Health informatics — Quality management of health data in the real world — Case study

This document presents a case study of a quality management process to support the integration of medical information storage within a hierarchical storage structure, across multiple medical sites. This case study examines how it was used within the MID-NET® Project,[5] utilizing the hierarchical storage structure conformant with ISO/TS 24289. This document does not address issues related to the protection of patient privacy, network security, or the management of patient identifiers and information processes.

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General Information

Status
Published
Publication Date
08-Jan-2026
Current Stage
6060 - International Standard published
Start Date
09-Jan-2026
Completion Date
09-Jan-2026

Overview

ISO/TR 18727 provides an insightful case study on quality management of health data in real-world settings. Developed by ISO/TC 215 on Health Informatics, this technical report documents the Japanese MID-NET Project experience, illustrating how systematic quality management processes were implemented to improve data integration and reliability across multiple medical sites. The document highlights methodologies relevant to real-world data (RWD)-medical information routinely collected in daily clinical practice-and its importance in generating real-world evidence (RWE) for clinical research and drug development.

The case study showcases how standardization, validation, and governance initiatives can reduce costs and time while enhancing data quality. It serves as a global example applicable to any healthcare system aiming to optimize the use of electronic medical records (EMR) and lab information systems (LIS) for reliable health data management.

Key Topics

  • Real-World Data (RWD) & Real-World Evidence (RWE): RWD refers to routinely collected patient health or healthcare delivery data. High-quality RWD enables valid RWE, critical for clinical studies and regulatory decision-making.

  • MID-NET System Architecture: A hierarchical storage structure based on HL7 message files that integrates EMR data from multiple medical sites through standardized processes, anonymization, and harmonization.

  • EMR Data Components: The standardized data extracted include patient demographics, disease names, prescriptions, lab and radiological tests, and other clinical events.

  • Data Standardization and Coding: Local codes are mapped to standardized code sets ensuring interoperability and consistency in data across sites. Quality is maintained through data mapping, hierarchical file structure verification, and syntax validation.

  • Stakeholders:

    • Project owners such as the Ministry of Health, Labour and Welfare (MHLW) and Pharmaceuticals and Medical Devices Agency (PMDA).
    • Medical sites providing EMR data.
    • EMR and LIS vendors responsible for system development.
    • Organizations maintaining standard code repositories.
    • Neutral governance centers overseeing data quality.
  • Quality Management Process: Includes data extraction sampling, accuracy verification, error detection in data transfer, and continuous validation to guarantee completeness and integrity.

  • Data Privacy Measures: Automatic anonymization techniques including new patient ID assignment and removal of identifiable information to protect patient privacy by design.

Applications

ISO/TR 18727’s case study offers practical guidance for managing health data quality in real-world scenarios, applicable in the following contexts:

  • Healthcare Data Integration Projects: Supporting multi-site integration of heterogeneous EMR systems for centralized analysis.

  • Regulatory and Clinical Research: Enhancing the reliability of RWD used for drug safety monitoring, efficacy studies, and health outcomes research.

  • Health Informatics System Development: Offering a blueprint for EMR vendors and LIS suppliers to implement hierarchical, standardized data storage conforming to international standards like ISO/TS 24289 and HL7 V2.5.

  • Governance Frameworks: Establishing transparent organizational structures to independently validate and maintain data quality across healthcare ecosystems.

  • Cost and Efficiency Optimization: Demonstrating that systematic quality management reduces the resources required for data handling while improving the validity and usability of health data.

Related Standards

  • ISO/TS 24289: Specifies the hierarchical storage structure for HL7 message files used for standardized medical data storage.

  • ISO/TR 24291: Defines terms, including Electronic Medical Records (EMR), relevant to health informatics.

  • HL7 V2.5: A messaging standard for the exchange of clinical and administrative data used in data structure and syntax verification.

  • Other ISO Health Informatics Standards: ISO/TC 215 provides a suite of standards for electronic health records, data interoperability, and health data security.


