ISO/IEC TS 30103:2015

TECHNICAL ISO/IEC TS
SPECIFICATION 30103
First edition
2015-09-15
Software and Systems Engineering —
Lifecycle Processes — Framework for
Product Quality Achievement
Ingénierie du logiciel et des systèmes — Processus du cycle de vie —
Cadre pour la réalisation de la qualité du produit
Reference number
©
ISO/IEC 2015
© ISO/IEC 2015, Published in Switzerland
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ii © ISO/IEC 2015 – All rights reserved

Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
1.1 Application . 1
1.2 Audience . 2
1.3 Limitations . 2
2 Motivation. 2
3 Terms, definitions and abbreviated terms . 3
4 Quality achievement concepts. 4
4.1 Overview of quality achievement . 4
4.2 Guiding principles and approach . 5
4.3 Localization of quality responsibility . 6
4.3.1 Establishing system element requirements . 6
4.3.2 Identification of process instances . 8
4.4 Creation of process instance descriptions . 8
4.4.1 Establishment of success criteria . 8
4.4.2 Identification of detailed activities and tasks . 9
4.4.3 Process instance descriptions .10
4.5 Consistency with institutional knowledge .11
4.6 Maintenance of content consistency .12
5 Required background concepts .13
5.1 System and Software Concepts .13
5.2 Life cycle concepts .13
5.3 Process concepts .14
5.4 Organizational concepts .14
5.5 Information Item Concepts .14
5.6 Notion of technical management .14
6 Context of application .14
6.1 Relationship to other standards.14
6.2 Organizational context .16
6.3 Stakeholder context .16
6.4 Stage context .16
6.5 Process context .16
6.6 Information item context .17
7 Potential process augmentations .17
7.1 Project planning process .17
7.2 Project assessment and control process .17
8 Guidelines for process augmentations .17
8.1 Project planning process .17
8.2 Project assessment and control process .18
9 Potential information item augmentations .18
9.1 Process Instance Descriptions .18
9.2 Consistency tracker .18
10 Guidelines for information item augmentations .19
10.1 Process instance descriptions .19
10.2 Consistency tracker .19
Annex A (informative) Example: Establishing System Element Requirements.20
Annex B (informative) Example: Creation of Process Instance Descriptions.23
Annex C (informative) Example: Consistency Tracker .27
© ISO/IEC 2015 – All rights reserved iii

Annex D (informative) Example: Process View for Specific Requirement.28
Annex E (informative) Theoretical Foundations .34
Annex F (informative) Example Set of Mutual Consistency Relationships .37
Bibliography .38
iv © ISO/IEC 2015 – All rights reserved

Foreword
ISO (the International Organization for Standardization) and IEC (the International Electrotechnical
Commission) form the specialized system for worldwide standardization. National bodies that are
members of ISO or IEC participate in the development of International Standards through technical
committees established by the respective organization to deal with particular fields of technical
activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other international
organizations, governmental and non-governmental, in liaison with ISO and IEC, also take part in the
work. In the field of information technology, ISO and IEC have established a joint technical committee,
ISO/IEC JTC 1.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for
the different types of document should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject
of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent
rights. Details of any patent rights identified during the development of the document will be in the
Introduction and/or on the ISO list of patent declarations received (see www.iso.org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation on the meaning of ISO specific terms and expressions related to conformity
assessment, as well as information about ISO’s adherence to the WTO principles in the Technical
Barriers to Trade (TBT) see the following URL: Foreword - Supplementary information
The committee responsible for this document is ISO/IEC JTC 1, Information technology, SC 7, Software
and Systems Engineering.
© ISO/IEC 2015 – All rights reserved v

Introduction
[1]
This Technical Specification provides guidance on the application of ISO/IEC/IEEE 15288:2008
life cycle processes with specific reference to addressing quality in projects that deliver systems and
software products and services. It focuses on a systematic approach to achieving quality, involving the
development of certain information items, the inter-relationships between these information items
and the maintenance and mutual consistency management of these information items. In particular,
it describes how to develop detailed specifications of the collection of process instances needed to
produce a specific product or system and achieve its quality goals. It describes how the guidance in
life cycle process standards may be applied in conjunction with other standards (such as the ISO/IEC
[12]
25000 SQuaRE series of standards that address the specification, measurement and evaluation of
product quality) to achieve quality during the development of a specific system.
Application of life cycle processes to develop a system involves the production of, among others, a
collection of information items such as stakeholder requirements, system requirements, designs, plans,
and technical strategies, as well as a collection of artefacts including the various system elements and
enabling systems. The guidance in this Technical Specification is based on the following principles:
— Localization of quality responsibility: Requirements should be established for each system
element and enabling system, derived from the overall system requirements; the set of process
instances needed to develop each system eleme
...