prepared by Technical Committee CEN/TC 256 “Railway
applications”, the secretariat of which is held by DIN.
This document is currently submitted to the CEN Enquiry.
This document will supersede EN 16584-2:2017.
In comparison with the previous edition, the following technical modifications have been made:
— The document template has been updated
— The document has been revised generally for document references and editorial issues with
grammar
— Scope modified
— Normative references updated
— Terms and definitions revised
— 5.1 removed references to annexes covering EC verification and testing requirements
— 5.2.2.2 (2) Route identification – text updated
— 5.2.5 (4) Visual Information – text updated
— 5.2.8 (3) additional requirement
— 5.3.1.1 (1) Priority Seats – text updated, and assessment added
— 5.3.3.2 Exterior Doors - text amended and additional requirements
— 5.3.5.2 (2) Signage, Pictograms and Tactile Information – text updated
— 5.3.5.3 (6) Dynamic Visual Information – text updated
— 5.7 (ii) Call for Aid - text changed to align with the TSI
— 6.1.1(5) Methodologies – Internal Displays - text updated
— Annex A “EC verification - Interoperability constituents” removed
— Annex B “Summary of testing requirements” removed
— Subsequent annexes renumbered
— A.2 updated
— A.5 Call for Aid text updated
— G.1 updated
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— G.4 additional text
— H.5 updated
— I.5 replacement figure
— L.2 updated
— Annex N text updated
— Annex ZA updated.
— Bibliography updated
This document has been prepared under a Standardization Request given to CEN by the European
Commission and the European Free Trade Association, and supports essential requirements of EU
Directive(s) / Regulation(s).
For relationship with EU Directive(s) / Regulation(s), see informative Annex ZA, which is an integral part
of this document.
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Introduction
This document is part of a suite of four ‘Design for PRM use’ standards that have in total nine parts:
— EN 16584 is a standard that covers both infrastructure and rolling stock — Railway applications —
Design for PRM use — General requirements:
— Part 1: Contrast (EN 16584-1)
— Part 2: Information (EN 16584-2)
— Part 3: Optical and friction characteristics (EN 16584-3)
— EN 16585 is a standard that covers rolling stock — Railway applications — Design for PRM use —
Equipment and components onboard rolling stock:
— Part 1: Toilets (EN 16585-1)
— Part 2: Elements for sitting, standing and moving (EN 16585-2)
— Part 3: Clearways and internal doors (EN 16585-3)
— EN 16586 is a standard that covers rolling stock — Railway applications — Design for PRM use —
Accessibility of persons with reduced mobility to rolling stock:
— Part 1: Steps for access and egress (EN 16586-1)
— Part 2: Boarding aids (EN 16586-2)
— EN 16587 is a standard that covers infrastructure — Railway applications — Design for PRM use —
Requirements for obstacle-free routes for infrastructure.
These standards aim to clarify the requirements (with clear and consistent terms and definitions) and to
define the associated criteria and, where appropriate, methodologies to allow a clear pass/fail
assessment.
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1 Scope
This document describes the specific ‘Design for PRM use’ requirements applying to both infrastructure
and rolling stock and the assessment of those requirements. The following applies to this document:
— The definitions and requirements describe specific aspects of ‘Design for PRM use’ required by
persons with disabilities and persons with reduced mobility as defined in the PRM TSI.
— This document defines elements that are universally valid for obstacle-free travelling including
lighting, contrast, tactile feedback, transmission of visual and acoustic information. The definitions
and requirements of this document cover the infrastructure and rolling stock applications.
— This document only refers to aspects of accessibility for PRM passengers; it does not define non-PRM
related requirements and definitions.
— This document assumes that the infrastructure or rolling stock is in its defined operating condition.
— Where minimum or maximum dimensions are quoted these are absolute NOT nominal requirements.
— This document is not specifically intended for Urban Rail, however these standards or clauses from
these standards can be adopted by Urban Rail projects should they choose to do so.
The ‘General requirements’ standard is written in three parts:
— Part 1 contains
— Contrast
— This document is Part 2 and contains
— Spoken information
— Written information
— Tactile information
— Pictograms
— Audible signals
— Part 3 contains
— Lighting
— Low reflective properties
— Transparent obstacles
— Slip resistance
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2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
EN 81-70:2021, Safety rules for the construction and installations of lifts — Particular applications for
passenger and good passenger lifts — Part 70: Accessibility to lifts for persons including persons with
disability
prEN 16584-1:2022, Railway applications — Design for PRM use — General requirements — Part 1:
Contrast
prEN 16584-3:2022, Railway applications — Design for PRM use — General requirements — Part 3:
Optical and friction characteristics
prEN 16585-1:2022, Railway applications — Design for PRM use — Equipment and components onboard
rolling stock — Part 1: toilets
prEN 16585-2:2022, Railway applications — Design for PRM use — Equipment and components onboard
rolling stock — Part 2: Elements for sitting, standing and moving
prEN 16587:2022, Railway applications — Design for PRM use — Requirements for obstacle-free routes for
infrastructure
EN 60268-16, Sound system equipment - Part 16: Objective rating of speech intelligibility by speech
transmission index
ISO 3864-1, Graphical symbols — Safety colours and safety signs — Part 1: Design principles for safety signs
and safety markings
ISO 7000, Graphical symbols for use on equipment — Registered symbols
ISO 7001, Graphical symbols — Public information symbols
ISO 21542, Building construction — Accessibility and usability of the built environment
EN 17285:2020, Railway applications — Acoustics — Measuring of door audible warnings
ETSI EN 301-462:2000-03, Human Factors (HF) Symbols to identify telecommunications facilities for deaf
and hard of hearing people
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3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https://www.iso.org/obp
— IEC Electropedia: available at http://www.electropedia.org/
3.1
ascender
part of any of the characters b, d, f, h, i, j, k, l or t which protrudes above the x-height of the character
Note 1 to entry: For examples see Annex F
3.2
bezel
raised area that surrounds a pressel as part of a pushbutton
3.3
character height
vertical size of uppercase letters or numbers
Note 1 to entry: For examples see Annex F.