By following the ISO/TR 18727 case study methodology, healthcare organizations worldwide can improve the quality management practices of their real-world health data initiatives, ensuring their data-driven projects are reliable, compliant, and efficient.

Technical report

ISO/TR 18727:2026 - Health informatics — Quality management of health data in the real world — Case study Released:9. 01. 2026

English language
16 pages
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Frequently Asked Questions

ISO/TR 18727:2026 is a technical report published by the International Organization for Standardization (ISO). Its full title is "Health informatics — Quality management of health data in the real world — Case study". This standard covers: This document presents a case study of a quality management process to support the integration of medical information storage within a hierarchical storage structure, across multiple medical sites. This case study examines how it was used within the MID-NET® Project,[5] utilizing the hierarchical storage structure conformant with ISO/TS 24289. This document does not address issues related to the protection of patient privacy, network security, or the management of patient identifiers and information processes.

This document presents a case study of a quality management process to support the integration of medical information storage within a hierarchical storage structure, across multiple medical sites. This case study examines how it was used within the MID-NET® Project,[5] utilizing the hierarchical storage structure conformant with ISO/TS 24289. This document does not address issues related to the protection of patient privacy, network security, or the management of patient identifiers and information processes.

ISO/TR 18727:2026 is classified under the following ICS (International Classification for Standards) categories: 35.240.80 - IT applications in health care technology. The ICS classification helps identify the subject area and facilitates finding related standards.

ISO/TR 18727:2026 is available in PDF format for immediate download after purchase. The document can be added to your cart and obtained through the secure checkout process. Digital delivery ensures instant access to the complete standard document.

Standards Content (Sample)


Technical
Report
ISO/TR 18727
First edition
Health informatics — Quality
2026-01
management of health data in the
real world — A case study
Reference number
© ISO 2026
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms, definitions and abbreviations . 1
3.1 Terms and definitions .1
3.2 Abbreviations .2 ®
4 MID-NET system overview . 2
4.1 General .2
4.2 EMR .3
4.3 Medical information storage at medical sites .4
4.4 Integrating medical information (central data centre) .4
4.5 Onsite centre .4
5 Stakeholders . 4
5.1 Project owners .4
5.2 Medical sites .4
5.3 EMR and LIS vendors .4
5.4 Development and maintenance of standard codes .4
5.5 Organization governance to ensure data quality .5 ®
5.6 MID-NET stakeholders.5
6 Quality management overview . 5
6.1 General .5
6.2 Standardization .6
6.3 Data mapping .7
6.4 Data validation .7
6.5 Governance .8
6.5.1 General .8
6.5.2 Real-time validation tool (RTVT) .8
6.5.3 Tool to check the syntax of HL7 V2.5 messages in the files contained in the
folders of the storage hierarchical structure (MSVT) .8
6.5.4 Governance centre operations .8
7 Conclusion . 9
Annex A (informative) Standard code mapping table . 10
Annex B (informative) Data consistency in data categories .11
Annex C (informative) Tools for data consistency .12
Bibliography .16

iii
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee
has been established has the right to be represented on that committee. International organizations,
governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely
with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are described
in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types
of ISO documents should be noted. This document was drafted in accordance with the editorial rules of the
ISO/IEC Directives, Part 2 (see www.iso.org/directives).
ISO draws attention to the possibility that the implementation of this document may involve the use of (a)
patent(s). ISO takes no position concerning the evidence, validity or applicability of any claimed patent
rights in respect thereof. As of the date of publication of this document, ISO had not received notice of (a)
patent(s) which may be required to implement this document. However, implementers are cautioned that
this may not represent the latest information, which may be obtained from the patent database available at
www.iso.org/patents. ISO shall not be held responsible for identifying any or all such patent rights.
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and expressions
related to conformity assessment, as well as information about ISO’s adherence to the World Trade
Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www.iso.org/iso/foreword.html.
This document was prepared by Technical Committee ISO/TC 215, Health informatics.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www.iso.org/members.html.

