ISO 22015:2019

INTERNATIONAL ISO
STANDARD 22015
First edition
2019-07
Packaging — Accessible design —
Handling and manipulation
Emballages — Conception accessible — Manutention et manipulation
Reference number
©
ISO 2019
© ISO 2019
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ii © ISO 2019 – All rights reserved

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Design considerations for increasing accessibility in handling and manipulation .2
4.1 General . 2
4.1.1 General considerations . 2
4.1.2 Mapping . 2
4.1.3 Affordance . 2
4.1.4 Feedback . 2
4.1.5 Avoidance of simultaneous multiple operations . 2
4.2 Weight and shape . 3
4.2.1 Weight . 3
4.2.2 Shape . 3
4.2.3 Grip and grip size . 3
4.2.4 Balance and stability . 3
4.3 Ease of manipulation for opening and reclosing . 3
4.3.1 Opening and reclosing mechanisms . 3
4.3.2 Screw-tops . 4
4.3.3 Top seals . 4
4.3.4 Tearing . 4
4.3.5 Lids . 4
4.4 Ease of use: taking out contents . 4
4.4.1 Measured dispensing . 4
4.4.2 Prevention of splashing or spilling . 4
4.5 Storage . 4
4.6 Disposal and recycle . 4
4.6.1 Disposal and separation . 4
4.6.2 Folding and crushing . 5
5 Safety . 5
5.1 General . 5
5.1.1 Foolproof . 5
5.1.2 Failsafe . 5
5.2 Specific considerations . 5
5.2.1 Sharp points or edges . 5
5.2.2 Weight . 5
5.2.3 Heat protection . 5
6 Evaluation of handling and manipulation . 5
6.1 General . 5
6.2 Instrument-based evaluation . 6
6.3 User-based evaluation . 6
7 Conformance . 6
Annex A (informative) Ergonomics and ergonomic data for handling and manipulation of
packaging . 7
Annex B (informative) Examples of packages of ease of handling and manipulation .20
Bibliography .26
Foreword
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This document was prepared by Technical Committee ISO/TC 122, Packaging.
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iv © ISO 2019 – All rights reserved

Introduction
While packages have become usable to a wide user range, including older people and people with
disabilities, some users have difficulties with handling and manipulating packages. This includes
holding, lifting, carrying, and grasping packages. These difficulties can be due to a heavy weight or
a large size which is hard to lift or grasp for people with reduced physical abilities because of age or
physical impairments. These problems, which are clearly addressing accessibility issues, should be
solved with urgent attention for consumer packages to be used widely by users who have weakened or
limited physical abilities.
Standards for increasing accessibility in packaging have been developed progressively for some
particular issues, such as ease of opening and clear information and marking, as well as some specific
cases, such as Braille on medicinal packages. While these standards have contributed effectively to
make packages accessible, they still do not cover all the accessibility issues related to handling and
manipulation of packages, even though the issues have been clearly addressed in the general framework
of a set of accessibility standards in packaging.
This document was developed with an intention to provide requirements and recommendations with
regard to handling and manipulation for increasing accessibility of packaging in the concepts and goals
[1] [2]
which are expressed in ISO/IEC Guide 71 and ISO/TR 22411 .
INTERNATIONAL STANDARD ISO 22015:2019(E)
Packaging — Accessible design — Handling and
manipulation
1 Scope
This document provides requirements and recommendations in designing consumer packages,
independent of material, to increase accessibility with regard to handling and manipulation. The
document considers packaging needs from a wide range of users with diverse human abilities and
needs in diverse contexts of use.
Handling and manipulation include human physical abilities like holding, lifting, carrying, pulling,
pushing, sliding, grasping, twisting, tearing and any combination of those actions related to portability,
opening, re-closing and taking out contents of packages as well as to storage and disposal. Requirements
and recommendations with regard to those abilities are provided for people with special needs
including older people and people with disabilities in their handling and manipulation of packages. This
document focuses on physical handling and m
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