3.4
compressed ‘ascender’
ascender that has been compressed or squashed or misaligned and does not use a consistent x-height
and/or ascender height
Note 1 to entry: For examples see Annex F.
3.5
compressed ‘descender’
descender that has been compressed or squashed or misaligned and does not use a consistent x-height
and/or ascender height
Note 1 to entry: For examples see Annex F.
3.6
contrast
perception of a difference visually between one surface or element of a building/rail vehicle and another
by reference to their light reflectance values (LRV) or luminance values
Note 1 to entry: See BS 8300-1 and BS 8300-2 for further information.
3.7
customer information
all visual and spoken information other than information intended only for staff
3.8
descender
part of any of the characters g, j, p, q or y which protrudes below the level of the baseline
Note 1 to entry: For examples see Annex F.
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3.9
essential information
subset of customer information delivered within the confines of the infrastructure comprising
information concerning the departure of train services and safety instructions
Note 1 to entry: Platform number, train routeing information, departure times and any updates/changes to
previously available information and actions required in reaction to a threat to personal safety (e.g. evacuate station
FIRE!, stand back from platform edge train approaching).
3.10
first step
step that is the first step for a passenger to use, to overcome a height change
Note 1 to entry: For the external access/egress steps this will normally be the step that is closest to the platform
edge (fixed or moveable step), therefore this is the first step when boarding and the last step when alighting.
Note 2 to entry: In the context of steps for internal height changes (other than the external access/egress steps) this
means the first usable step when ascending and the edge of the walking floor when descending.
3.11
halo
illuminated ring surrounding a pressel, not necessarily continuous
3.12
innovative solution
technological progression that results in a solution that does not comply with the specification set out in
Clause 5 of this standard or for which there are no assessment methods
Note 1 to entry: An innovative solution (Article 6 Commission Regulation (EU) No 1300/2014 or No xxxx/2022)
may only be used following a positive opinion from the European Commission.
3.13
last step
final step for an ascending passenger to use to overcome a height change, forming the edge of the walking
floor
3.14
low reflective properties
characteristics that reduce reflection of light from a surface
3.15
mixed case
text using a combination of upper and lower case characters
Note 1 to entry: For examples see Annex F.
3.16
pictogram
graphical symbol, diagram or figure with a particular meaning which directly represents or conveys its
meaning independently of language through a pictorial representation of a physical object, action or
character
Note 1 to entry: Refer to ISO 7001, ISO/TR 7239 and ISO 9186 (all parts) for rules regarding graphical symbols and
frames.
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3.17
pressel
surface of the pushbutton which is pressed in order to activate the pushbutton
3.18
routeing information
information, used by passengers to guide them on their journey, a guide as to which route to take to get
to a required destination or facility and changes along that journey
Note 1 to entry: This can be temporary information to an event e.g. exhibition or sporting event but NOT any form
of commercial advertising.
3.19
sans serif font
character set from a sans serif typeface
Note 1 to entry: For examples see Annex F.
3.20
sans serif
without serifs
Note 1 to entry: For examples see Annex F.
3.21
serif
additional stroke or line attached to the main strokes of a character or number
Note 1 to entry: For examples see Annex F.
3.22
slip resistant
surface finish that is sufficiently rough or otherwise specially formulated so that friction between the
surface and a person's footwear or mobility aid is maintained at an acceptable level in both wet and dry
conditions
Note 1 to entry: Snow and ice are outside this definition and this standard, therefore other special measures (e.g.
operational) should be taken for steps and platforms etc that are exposed to these weather conditions.
3.23
spoken information
information audibly communicated in words
Note 1 to entry: This can be direct, pre-recorded or synthesized information.
3.24
station
any form of infrastructure where a train operates, and passengers can board or alight in normal operation
3.25
tactile
information that is relayed through the physical sense of touch
Note 1 to entry: Tactile signs, controls, symbols, pictograms, guide path and Braille or raised characters are a
physical means by which tactile information is provided.
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3.26
typeface
character set (letters and numbers) of a particular design that is categorised as either ‘serif’ or ‘sans serif’
where this is a collective definition of all the characters in that typeface and not the individual characters
Note 1 to entry: Examples of the characters in a ‘serif and sans serif’ typeface are shown in Annex F and example
typefaces in Annex N.
3.27
universal toilet
toilet designed to be used by all passengers including passengers in wheelchairs
3.28
visual acuity
the threshold of the capacity of the eye to perceive fine details of a visual object (a sign), the
recognizability of which depends on the visual angle
3.29
visual information
written information, pictograms and markings
3.30
written information
info
...