iv
Introduction
Medical data is extensively used worldwide. Furthermore, data-driven business initiatives based on real-
world data (RWD) are becoming more critical. Expectations for RWD usage to improve the efficiency of
clinical research and the process of the development of new drugs are increasing.
RWD refers to medical data captured in daily medical practice. The pieces of scientific evidence obtained
[4]
by analysing RWD are known as real-world evidence (RWE). High-quality RWD ensures RWE validity.
However, collecting high-quality data is costly and time-consuming. Systematic and standard procedures
have not sufficiently demonstrated how to validate and manage data quality. Existing frameworks often lack
consistent validation rules and practical guidance for routine use.
This document describes a specific case study of the Japanese experience in obtaining RWD through the ®
implementation of quality management, as part of MID-NET Project sponsored by the Ministry of Health,
Labour and Welfare and the Pharmaceuticals and Medical Devices Agency. This experience has demonstrated
a reduction in both costs and time, and dramatically improved data reliability. The project has shown that
the implementation of quality management can reduce cost and time, maintain data reliability, and be
applied in a standardized fashion. The lessons learned in Japan can apply anywhere in the world, and the
case study described in this document is meant to provide an example to the global community. ®
The methodology used in the MID-NET Project can be applied to any project in any country or region.
This document is intentionally based on the following fundamental principles:
— applicability to any medical site;
— reduction of costs for introduction and implementation;
— no dependence on any particular technology or products belonging to any specific company;
— easy to understand and implement.

v
Technical Report ISO/TR 18727:2026(en)
Health informatics — Quality management of health data in
the real world — A case study
1 Scope
This document presents a case study of a quality management process to support the integration of medical
information storage within a hierarchical storage structure, across multiple medical sites. This case study
® [5]
examines how it was used within the MID-NET Project, utilizing the hierarchical storage structure
conformant with ISO/TS 24289.
This document does not address issues related to the protection of patient privacy, network security, or the
management of patient identifiers and information processes.
2 Normative references
There are no normative references in this document.
3 Terms, definitions and abbreviations
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminology databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at https:// www .electropedia .org/
3.1 Terms and definitions
3.1.1
real-world data
RWD
data relating to patient health status or the delivery of health care, or both, routinely collected from a variety
of sources
Note 1 to entry: RWD is collected from electronic medical records (3.1.2), claims data or registries.
Note 2 to entry: Adapted from Reference [4].
3.1.2
electronic medical record
EMR
electronic record derived from a computerized system used primarily for delivering patient care in a clinical
setting
[SOURCE: ISO/TR 24291:2021, 3.3]
3.1.3
electronic health record
EHR
repository of information regarding the health status of a subject of care, in computer processable form
Note 1 to entry: EHR is a broad concept that includes various types of medical information such as EMRs, administrative
claims, and data from departmental systems.

[SOURCE: ISO/TR 20514:2005, 2.11, modified — Note 1 to entry was changed.]
3.1.4
laboratory information system
LIS
software system that records, manages, and stores data for clinical laboratories
Note 1 to entry: Adapted from Reference [6].
3.2 Abbreviations
JANIS Japan Nosocomial Infections Surveillance
MEDIS-DC Medical Information System Development Center
MHLW Ministry of Health, Labour and Welfare
PMDA Pharmaceuticals and Medical Devices Agency
® ®
MID-NET medical information database network
RTVT real-time validation tool
MSVT message syntax verification tool ®
4 MID-NET system overview
4.1 General
® ®
Figure 1 shows an overview of the MID-NET system. The MID-NET Project adopts a common data model
that stores a wide variety of electronic health record (EHR) such as electronic medical records (EMRs) and ®
administrative claims. EMRs constitute a particularly important component of the MID-NET system. As
described in the ISO/TS 24289, storage with a hierarchical structure of HL7 Message Files is constructed by ®
first extracting and standardizing data from EMRs at each medical site that participates in the MID-NET
Project. Data extracted from each medical site is anonymized and sent to the “common data model database”
in the central data centre for further analysis. Users in the onsite centre are able to access and send queries
to the common data model database for remote viewing and analysis, and summarized data is available as
output from the common data model database and sent to the requestors at the onsite centre.
Figure 1 shows the implementation of components, allowing medical information storage using a hierarchical
structure. Data extraction and standardization processes from various EMRs in numerous medical sites,
together with their subsequent integration across multiple medical sites, are integral components of the ®
MID-NET Project.
Continuous quality management supports the process of standardizing data across each system.
®
Figure 1 — MID-NET system overview
4.2 EMR ®
For each of the EMR systems participating in the MID-NET Project, coded data are extracted to construct a
hierarchical structure for medical information storage in each medical site, as follows:
— patient basic information;
— diseases;
— prescription order;
— injection order;
— reception information;
— order information of admission, discharge, and ward change;
— meal;
— laboratory examination;
— bacteriological examination;
— radiological examination;
— physiological examination.
Input data quality is maintained within the EMRs through the use of data coding and mapping of local codes
to standardized codes to ensure data standardization.

