oSIST IWA 5:2006:2011
Emergency preparedness
Emergency preparedness
IWA 5:2006 is the result of discussions at a workshop on emergency preparedness held in Florence, Italy, 24-26 April 2006.
It presents the consensus of the workshop participants in the form of the workshop recommendations.
It provides recommendations and guidance to ISO/TC 223 as the first step in a process that may eventually lead to the development of international standards on this subject.
It provides the reader with some additional resources for further exploration of this area which is crucial to all organizations and entities.
État de préparation en cas de catastrophe
[Not translated]
General Information
Standards Content (sample)
International Workshop
Agreement
IWA 5
Emergency preparedness
* * * *
État de préparation en cas de catastrophe
Reference number ISO 2006
IWA 5:2006(E) All rights reserved
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IWA 5:2006(E)
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ii © ISO 2006 – All rights reserved
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Emergency preparedness IWA 5:2006(E)
Contents Page
Foreword............................................................................................................................................................ iv
Participation ....................................................................................................................................................... v
Background ..................................................................................................................................................... viii
Introduction ........................................................................................................................................................ix
Workshop Recommendations ...........................................................................................................................x
1 Scope ......................................................................................................................................................1
2 Workshop Proceedings.........................................................................................................................1
3 Potential Future Work ...........................................................................................................................3
4 Conclusion .............................................................................................................................................3
Annex A (informative) Final Agenda ISO International Workshop on Standardization for
Emergency Preparedness, 24-26 April 2006, Florence, Italy.............................................................5
Annex B (informative) Submitted Standards/Guidance Documents..............................................................7
Annex C (informative) Output from Breakout Session #1 on Emergency Management..............................8
Annex D (informative) Output from Breakout Session #2 on Business Continuity (6 phases of the
business continuity management system) .........................................................................................9
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IWA 5:2006(E) Emergency preparedness
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). ISO’s technical work is normally carried out through ISO technical committees in which
each ISO member body has the right to be represented. International organizations, governmental and
nongovernmental, in liaison with ISO, also take part in the work.In order to respond to urgent market requirements, ISO has also introduced the possibility of preparing
documents through a workshop mechanism, external to its normal committee processes. These documents
are published by ISO as International Workshop Agreements. Proposals to hold such workshops may come
from any source and are subject to approval by the ISO Technical Management Board which also designates
an ISO member body to assist the proposer in the organization of the workshop. International Workshop
Agreements are approved by consensus amongst the individual participants in such workshops. Although it is
permissible that competing International Workshop Agreements exist on the same subject, an International
Workshop Agreement shall not conflict with an existing ISO or IEC standard.An International Workshop Agreement is reviewed after three years, under the responsibility of the member
body designated by the Technical Management Board, in order to decide whether it will be confirmed for a
further three years, transferred to an ISO technical body for revision, or withdrawn. If the International
Workshop Agreement is confirmed, it is reviewed again after a further three years, at which time it must be
either revised by the relevant ISO technical body or withdrawn.Attention is drawn to the possibility that some of the elements of this International Workshop Agreement may
be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights.
International Workshop Agreement IWA 5 was created via the discussions at a workshop organized jointly by
the American National Standards Institute (ANSI) and the New York University (NYU) International Center for
Enterprise Preparedness (InterCEP), and held in Florence, Italy, 24-26 April 2006.
