33.030 - Telecommunication services. Applications

The scope of this Recommendation | International Standard is to define guidelines supporting the implementation of
information security controls in telecommunications organizations.
The adoption of this Recommendation | International Standard will allow telecommunications organizations to meet
baseline information security management requirements of confidentiality, integrity, availability and any other relevant
security property.

The present document is step 3 of a three-step approach to describe a generic Handover Interface (HI) for the provision
of lawful interception from a Network Operator, an Access Provider or a Service Provider (NWO/AP/SvP) to the
Law Enforcement Agencies (LEAs). The provision of lawful interception is a requirement of national law, which is
usually mandatory for the operation of any telecommunication service.
Step 1 contains the requirements for lawful interception from a users (LEAs) point o...view more

The present document describes the protocol specifications for emergency service caller location determination and
transport architecture as specified in ETSI ES 203 178 [1].

In the current competitive world, Quality of Service (QoS) is becoming, jointly with cost, a key indicator in selling and
buying telecommunications services. At the same time, technology and liberalization trends are raising new types of
concerns unknown with the Plain Old Telephony Services (POTS) using switched connections provided by a single
monopoly supplier.
Nowadays, there are several standards describing QoS measurements but the questions of which indicators are to be
monitored and ...view more

Considering TS 102 650 and architectures from other standardisation organisations a single functional architecture to support European requirements on emergency caller location determination and transport needs to be developed in particular for the case where VoIP service provider and one or several network operators  - all serving the customer in the establishment of an emergency call -  are independent enterprises needing to co-operate to determine the location of the (nomadic) caller. The arc...view more

The present document specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement in a form that is suitable for use in public procurement within Europe. The present document might be useful for other purposes such as procurement in the private sector.
The present document is intended to be used as the basis for an accessible ICT procurement toolkit. T...view more

The present document specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement in a form that is suitable for use in public procurement within Europe. The present document might be useful for other purposes such as procurement in the private sector. The present document is intended to be used as the basis for an accessible ICT procurement toolkit. Th...view more

Services and events reports supported by Computer Supported telecommunications Applications, Phase III are defined in this standard.

This standard specifies an XML protocol for the services described in ECMA-269, Services for Computer Supported Telecommunications Applications (CSTA) Phase III

This deliverable illustrates how CSTA XML (ECMA-323) can be used in a Voice Browser Environment.

Revision of ES 201 671 to support IP-based and other new telecommunications technologies.