4.3 Medical information storage at medical sites
Varying codes used in data extracted from EMR sites are harmonized and converted to standard codes
prior to transfer to the central medical information storage. Medical information is maintained within
the hierarchical structure, such as HL7 message files (see ISO/TS 24289), and hierarchical structures and
standardized codes are consistently applied across all medical sites.
Data quality is maintained by verification of the hierarchical file structure and syntax of HL7 V2.5 messages.
4.4 Integrating medical information (central data centre)
Individual-level data are automatically anonymized to protect patient privacy by designating new patient
identification numbers and deleting personally identifiable information, as follows:
— Patient ID Number: Conversion of local patient ID into a new ID number;
— Name: Deleted;
— Address: Deleted;
— Postal Code: A seven-digit number without the exact address.
4.5 Onsite centre
Onsite centre users can access and send queries to the common data model database for remote viewing and
analysis. The onsite centre users are required to meet certain safety management conditions with security
prior to application and approval of access. Aggregated data corresponding to the conditions determined
by users are output from the common data model database in the central data centre. The onsite centre is
a workroom outfitted with security management. Approved users can enter the onsite centre when it is
locked; surveillance cameras are installed.
5 Stakeholders
5.1 Project owners
Project owners include government agencies, regulatory authorities, academic societies, medical sites and
institutions, pharmacological companies, contract research organizations, and laboratories for clinical
examinations. Project owners manage all processes to develop systems which integrate EMR and related ®
medical data, such as the MID-NET system, for inclusion in the common data model database.
5.2 Medical sites
Medical sites provide EMR data that is used to construct hierarchical structures for medical information
storage with standardized data for integrated data systems.
5.3 EMR and LIS vendors
Medical sites request EMR vendors to construct hierarchical structures for medical information storage
with standardized data for integrated data systems. LIS vendors do the same in their laboratories for clinical
examinations.
5.4 Development and maintenance of standard codes
Organizations develop and maintain standard codes of department names, diseases, drugs, laboratory
examinations, and bacteriological examinations. These organizations also publish updates and ensure
version control of codes.
5.5 Organization governance to ensure data quality
A dedicated external organization functions as the governance centre to ensure data quality. Because the
organization is external, its governance is neutral and without bias. ®
5.6 MID-NET stakeholders
Stakeholders in MID-NET® Project are shown in Table 1. ®
Table 1 — Stakeholders in MID-NET Project ®
Stakeholder Organization in MID-NET
Project owners MHLW and PMDA
Medical sites 23 medical sites from 10 healthcare organizations
EMR vendors Selected by each medical site
Organization for standard codes MHLW, MEDIS-DC, and JANIS
Organization for governance Governance centre
6 Quality management overview
6.1 General
Quality management processes are applied to ensure data integrity, quality, accuracy, and completeness.
In this project, data for a selected reference month are extracted from a sampling of EMRs, along with the
corresponding data stored within the common data model database. These datasets are compared for
accuracy and consistency.
...

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