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Emergency preparedness IWA 5:2006(E)
Participation
The following individuals, from organizations based in seventeen different countries, attended and participated
in the 24-26 April 2006 workshop meeting:First Name Last Name Organization Country
David Adamson British Standards Institution United Kingdom
Azlan Adnan University of Technology Malaysia Malaysia
Isaac Akerman Standards Institution of Israel Israel
Eiji Aoki Cabinet Office of GOJ Japan
George Arnold ISO/IEC SAG on Security Chairman USA
Kevin Becker Organizational Resilience International USA
Mark Bezzina Standards Australia Australia
Lloyd Bokman NFPA 1600 Technical Committee USA
Timothy Bowen BearingPoint Inc USA
Keith Brannon International Organization for Standardization Switzerland
Jerry Brashear RAMCAP/ASME Innovative Technologies USA
Institute, LLC
Joseph Broz Midwest Research Institute USA
Karen Coyne CoVeris USA
Ihab Dana Credit Suisse USA
Matt Deane American National Standards Institute USA
Margaret Della New York University - International Center for USA
Enterprise Preparedness
Nicki Dennis British Standards Institution United Kingdom
Olivier Dreser Commissariat à l’Energie Atomique France
Manabu Eto Japanese Industrial Standards Committee Japan
Chris Green HBOS plc United Kingdom
Pamela Greenlaw U.S. Department of Homeland Security USA
Giulio Gullotta Federal Office of Civil Protection and Disaster Germany
Assistance
Levis Guy-Obiakor Private Citizen Trinidad and Tobago
Viktoria Hagelstedt Swedish Emergency Management Agency Sweden
Philip Handley Mason Communications United Kingdom
Wayne Harrop Coventry University United Kingdom
Gunnar Hem Directorate for Civil Protection and Emergency Norway
Planning
Kathleen Higgins National Institute of Standards and Technology USA
Eui-Sik Hwang Korean Standards Association Republic of Korea
Masaki Inoue Japanese Standards Association Japan
Graeme Jannaway Jannaway & Associates Canada
Martin Johanson Department of Fire Safety Engineering, Lund Sweden
University
Sungwook Jung Korean Standards Association Republic of Korea
Hong Kim Korean Standards Association Republic of Korea
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IWA 5:2006(E) Emergency preparedness
First Name Last Name Organization Country
Didier Kimmel CEA USA
Mary Jo Kuffner University of Illinois at Chicago-SPH-CADE USA
Krister Kumlin Swedish Emergency Management Agency Sweden
ZhongQuiang Li China National Institute of Standardization China
David Leslie Marsh Ltd United Kingdom
Andreas Malm 4C Strategies AB Sweden
Husam Mansour Canadian Standards Association Canada
Anders Mattson Saab Security Solutions Sweden
Thomas McKenna International Atomic Energy Agency Austria
Ron Meyers Canadian Standards Association Canada
Patricia Milligen U.S. Nuclear Regulatory Commission USA
Colleen Monahan University of Illinois at Chicago-SPH-CADE USA
Ichiro Nakajima Tohoku University Japan
Otto Nederlof Draeger Safety / CEN BT 161 WG EMS Netherlands
Peter Nilsson Lund University Department of Fire Safety Sweden
Engineering
Ove Njaa University of Stavanger Norway
Nick Okabe Tokio Marine & Nichido Risk Consulting Japan
Bruno Olsson Ericsson Microwave Sweden
Takahiro Ono Ministry of Economy Trade and Industry Japan
Michael Penders Environmental Security International USA
Brad Penuel New York University - Center for Catastrophe USA
Preparedness and Response
Reneaue Railton Cisco Systems USA
Bill Raisch New York University - International Center for USA
Enterprise Preparedness
Gregory Sanders United Nations Development Programme USA
Herman Schipper Netherlands Standardization Institute Netherlands
Marc Siegel San Diego State University Israel
Lykke Silfwerbrand Saab Security Solutions Sweden
Richard Silitonga PT. Sucofindo Indonesia
Christian Sommade French High Committee for Civil Defence France
Donald Spellman Oak Ridge National Laboratory USA
Fredric Stany 4C Strategies Sweden
Matt Statler New York University - International Center for USA
Enterprise Preparedness
Alice Sturgeon Treasury Board Secretariat, Government of Canada
Canada
Andrew Tait Core Systems Group, LLC USA
Stefan Tangen Swedish Standards Institute Sweden
David Trebisacci National Fire Protection Association USA
Sheena Vivian Langley Emergency Program Canada
Bob Vondrasek National Fire Protection Association USA
Jinyu Wang China National Institute of Standardization China
Kenji Watanabe Nagaoka University of Technology Japan
Jeffrey Weir Organizational Resilience International USA
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Emergency preparedness IWA 5:2006(E)
First Name Last Name Organization Country
Claudia Werner DVGW German Technical and Scientific Germany
Association for Gas and Water
Beth Zimmerman Emergency Management Accreditation Program USA
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IWA 5:2006(E) Emergency preparedness
Background
The ISO Advisory Group on Security (AGS) was formed by the ISO Technical Management Board (TMB) and
was tasked to review ISO and other organizations’ existing work related to security, assess the needs of
relevant stakeholders, and recommend what additional standards work should be undertaken to support
international standardization needs related to security.The ISO AGS issued its final report in January 2005. One of the report’s fifteen recommendations was that
ISO develop an International Workshop Agreement (IWA) on the subject of emergency preparedness. The
rationale for utilizing the IWA process was that it would allow for the production of an immediate ISO
deliverable, one that could further be evolved into an international standard by an ISO technical committee if
appropriate. The American National Standards Institute’s (ANSI) offer to serve as the lead member body for
this international workshop was accepted by ISO.viii © ISO 2006 – All rights reserved
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Emergency preparedness IWA 5:2006(E)
Introduction
The IWA meeting announcement stated the purpose for this initiative:
No international standard currently exists for emergency preparedness. Yet, recent large-scale
disasters ranging from tsunamis and hurricanes to earthquakes and terrorism underscore the
importance of consensus guidance and international coordination in emergency readiness, response,
and recovery efforts. The purpose of the meeting will be to reach an International Workshop
Agreement (IWA), to be published by ISO, for emergency preparedness and operational continuity.
Given the urgency of the need and the significant time frame necessary to develop a deliverable from the
beginning, the decision was made to focus on existing, consensus-based national standards and guidance in
the area of emergency preparedness. All ISO member bodies were informed of this meeting and requested to
further publicize this event. The invitation further invited entities to submit existing standards for consideration
by the workshop participants. The envisioned process was to review and evaluate the submitted standards at
the IWA meeting, as well as their applicability for the IWA deliverable, to be published by ISO.
The New York University (NYU) International Center for Enterprise Preparedness (InterCEP) hosted the
meeting on behalf of the US national body, 24-26 April 2006 at the Villa La Pietra International Conference
Center of NYU in Florence, Italy. The Workshop Chairman was Bill Raisch of NYU InterCEP. The Workshop
Moderator was Alice Sturgeon of the Treasury Board of Canada and member of the ISO/IEC Strategic
Advisory Group on Security. The Workshop Secretariat was Matt Deane of ANSI.© ISO 2006 – All rights reserved ix
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IWA 5:2006(E) Emergency preparedness
Workshop Recommendations
The workshop recommendations are presented at the outset of this International Workshop Agreement to
provide context for the rest of the report. The workshop participants reached consensus on the following
recommendations:1. In accordance with the ISO TMB resolution, the workshop confirms that the appropriate ISO technical
committee to address this subject area further should be ISO/TC 223, Societal security.
2. For the purposes of this workshop, the participants understand emergency preparedness to include all
aspects of activity known generically as:• Emergency planning
• Emergency management
• Operational continuity
• Business continuity management
3. The workshop recognizes there are common elements, but that the disciplines of emergency
preparedness/emergency management and business continuity management are distinct.
4. The workshop recommends to TC 223 that the common elements identified during this workshop (see
Table 1) form the basis of an international family of standards for emergency management and
business continuity.The workshop recommends to TC 223 that NFPA 1600, BSI 25999, HB 221 and the work of the
Japanese Industrial Standards Committee and Standards Institution of Israel be included in the
international standards documents.The workshop recommends to TC 223 that members nations be requested to submit detailed
tactical/implementation level documents that could provide direction and guidance specifically in the
area of emergency management.ISO/IEC Guide 2 defines consensus as “General agreement, characterized by the absence of sustained
opposition to substantial issues by any important part of the concerned interests and by a process that
involves seeking to take into account the views of all parties concerned and to reconcile any conflicting
arguments. Consensus need not imply unanimity.”The 77 workshop participants were not unanimous in their support of the four recommendations. In the limited
time during the workshop meeting, all viewpoints were given the opportunity to be heard and multiple attempts
were made to reconcile conflicting positions. The following disapprovals and/or abstentions were recorded at
the meeting for each of the four recommendations:Recommendation #1 – 1 disapproval
Recommendation #2 – 7 disapprovals
Recommendation #3 – 1 disapproval
Recommendation #4 – 13 disapprovals, 6 abstentions
The remainder of this International Workshop Agreement will elaborate upon these recommendations, as well
as include further output from the workshop that is useful in the area of emergency preparedness.
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Emergency preparedness IWA 5:2006(E)
Emergency preparedness
1 Scope
This International Workshop Agreement (IWA)
• presents the consensus of the workshop participants on the subject of emergency preparedness in
the form of the workshop recommendations,• provides recommendations and guidance to ISO/TC 223 as the first step in a process that may
eventually lead to the development of international standards on this subject, and
• provides the reader with some additional resources for further exploration of this area which is crucial
to all organizations and entities.2 Workshop Proceedings
The final agenda from the meeting is presented in Annex A.
The five national standards and guidance documents that served as the focal point for the IWA discussions
were (see Annex B for further information) the following.• NFPA 1600 - Standard on Disaster/Emergency Management and Business Continuity Programs
• HB 221 - Business Continuity Management• BS25999 - Draft British Standard on Business Continuity Management
• Israeli Contributions on Security Management Systems: Management Standard and Accompanying
Family of Standards• Japanese Position Paper for IWA and Proposal about Guidelines for the Establishment of Framework
on Emergency PreparednessFollowing opening remarks from the ISO/TC 223 (Societal security) Chairman Designate that noted the
commitment from his technical committee as the appropriate home for the formal development of international
emergency preparedness standards, it was agreed that this IWA would be a one-time meeting and that the
work of the group would be completed within the two and a half day timeframe.Due to the detailed nature of many of the key terms for emergency preparedness, and the limited meeting
time, the participants agreed that a comprehensive list of terms and definitions would not be included in this
International Workshop Agreement. However, this is a very important deliverable and one that ISO/TC 223
should consider undertaking. An internationally agreed upon list of terms and definitions would be very useful
to the preparedness community.The workshop participants spent a significant amount of time discussing the meaning of emergency
preparedness and the disciplines that it encompasses, as well as how the five input standards/guidance
documents approach the subject matter. Breakout sessions were utilized to examine the workshop context
and approach for addressing emergency management/emergency planning and business continuity
management. Workshop participants agreed that while these are distinct disciplines (Recommendation #3), it
would be appropriate to include each in the scope of the workshop (Recommendation #2).
The workshop utilized two breakout sessions, (1) emergency management and (2) business continuity, to
discuss and determine the essential elements for each discipline. The output from each of these breakout
sessions can be found in Annexes C and D. The content contained in each of these annexes is presented
only for information and does not necessarily represent the consensus of each group as formal approval
processes were not exercised within the breakout sessions.© ISO 2006 – All rights reserved 1
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IWA 5:2006(E) Emergency preparedness
A report from each breakout session was presented to the full workshop. Using the list from breakout session
#1 as the base, participants went through each item and identified the common elements of both emergency
management and business continuity management. Listed in Table 1 are the essential elements of both
emergency management and business continuity management, as identified by the workshop participants.
During the review exercise, there were no further differing elements identified at this high-level.
Table 1 -Essential Elements of Emergency Management
and Business Continuity Management
• Program Management & Administration
o Establishment of Roles, Responsibilities & Authorities
o Coordination with Stakeholders
o Stakeholder Requirements
o “All Hazards Approach”
o Research
• Laws and Authorities
o Regulatory Considerations
• Hazard Identification, Risk Assessment and Impact Analysis
o Human Impact
o Hazard and threats
o Risk (or Probability)
o Vulnerability
o Consequence
o Intelligence
o Cost-Benefit Analysis
• Hazard Mitigation & Prevention
o Protection measures
• Resource Management
o Resourcing
o Operations Personnel / Human Resources
o Capacity Planning
• Mutual Aid / Memorandum of Understanding (MOU)
• Planning
• Direction, Control and Coordination
o Incident Management System
o Emergency Operations Centers
o Cooperation between Responding Agencies
• Communications and Warning
o Warning and Informing
• Operations and Procedures
o Mitigation
o Preparedness
o Response
o Recovery
• Logistics and Facilities
• Training
• Exercises, Evaluations and Corrective Actions including
o Quality Assurance
o Performance Evaluation
• Crisis Communications and Public Informatio
...
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